Ann Maria Trapani | Page 2

Five star service as usual from Circle Infiniti! I was there to handle a few different items for my Q50S yesterday. From the moment I walked in, a friendly greeting awaited me from the team members I was there to handle a few different items for my Q50S yesterday. From the moment I walked in, a friendly greeting awaited me from the team members I interacted with. I sat with my advisor, Ann Trapani, who took the time to carefully review everything that would be happening with my vehicle. She truly has a thorough understanding of vehicle service and left me feeling extremely confident in the service I would receive. Circle Infiniti is not the closest place to service my car, but it is the ONLY place for me. Dealing with Ann Trapani since 2012, I can truly say that she is the reason why I keep coming back to Circle Infiniti. After feeling unheard at other places, Circle Infiniti rises above the rest as a place where the employees really listen to their customers. More

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I took my car a couple of times for some issues they went ahead and took care of the problem very swiftly. ahead and took care of the problem very swiftly. More

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When my q50 was due for service and I will goto circle Infiniti everytime! They are always friendly accommodating and a pleasure to deal with, especially Ann!! Thank you!!! Infiniti everytime! They are always friendly accommodating and a pleasure to deal with, especially Ann!! Thank you!!! More

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I love circle Infiniti I only come here for the great service especially from Ann Maria. thank you!!!!! service especially from Ann Maria. thank you!!!!! More

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As always, my experience at Circle Infiniti was professional, timely and a smooth experience. I have both my vehicles sreviced here - a QX60 and a Dodge Ram truck. I've been with this dealershi professional, timely and a smooth experience. I have both my vehicles sreviced here - a QX60 and a Dodge Ram truck. I've been with this dealership for over 19 years. The service department is one of the main reasons I purchase Infiniti vehicles. Thank you to Ann Maria Trapani, Todd Rovineky and General Manager Frank Gandolfo! More

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I am writing to express my gratitude for the exceptional service I received during ,my recent visit to Circle Infiniti. I recently brought my QX60 in for service and had the pleasure of working with Ms.Pam service I received during ,my recent visit to Circle Infiniti. I recently brought my QX60 in for service and had the pleasure of working with Ms.Pam who was nothing short of amazing. As a customer seeking a new Infiniti dealership to call home, her kindness and professionalism greatly contributed to my sense of trust and comfort. Calling in and speaking with Service Consultant Ms.Pam was a delightful experience; she listened attentively without interrupting or rushing me, for which I am thankful for. I also appreciate the courtesy vehicle provided for my commute to and from work, as well as the clear communication regarding the repair timeline. Proactive updates from my advisor meant I never had to inquire about the status of my vehicle, and the repairs were completed as promised, on time. The pickup process was seamless, and although my advisor was off, her colleague, Ms.Annmaria, was exceptionally kind and helpful during checkout. She was patient and very pleasant, ensuring the process went smoothly without any issues. I now have a new service home and would 10/10 recommend this dealership for service. More

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I had an issue with the air conditioner for my 2020 Q50. I called the service department and was immediately scheduled that same day. Pam and Ana were accommodating, clear, and knowledgeable. They were supe I called the service department and was immediately scheduled that same day. Pam and Ana were accommodating, clear, and knowledgeable. They were super helpful, and the car was repaired rather quickly. I would highly recommend them to anyone. Thank you! More

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I've been going to this dealership over 15 years. Professional and friendly service. Top notch and would not even consider going elsewhere. Professional and friendly service. Top notch and would not even consider going elsewhere. More

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I own a 2020 Q50, which has been maintained by the service dept. here at Circle Infiniti. Time after time, I’ve had nothing but positive experiences, due to the efficiency of my service reps. Ann g service dept. here at Circle Infiniti. Time after time, I’ve had nothing but positive experiences, due to the efficiency of my service reps. Ann goes up and beyond to ensure my satisfaction, is friendly and always greets me with a smile. Pam has also been outstanding with her follow up on any parts ordered and services being completed. I think both of them for consistently making what could be a stressful experience a very pleasant one. More

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brought my car in for service and was greeted with a smile by Annmarie and pam they took care of all my work seamless. Give me a call that was spotless. All very pleasurable experience. smile by Annmarie and pam they took care of all my work seamless. Give me a call that was spotless. All very pleasurable experience. More

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