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Anthony Sullivan
Anthony Sullivan | Page 32
Service Advisor
Cobb County Toyota
2111 Barrett Lakes Blvd
Kennesaw, GA 30144
377 Reviews
377 Reviews
Write a Review377 Reviews of Anthony Sullivan
November 04, 2023
Wife went for an oil change and then was upsild lots of things she didn't really even want. I felt like they took advantage of her. $200 for an oil change, tire rotation, and then a throttle body and fue things she didn't really even want. I felt like they took advantage of her. $200 for an oil change, tire rotation, and then a throttle body and fuel injection clearer....and those are just bottles poured into thr car. And that was $100 for that. $46 for thr parts and thrn over $50 for labor.....come on. More
by ABMARKS2006
Verified Customer
November 01, 2023
Got oil change 10/14/23. Sat in waiting room for 3 hours. Received text saying car was ready. Original service advisor was gone, had to checkout with someone else. On my chec Sat in waiting room for 3 hours. Received text saying car was ready. Original service advisor was gone, had to checkout with someone else. On my checkout paper, car maintenance/technician worker wrote “air filter screw stripped, needs replacement.” I asked how much is it? $11. I asked why wasn’t I informed of this prior and can they put it on now? The service advisor said the car service men were gone to lunch for an hour now. Inconvenient! Seems lazy and unwilling to work efficiently. Fast forward to 10/28/23, I had time to return to the dealership to get the screw replaced. Card on desk for employee said Austin Meek Assistant Service Manager. Looked completely unenthusiastic about assisting me. I could not find the service work paper at the time. He popped the hood of my car and said he did not see anything wrong and said it’s nothing to do. I parked to find the paper, went back into the area and got a different service advisor who was even worse, a Brenton Seup or Brenton Alsup or something. Unwilling to help, at least me. I showed him the paper. Said it’s no notes in the system, nothing needs to be done, it could be an $11 screw or could need a new $150 cover but he wouldn’t worry about it. I’m a woman with a kid and I’m here to get my car serviced per the recommendation of the actual car workers there. I also visibly see the stripped screw, so why continue to push me to ignore it?! Who knew getting recommended service would be so difficult and frustrating. Definitely did NOT feel valued nor appreciated nor wanted as a customer. Very off-putting. Then when I accepted defeat and was leaving, then Brenton or whatever his name is at desk 6 started yelling in that fake sarcastic condescending voice “I WILL BE MORE THAN HAPPY TO DO IT, IT’S A THREE HOUR WAIT THOUGH. HAVE A WONDERFUL DAY! HAVE A WONDERFUL DAY! HAVE A WONDERFUL DAY!” More
by BrittanyFord42465
Other Employees Tagged: Austin Meek, Brent Stump
October 30, 2023
Service was great. I trust the Cobb County Toyota service team to keep my car safe and reliable. I trust the Cobb County Toyota service team to keep my car safe and reliable. More
by GDRESER
Other Employees Tagged: Carlos Ortega, JC Cooper
October 28, 2023
Quick to fit my car in. Good communication and fair pricing. Trained in toyota specs and latest technology. Good communication and fair pricing. Trained in toyota specs and latest technology. More
by stephen.sweany
Other Employees Tagged: Austin Meek
October 20, 2023
I came in for a tire rotation and an oil change. Anthony, my advisor looked in the computer and told me it was time for a radiator flush. I got that done as well. All this was very affordable, and d Anthony, my advisor looked in the computer and told me it was time for a radiator flush. I got that done as well. All this was very affordable, and done in a very short period of time, although this place seem to be very busy, it’s always a most pleasurable chore. Thank you. More
by rmeier811
October 19, 2023
The salesperson talked my wife into new brake pads when they were just replaced a year earlier. No signs that she needed new pads. She went in for an oil change and spent $750 on various items. He also gav they were just replaced a year earlier. No signs that she needed new pads. She went in for an oil change and spent $750 on various items. He also gave her an unrealistic timeframe that kept her from being home with our daughter. Very unprofessional which has not always been the case. More
by JEFFSCULP6
