Anthony Surface | Page 7

New car lease. Absolutely a great experience. Justin Johnson went out of his way to find the car I wanted. Anthony Surface kept me updated on its arrival. Mike La Absolutely a great experience. Justin Johnson went out of his way to find the car I wanted. Anthony Surface kept me updated on its arrival. Mike Lange arranged to add my desired accessories. All happened without a hitch. More

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Simply Marvelous Due to Hurricane Harvey, my vehicle was totaled. I conducted a search for a similar car and located one at MBOTW. The vehicle was actually bette Due to Hurricane Harvey, my vehicle was totaled. I conducted a search for a similar car and located one at MBOTW. The vehicle was actually better than the one I owned. I made one phone call, arrived to the dealer to sign paperwork, and left with a BETTER vehicle. The entire process was stress free. Awesome customer service from Toni J. Sales tag team of Katelyn H. and Anthony S. was fantastic. Arturo G. of finance did not exceed my budget or attempt to sell me something. More

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Fantastic Service + Fantastic People = Fantastic Dealership My Car had just flooded in Harvey, and I had only started taking it to the Mercedes-Benz of the Woodlands (MBOTW). Note: I had been dealing with My Car had just flooded in Harvey, and I had only started taking it to the Mercedes-Benz of the Woodlands (MBOTW). Note: I had been dealing with another dealership since 2000, but the service was so bad I decided to check out another dealership. When I went to MBOTW, the entire experience was different. The Service advisor, Michael Lange, came out to meet me and was even friendly, Michael even called me to let me know the work was done and they were going to take a test drive - before they took it. (Not once in 20 years had the previous dealership done that - lojack let me know though :-). In either case, I had just had work done on my SLK 350 and it flooded. So I called Michael to discuss my options. After a few minutes he pointed me to Anthony Surface to talk about alternative transportation. I explained to Anthony my budget constraints. Anthony called me back in 15 minutes with a number of options and after twenty minutes we had narrowed it down to 2 vehicles. When I went to the dealership, Anthony showed me the vehicles we had discussed. They were exactly as he said. As we were talking he mentioned another car that had just come in. I looked at it, and agreed to buy it. I wanted a few things done to it, and he arranged that. Not only did he arrange it, but he made sure I knew what was being done every second. In addition, Anthony sent me pictures as items were about to be done and after they were done. At one point he even sent me a video of the testing!!! After working with Anthony and Mike at MBOTW, it made me wonder why I spent so long at the other dealership!!! This leads me to the title - Fantastic Service + Fantastic People = Fantastic Dealership. ps. I only gave them 5 stars, because dealerrater didn't offer 6. More

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Exceptional Purchasing Experience Anthony Surface was cordial, knowledgeable, and a pleasure to work with from our initial introduction until we drove off the showroom floor. We fee Anthony Surface was cordial, knowledgeable, and a pleasure to work with from our initial introduction until we drove off the showroom floor. We feel confident that our relationship with Mercedes Benz of The Woodlands will be a treasured one. Lawrence and Judith More

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EXCELLENT! Our experience was excellent! Anthony and the staff who helped us get into our new vehicle were nothing but excellent! We are very happy with our ne Our experience was excellent! Anthony and the staff who helped us get into our new vehicle were nothing but excellent! We are very happy with our new vehicle and will recommend Anthony Surface to our friends and families. More

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The Best Mercedes-Benz Dealer in area We could not have had a more pleasant or easier experience when we purchased our new car. The salesman (Anthony Surface) was enthusiastic, knowledgea We could not have had a more pleasant or easier experience when we purchased our new car. The salesman (Anthony Surface) was enthusiastic, knowledgeable, and just a really nice person. He was never pushy and accommodated our every request. The financial gentleman, Arturio Gutierrez, was also very helpful and nice. He showed us all options and did not push anything we were not interested in purchasing. He was also funny! Anthony Walding gave us a tutorial of our car's options. My children said he should take Valium before he began with us but he was so organized in his presentation, even I got what he was demonstrating. I cannot overstate my experience - it was just almost perfect!!! More

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Excellent Purchasing Experience First of all, let me state that I hate buying cars. Past experience has led me to believe that the process is unnecessarily long and laborious. I find First of all, let me state that I hate buying cars. Past experience has led me to believe that the process is unnecessarily long and laborious. I find the haggling of price uncomfortable and have always felt as though I did not get the best possible deal. Until now! We walked into The Woodlands dealership "just to look". We were quickly greeted by Anthony Surface who zeroed in to the vehicle we favored and started pointing out its outstanding features. He was professional and courteous and answered all our questions patiently and without pressure to "buy today". The dealership is beautiful and we were made to feel comfortable to look around and enjoy a snack and a beverage while doing so. In a matter of hours, we were the proud owner of a GLC 300! The follow up with David was wonderful as he explained the control panel and helped me with all the settings. I've since returned for my first free car wash. I truly believe that my husband will be next to get a new Mercedes, (not sure which one yet!) I just know we are sold on this dealership. We have never been treated so well in the process of buying a new car. And I'm thrill to be the owner of a Mercedes-Benz. More

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Wonderful Buying Experience Really enjoyed how friendly and helpful everyone was at MBOTW. Anthony Surface was our salesperson and he was very helpful through our buying experie Really enjoyed how friendly and helpful everyone was at MBOTW. Anthony Surface was our salesperson and he was very helpful through our buying experience, not pressuring. My husband, that does not like car sales people, even made the comment that he liked how Anthony took care of us. Really appreciate Erika Garcia for making sure that I understood my new vehicle and the special functions included in the vehicle. More

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Excellent service and follow up We recently lease a Mercedes Benz and our experience as a family was outstanding. Anthony, the sales consultant, provided us with the right informatio We recently lease a Mercedes Benz and our experience as a family was outstanding. Anthony, the sales consultant, provided us with the right information on a timely manner. He took the time to explain all the different scenarios and show us the car options we had based on our budget. He follow up when he needed and made sure we had all the information to make the right decision. He made himself available to our schedule and he delivered our car on time. I would recommend this dealership and Anthony Surface as the sales consultant to anyone looking to buy or lease a Mercedes-Benz in The Woodlands. More

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Fantastic experience and service Anthony went above and beyond to make sure my car buying experience was as easy as possible. He helped make sure that I was getting the right car for Anthony went above and beyond to make sure my car buying experience was as easy as possible. He helped make sure that I was getting the right car for me and that I was 100% comfortable with my decision. He went out of his way to make sure everything was ready to go when I went in to purchase the car. I can't say enough good things about the entire experience. More

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