Anthony Nicholas | Page 100

Stay away. You guys charged my card $1,000 as a refundable deposit and then used that same money to repair pre-existing damage on a used car that the salesman, A You guys charged my card $1,000 as a refundable deposit and then used that same money to repair pre-existing damage on a used car that the salesman, Anthony, pointed out to me (an abrasion on the rear bumper and rear rim) and a tint job that was riddled with bubbles. Once again, I was reassured that this was completely refundable if I decided not to go with the car. You guys couldn't even get me approved for decent financing (I was told that the financing office was closed or something to that extent) so I wait until the weekend is over to go to my credit union to explore other options. I eventually run across another vehicle and find financing for 10% lower than you were trying to sign me in to. When I reach back out to Anthony to explain that I had already found a car elsewhere and asked for my deposit back. His personally literally pulled a Dr. Jekyll/Mr. Hyde whilst telling me that I would need to pay out of my deposit for service that was done on their car (the pre-existing body damage, rim damage, and the tint was redone), saying something along the lines of I shouldn't have "pulled the trigger". Again, to this day, I have not purchased, signed up for, or committed to anything from Lokey VW, so what exactly did I commit to, or "pull the trigger" on? The next week I drive up there and ask for the manager that could address this. I'm told that he was out of town for several days and reassured that the manager would call me back, I left my contact number and email. It's now been two going on three weeks now nobody has tried to reach out to me, but I noticed you guys hadn't refunded anything back to me. To reiterate, you charged me $1,000 for something that I did not even own or sign for, to repair damage that your salesman, Anthony preemptively pointed out to me. You likely sold that car at a higher price points as a result of what you stole from me under the guise of a refundable deposit. Nothing was refunded back. No managers, nobody has bothered reaching out to me, you just took my money and swept everything under the rug. More

by Darin Verified Customer Verified Customer

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Excellent across the board From initially purchasing my car to going back for service, Lokey Nissan has consistently met and exceeded my expectations. I highly recommend them to From initially purchasing my car to going back for service, Lokey Nissan has consistently met and exceeded my expectations. I highly recommend them to everyone. More

by kiwanis.burr Verified Customer Verified Customer

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Excellent job Clean office, fresh coffee, nice people around, Wi-Fi. Excellent customer service. Excellent job as always. I will come back after 5000 miles again f Clean office, fresh coffee, nice people around, Wi-Fi. Excellent customer service. Excellent job as always. I will come back after 5000 miles again for service. More

by elzayukh Verified Customer Verified Customer

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Great service and attention Anthony was very knowledgeable and helpful about the services and needs my car required. He is a great asset to the team. He is someone you can trust Anthony was very knowledgeable and helpful about the services and needs my car required. He is a great asset to the team. He is someone you can trust your services with. Thanks again More

by A Verified Customer Verified Customer

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Lokey Rocks Lokey Nissan Service center is great! Very knowledgeable, professional and courteous team! Their customer service is outstanding! I would recommend Lokey Nissan Service center is great! Very knowledgeable, professional and courteous team! Their customer service is outstanding! I would recommend them to anyone who is looking for great service More

by SSULLIVAN11 Verified Customer Verified Customer

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Great service! Car was ready when they said it would be! Work well done!! Would recommend Lokey Service to any car owner!! Great waiting area with snacks!! Car was ready when they said it would be! Work well done!! Would recommend Lokey Service to any car owner!! Great waiting area with snacks!! More

by christyrichards48 Verified Customer Verified Customer

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Fantastic I have always had excellent service at Nissan. I am always recognized by name and I feel like I matter. I've had a few issues with my new Nissan, but I have always had excellent service at Nissan. I am always recognized by name and I feel like I matter. I've had a few issues with my new Nissan, but I was met with top service and everything was taken care or on a timely manner and with a smile on their face. Thabk you for always making this such a good experience. More

by delicious22dee Verified Customer Verified Customer

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Great service The service was great and the service advisor was very knowledgeable, courteous and helpful. I feel very safe having Likey Nissan service my car. Than The service was great and the service advisor was very knowledgeable, courteous and helpful. I feel very safe having Likey Nissan service my car. Thank you, More

by DOOTER64 Verified Customer Verified Customer

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Fantastic Service My warranty was about to expire and my transmission was slipping. Not only did they fix my transmission, but they went over my car with a fine tooth c My warranty was about to expire and my transmission was slipping. Not only did they fix my transmission, but they went over my car with a fine tooth comb to look for other problems to fix before my warranty expired. I definitely recommend them. More

by meanjellybean1 Verified Customer Verified Customer

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Great service with Courtesy Excellent service and respectful adviser and staff with good knowledge about their jobs and treat people with courtesy and respect and kindness and de Excellent service and respectful adviser and staff with good knowledge about their jobs and treat people with courtesy and respect and kindness and dedication towards the customers. More

by peter Verified Customer Verified Customer

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