Anthony DeLuca | Page 6

Very happy customer...great overall service! I visited several "local" dealerships before purchasing a 430i convertible from BMW of Catonsville. I live in Northern Virginia and it was well worth I visited several "local" dealerships before purchasing a 430i convertible from BMW of Catonsville. I live in Northern Virginia and it was well worth the hour-long drive. My sales rep Benn Edwards helped me get the car featured the way that I wanted it, along with several nice discounts/incentives. Rather than simply try to sell me a car off their lot, he encouraged me to order the car that would truly make me happy...and I am very happy! Although Benn was not in the day I picked up my new car, I was taken very good care of by his associate Joe and sales manager Anthony. The closing/pick-up process was smooth and easy. I also enjoyed working with their Business Manager (finance guy) Samuel, as well. These are all BMW guys through and through, and they all make a great team! I can be a hard (strong-willed) customer at times, but the staff at BMW of Catonsville is clearly dedicated to their customers and provide a superior level of service that puts their customers at ease. I would highly recommend them to anyone in the market for a BMW. Even if you live outside the area, they are worth going to for their 5 Star service!!! More

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Loyalty Earned This review is long overdue, but the experience warranted me circling back to share. In late October, I stopped in to look at a 430i GC. Being a long This review is long overdue, but the experience warranted me circling back to share. In late October, I stopped in to look at a 430i GC. Being a long time customer and advocate of Lexus, I had only a mild interest in BMW, and I truly didn't expect to drive home in a BMW that day. Candidly, I wasn't sure if I was ready to switch my brand loyalty, but the overall customer experience and ease of the transaction is what ultimately compelled me to make the switch. Kevin Hemmis was a consummate professional; wise in all things BMW, a great conversationalist, and never made me feel pressured. Anthony DeLuca assisted with the final transaction, and was likewise a pleasure to deal with. Roughly three months into owning the car, I'm convinced I love driving it as much I loved buying it. BMW of Catonsville has a new loyal customer. More

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Great Team Makes a Great Experience Wanted to call out RT, Johnathan and Sam. Before, during and after the deal, RT was professional and embodied great customer service. I was very comfo Wanted to call out RT, Johnathan and Sam. Before, during and after the deal, RT was professional and embodied great customer service. I was very comfortable working with RT. Jonathan was enthusiastic, knowledgeable and he was a perfect to close the experience and begin long term relationship with the new car. Sam was professional, straightforward, flexible - a pleasure to work with him as the lead representative from finance. More

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Great Salesman and Dealership! We feel so lucky that our initial phone inquiry happened to be answered by Korey Mathews. What started out as a quick look turned into our purchase of We feel so lucky that our initial phone inquiry happened to be answered by Korey Mathews. What started out as a quick look turned into our purchase of a pre-owned X3, thanks to Korey's unlimited patience and extreme professionalism! He made our transaction a pleasure from start to finish. Thank you, Korey! More

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