Anthony Anderson

When my 2019 Kia Sorento was in the shop and they informed me I couldn't drive it safely, they wouldn't give me a loaner and suggested I go across the street to Hertz to rent a care and assured me th informed me I couldn't drive it safely, they wouldn't give me a loaner and suggested I go across the street to Hertz to rent a care and assured me they would reimburse me for the cost. Fast forward 3 weeks in which I had to call weekly for updates and ask if they were sure it was ok for me to continue extending the rental car, I was told I needed a new engine, $10,000, and they were not going to reimburse my now $850 rental fee and that my options were to pay to have my car fixed or buy another car from them - they were going to stick me with all these costs if I chose to walk away. Horrible communication, horrible, expensive and stressful experience that could have been handled soooooooooo much better. I will say that the sales person, Caleb, did seem to be doing what he could to help me get to a reasonable solution. More

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Antonio was great to work with! He made it fast, and easy to buy a vehicle from and understood our needs.Thanks again! He made it fast, and easy to buy a vehicle from and understood our needs.Thanks again! More

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Antonio was great to work with, would definitely recommend to anyone! So was the manager Andrew. recommend to anyone! So was the manager Andrew. More

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I just bought a 2025 Kia Telluride from Russ Darrow Kia in Madison,WI. Jonathan Chizever was my sales person. He did a great job. in Madison,WI. Jonathan Chizever was my sales person. He did a great job. More

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Matthew was super knowledgeable. Made the process easy- not pushy. Appreciative of the entire KIA team Made the process easy- not pushy. Appreciative of the entire KIA team More

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Everyone at Russ Darrow KIA was a pleasure to work with. It made the car buying experience very enjoyable. It made the car buying experience very enjoyable. More

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I worked with Matt Johnson to get my very first car at Russ Darrow Madison Kia, and he was a pleasure to work with! Very easy going and helped me out a lot. Thank you, Matt! Russ Darrow Madison Kia, and he was a pleasure to work with! Very easy going and helped me out a lot. Thank you, Matt! More

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Efficiency is the name of the game with our experience and it was very much appreciated. We came in with a car in mind, they had it in and we were out on a test drive in about 15 minutes. No pressure and it was very much appreciated. We came in with a car in mind, they had it in and we were out on a test drive in about 15 minutes. No pressure to upgrade, very straightforward. He told us what he knew and more importantly, told us when he wasn't sure of the answer. More

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Antonio was great to work with, I would definitely recommend him to anyone wanting to buy a car! recommend him to anyone wanting to buy a car! More

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Very nice dealership and great to work with. We felt very good after our purchase . Our salesman, Everett Buol, was a pleasure to work with and did not pressure you at anytime. Answered all qu We felt very good after our purchase . Our salesman, Everett Buol, was a pleasure to work with and did not pressure you at anytime. Answered all questions. Highly recommend him and Russ Darrow. More

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