I visited this dealership to work on a lease for an E450 Sedan. I can't say enough great things about this dealership. Ultimately I decided to hang on to my current vehicle a bit longer. But when the time is right I will go right back to MBOTW before anywhere else. Luis the salesmen is kind, patient and KNOWLEDGABLE. Justin & Michael the sales managers are a pleasure to work with. All involved are there to earn your complete satisfaction. If you want to buy a Mercedes-Benz or a quality pre-owned vehicle I can't say enough good things about the people here. The experience and treatment I received has made an impact I won't forget about. I will be sure to tell all of my friends about the A+++ experience I had with each and every person I met at Mercedes-Benz of The Woodlands.
"Best Mercedes-Benz Dealership"
I have been purchasing luxury cars for a long time. This is by far the best Mercedes-Benz dealership when it comes to best price, best service and best customer experience. My favorite sales person is Anthony Surface. Justin will make a deal that you can't refuse. I shopped around everywhere but no one could match what Mercedes-Benz of the Woodlands had to offer.
"Service of luxury, Luxury of convenience "
I was only dropping off a car for my daughter, but with a service advisor, Mike, that is this remarkable you realize you want to do business here. MBOTW sets the industry standard, thank you to Anthony S. for making buying a new car fun again. Looking forward to doing business here for many years to come.
"Compassionate, hard working, leaving no stone unturned"
- Mrs. Bannon
Arturo and Kriss patiently LISTENED to what my daughter needed in a vehicle to feel safe enough to drive again (just a week ago she lost her car in a bad accident). Care and compassion were VERY evident during the entire process. All options were presented. We started off wanting a pre-owned vehicle. We feel in love with one car, then made a complete 180 degree turn, interested in leasing a new vehicle instead. No matter what we wanted and how many times we changed our minds, Kriss jumped immediately to the next scenario: no problem, no judgment, no complaints... pure, unselfish patience. Honestly, the patience and understanding of a father, NOT a salesperson. The entire experience felt like a warm hug!!
"Great customer service"
This dealership & their staff, especially Kriss, Justin & Harry, made leasing a Mercedes easy & enjoyable! They are true to their word & are very knowledgeable about their product. Highly recommend.
"Worth the drive!"
I live out in West Houston, and am more than willing to make the drive to continue to buy and service my cars at MBOTW. They give you the time that I find you don't get at the inner city dealers.
The same people have been there for the last 2-1/2 years when I've bought my 3 cars.
Too many people to thank, but Kriss, Justin, Joe... Paula in Finance, and the service guy's who have helped me are too numerous to mention! All have been proactive and have a great, helpful attitude.
Thanks again for everything, MBOTW!
"Knowlagable and answered all questions"
Great friendly attitude
Prompt and we received our car in a short period time from when we walked through the door
Clean and ready to go
Kriss was amazing and got me exactly what I wanted. Didn’t try to sell me short just to get something off the lot. He offered something even better, and had it shipped to me. Painless process. Stand up guy!
Paula and Justin were amazing too! Awesome group of people. :)
"The best of the best! "
I am very impressed with the quality of service of this dealership and Kriss Arbury their sales specialist and what they did for me! Kriss went beyond and above to make sure I was happy and pleased with the terms of the purchase. I will recomend this guys 1000%! Forget about the people at Greenway with their ridiculous attitude.
Thank you Justin Johnson for your kind gift to my little daughter! She is sooo happy with her new toy car!!
"Custom order from Stuttgart - AWESOME"
I worked with Nelson Sioson at Mercedes Benz of The Woodlands to build my custom ordered 2018 E400 Cabriolet. The dealership worked to "move up" the production schedule for me and I received the vehicle significantly ahead of schedule which was greatly appreciated. The vehicle was prepped perfectly and after an appreciated "operator's class" we were off in our new cabriolet. I appreciated the professionalism exhibited by all members of the MBoTW team as well as the personal visit from Bob Milner, the owner. Thanks everyone. Steve & Suzanne