Anthony Costanzo | Page 16

Neil Fogel was great to work with It was a pleasure working with both Neil Fogel and Anthony Costanza. They were both extremely accommodating, courteous and responsive to all our ques It was a pleasure working with both Neil Fogel and Anthony Costanza. They were both extremely accommodating, courteous and responsive to all our questions and concerns Unfortunately, our experience with the Financial Service Manager, Mike Caristo, almost caused us to forfeit our deal. We found him to be intimidating, condescending, and outright rude. If not for Neil and Anthony we probably would have walked out. I hope no one else has to deal with this gentleman. My sister, Zena Kelly, and our close friends Mark and Lorraine Aglora are owners or at least 2 Lexus' which prompted us to consider Lexus. More

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Sheer Delight I have been with Rallye Lexus since 1991 working with Anthony Costanzo..Anthony is now the Manager and put me in contact with Neil Fogel...OMG what a I have been with Rallye Lexus since 1991 working with Anthony Costanzo..Anthony is now the Manager and put me in contact with Neil Fogel...OMG what a pleasure. He was concerned with my interest, feelings, comfort and my best interest. He took me out on three different test drives in three different model(IS250, GS350 and ES350) without HESITATION. I was amazed and appreciated that. He was patient and concerned that I make the right decision for the right reasons. This made it easy for me to make up my mind. When I arrived to pick my ES350 up, all the paper work was ready and a breeze to go through and sign. He offered to have someone switch the things from my old car to the new car but it was something I needed to do myself. The weather was very hot that day so Neil made it a point to come out and check on me and even came out a second time to bring me a cold drink. Customer service and caring like this is PRICELESS which is why I have been with Rallye since 1991 and will continue to keep coming back..Karl who is in charge of valet, Mike who explained the features of the car , Pam the assistant service manager and Anthony the sales manager are all OUTSTANDING with Neil being PRICELESS..... More

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Neil Fogel and the rest of the Rallye team are great Followed Neil Fogel from another Lexus dealer. Neil is the best sales consultant you can ever hope to work with. His expert knowledge and no pressure Followed Neil Fogel from another Lexus dealer. Neil is the best sales consultant you can ever hope to work with. His expert knowledge and no pressure approach makes buying a new vehicle exciting again. What made the experience even better, was the follow up provided by the rest of the Rallye team right up to the delivery. Looking forward to a great relationship. More

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