Anthony Moran | Page 21

Each employee I encountered was friendly, polite and professional. The waiting area was clean and supplied with a variety of beverages, donuts and popcorn. The TV was kept low enough to allow custom professional. The waiting area was clean and supplied with a variety of beverages, donuts and popcorn. The TV was kept low enough to allow customers to enjoy watching it and to allow me to do some work while I waited. There are workstations towards the back of the waiting area -- perfect for setting up a laptop. The work was completed in a reasonable amount of time. A problem was noted while the car was being serviced. Photos were taken and the problem was explained to me in great detail. I returned the following day to have the additional work done. Thankfully the mechanic caught a small problem that could have resulted in a major problem if it had not been addressed. Excellent attention to detail. Excellent customer service. Because I had some questions about the settings, a really polite and patient young man spent time showing me how to access the various settings. Overall it was a very positive experience. More

by Zanardi Verified Customer Verified Customer

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Great service customer agent are great very helpful convenient cant wait till new building opens up convenient cant wait till new building opens up More

by hebarrag Verified Customer Verified Customer

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Anthony helped me, he listened to my concerns and was never pushy. The work that was done is great and Anthony and I made a plan to move forward with other car concers. Great experience! never pushy. The work that was done is great and Anthony and I made a plan to move forward with other car concers. Great experience! More

by urzuanadia Verified Customer Verified Customer

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Guillermo is always very helpful and friendly. He is the main reason I continue to return to Honda World Downey for service. He is the main reason I continue to return to Honda World Downey for service. More

by jmreppert Verified Customer Verified Customer

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Exelente servicio y atencion de parte de el señor Antony que fue el que me ayudo y me tuvo mucha paciencia que fue el que me ayudo y me tuvo mucha paciencia More

by Estherdelgado Verified Customer Verified Customer

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Anthony was professional I never take my car to the dealer I had a recall and needed my AC checked ... at that point u was quickly reminded why I don't go to the dealer dealer I had a recall and needed my AC checked ... at that point u was quickly reminded why I don't go to the dealer More

by gaytan_319 Verified Customer Verified Customer

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Thank you for the assistance. Plan to see you next time if available for service. Plan to see you next time if available for service. More

by gracy562 Verified Customer Verified Customer

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Great experience every time so far. Nice having complimentary snacks also when you’re waiting.. Nice having complimentary snacks also when you’re waiting.. More

by tanyah Verified Customer Verified Customer

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I came in to have my breaks looked at because I was hearing a screeching sound while applying the breaks. Overall, Anthony was super helpful! hearing a screeching sound while applying the breaks. Overall, Anthony was super helpful! More

by GISELLEHERRERA32 Verified Customer Verified Customer

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Anthony was respectful of my time and informed me of my vehicles needs, in which there were no major alerts. vehicles needs, in which there were no major alerts. More

by CESAR.L.TIMOTEO Verified Customer Verified Customer

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