Ann Italia | Page 16

Pleasant and informational staff working with me to have a positive car buying experience and leave happy knowing they will support in anyway they can. a positive car buying experience and leave happy knowing they will support in anyway they can. More

by matthewgriset Verified Customer Verified Customer

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I purchased a used vehicle from them. Will skip the whole bite and switch around the buying process. On a few occasions I was assured by the sales manager Jimmy, that their mechanics fully inspected the car bite and switch around the buying process. On a few occasions I was assured by the sales manager Jimmy, that their mechanics fully inspected the car and everything was perfect with it. I paid a way over KBB for that vehicle, so I was expecting to be be treated fairly at least. Long story short. I picked up the car and on the way home tried to adjust backrest on the drivers seat, well it wasn't possible because it wasn’t working, as well as the passenger seat one. It was late in the evening, pass their closing time. Next day I wrote email to my sales person, tried to call Jimmy. Jimmy ignored my call, Ann ignored my email. I haven’t even heard back from anyone. This is what a customer service means to this people. Im brutally disappointed, they aren’t honest, or different than any crook out there. More

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Ann was very personable, knowledgeable and attentive to our needs without being pushy. Great person to work with! She stayed with me through the entire process and made sure that the build out was exactly our needs without being pushy. Great person to work with! She stayed with me through the entire process and made sure that the build out was exactly what I wanted. More

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A very pleasant experience. I dreaded the process of buying a new car, but Hannah Fowler made the experience easy. She was very knowledgeable, helpful and always pleasant. She ma I dreaded the process of buying a new car, but Hannah Fowler made the experience easy. She was very knowledgeable, helpful and always pleasant. She made it clear that she would always be available to call on whenever I had a question or needed help while learning the many features on my new car. I had a good experience with each of the staff I interacted with. More

by WINTERSONG Verified Customer Verified Customer

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Delightful interaction with the sales representative- Anne. We stopped into Subaru to learn more about the Forrester and Outback. We did not plan to buy a car that day. Our sales representative was patient and We stopped into Subaru to learn more about the Forrester and Outback. We did not plan to buy a car that day. Our sales representative was patient and delightful. She ran around looking at options with us and discussing our preferences. We ended up buying a Subaru Touring. The experience could only have been better if the car we wanted was on the lot. It was tracked down at another location and a few days later we were able to see it for the first time. Since we had not seen it before we selected it, there was some confusion about available features but these were resolved upon receipt. We are enjoying our new car! More

by s_friedrich Verified Customer Verified Customer

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Fast service when purchasing vehicle and love car. It is great in snow and love how it drives. Thank you Ann Italia for your guidance with our purchase! great in snow and love how it drives. Thank you Ann Italia for your guidance with our purchase! More

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It was great to work with Ann! She was helpful and worked hard to make sure we got the right car at the right price. hard to make sure we got the right car at the right price. More

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Ann was awesome very informative and helpful It was such a pleasure working with Ann. She was extremely helpful and informative and let us make our own decisions. She called me today to make sure It was such a pleasure working with Ann. She was extremely helpful and informative and let us make our own decisions. She called me today to make sure we didn't have any questions. Will absolutely recommend Exeter Subaru to friends and family. More

by ear0 Verified Customer Verified Customer

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Quick and easy Great overall experience. Ann and Eileen made the whole process very easy and we were able to get the car we wanted the same day. Great overall experience. Ann and Eileen made the whole process very easy and we were able to get the car we wanted the same day. More

by bnsbhill Verified Customer Verified Customer

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Purchase of outback limited We had a very good experience working with our sales person, Ann Italia. The team at Exeter Subaru were wonderful. They were highly recommended and p We had a very good experience working with our sales person, Ann Italia. The team at Exeter Subaru were wonderful. They were highly recommended and proved even better. This is our 5th Subaru and our best! More

by dbulger10 Verified Customer Verified Customer

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