Anthony Proano | Page 9

Excellent work and really appreciate Service Manager’s Jessie helping with all my services. Will always bring my truck to Lake Ford. Jessie helping with all my services. Will always bring my truck to Lake Ford. More

by J presser Verified Customer Verified Customer

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Everything was fine. But I they fixed my car twice and both times I asked for loaner cars. They informed they had none. But when I was arriving to pick my car up, there w But I they fixed my car twice and both times I asked for loaner cars. They informed they had none. But when I was arriving to pick my car up, there was a family receiving a loaner car and asked how does that happened? Rep stated they had reserved the loaner car a month ahead of time. But I was told there ever none available ever. Was never offered to reserve a loaner car. When the work that was needed was a month apart and I could have reserve. The second time my car was kept was right before Christmas and I didn’t pick up till December 14th. I didn’t appreciate the gate keeping. I have insurance, I paid out of pocket the first time, I don’t have an old car. I didn’t understand what was the circumstance of keeping me from a loaner car. I could’ve have saved money with a loaner versus using a rental car this whole time. Then I could have paid for the other work my car needed. So I didn’t appreciate that More

by ghatani Rupert Verified Customer Verified Customer

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Respectful and just very helpful i love the treatment we receive from all the workers receive from all the workers More

by blancarios232 Verified Customer Verified Customer

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Terrible experience. Worst dealership ever. Then I got told not to never bring my car back after I paid to get it fixed 👎 they don't respect their warranties Worst dealership ever. Then I got told not to never bring my car back after I paid to get it fixed 👎 they don't respect their warranties More

by deeboiimoore436 Verified Customer Verified Customer

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Best customer service/dealership in town. Fixed the vehicle when promised and clearly informed me about future items that are not needed to be fixed now but maybe on the next visit. Fixed the vehicle when promised and clearly informed me about future items that are not needed to be fixed now but maybe on the next visit. More

by wjd442008 Verified Customer Verified Customer

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Service was smooth and fast with the skill and help of the techs and employees. Took about 15-25 minutes. the techs and employees. Took about 15-25 minutes. More

by Cungcem Verified Customer Verified Customer

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The vibe I got from the dealership and service advisor was dishonest. I felt they were just looking to rip me off and over charge me for services . was dishonest. I felt they were just looking to rip me off and over charge me for services . More

by Chillywilly2890 Verified Customer Verified Customer

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The only issue i had is this was a maintenance visit and vehicle was gone 8 hours. Otherwise all ess well. vehicle was gone 8 hours. Otherwise all ess well. More

by raadj_1 Verified Customer Verified Customer

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We have been using lake Ford to service or vehicles. For a while now they have been doing an outstanding job.I just want to say thank you For a while now they have been doing an outstanding job.I just want to say thank you More

by T.winters Verified Customer Verified Customer

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I have sent my complaint concerning my experience with milwaukee ford and customer service. My score is just an example of how poor the service was. I hope in the near future ford will carefully examine t milwaukee ford and customer service. My score is just an example of how poor the service was. I hope in the near future ford will carefully examine their staff and management for future customer care. One notation, cell phones should not be allowed during working conditions it shows poor work ethics. More

by timothy.biggers Verified Customer Verified Customer

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