Anwar Guirguis

Great experience at Honda of Freehold. The staff was professional, welcoming, and respectful of my time. They took the time to explain everything clearly and made the whole process smooth The staff was professional, welcoming, and respectful of my time. They took the time to explain everything clearly and made the whole process smooth and stress-free. The service team was knowledgeable and efficient, and I felt confident my vehicle was in good hands. Overall, excellent customer service and a dealership that truly cares about its customers. I would definitely recommend Honda of Freehold to anyone looking for quality service and a great experience. More

by CESAR VELEZ Verified Customer Verified Customer

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If I could give this dealership a negative star review I would. Let's begin with I went in sept 13th looking for a used car with lower miles that wouldn't drain my entire savings. I was directed to the would. Let's begin with I went in sept 13th looking for a used car with lower miles that wouldn't drain my entire savings. I was directed to the sales rep Anwar (beware he is the biggest scam and liar). I had looked at a few cars, test drove a handful. We sit down to discuss numbers with this "genius", I am VERY clear on what my max per month cost can be. This man came back well over what I had expressed is my max. He then walks away to go talk to his "finance guy Carl" (another jerk who thinks because there's female we are supposed to be clueless). Anwar comes back with another number saying this is the best that I will get anywhere for a car loan (almost 7.9% interest). Not knowing I had already looked into my banks offers and saw I could get a better deal with them (less then 5% interest). We are rushed to do paperwork, told that we can read it in detail later. I had expressed my concerns which were brushed off by both Anwar and Carl. I asked if they were going to clean the vehicle of purchase since the inside was a mess, dirt all over, sticky stuff in cup holders, leaves and grass all over floors, dead bugs on dash. The vehicle is a 2022 Honda CRV Touring, cost over 30k. The least these jerks could do is clean it. Anwar goes over how they have a team who does just detailing and how the car will look brand new when I come on monday to pick it up (sept 15th). He stated since the car has been sitting the battery had to be jumped, so to save me the headache later on he would have the shop replace the battery. Carl was so set on selling me "the wrap protection" for an additional couple thousand. He also stated how the dealership charges a TLP which is mandatory to pay, even though I showed him for the state of NJ it is NOT mandatory but is a way dealerships make more money. I picked my vehicle up, saw it was NOT cleaned and Carl who had so much to say when trying to make a buck, couldn't even look at me. Not even a week later, I am back at this slum hole for service. The battery was re charged, yet again. I meet with the next xxxxxxx, the "manager Amir". He issues me a check for a few hundred to cover the cost of cleaning since his staff didn't clean the car and issued a check to refund me the TLP which he knew was NOT mandatory. Being ripped off is putting it nicely. Here it is 2 months into having this vehicle, the car won't start unless being jumped. I call three times, leaving messages each time. Amir finally calls back. Tells me they don't replace batteries that pass their "inspection", you know the one that they half xxx did over the summer according to the paperwork they gave me. So here I am, yet again, paying for stuff that this dealership told me they would fix. If you're looking to get ripped off by the thousands, come here. If you're looking to get treated like crap and lied to over and over and be told "I don't know why Anwar said that he's only a sales rep" go to this place. I will also be posting this review on all other platforms, as well as contacting corporate so they know how these scam artists are ruining the Honda name and car buying experience. BUYER BE WARE SCAM ARTIST GALORE HERE CARL - FINANCE ANWAR - SALES REP AMIR - SALES MANAGER More

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The staff and team was super helpful and made the process extremely painless and easy with selecting and getting a new car extremely painless and easy with selecting and getting a new car More

by kriscorbisiero Verified Customer Verified Customer

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Great person 24hrs helping me like family and the staff ❤️ also. Thank you Honda dealership. ❤️ also. Thank you Honda dealership. More

by paulnickens53 Verified Customer Verified Customer

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Overall good experience. Happy with the car. They could have been more transparent about interest rate but I also did not ask. Rick In The service department was rude when I Happy with the car. They could have been more transparent about interest rate but I also did not ask. Rick In The service department was rude when I went to get my plates put on More

by derekwagner Verified Customer Verified Customer

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I didn't get a good deal they came out very profitable in my deal. my deal. More

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Raj and the rest of the Honda Freehold team was outstanding and very professional. I highly recommend Honda of Freehold. outstanding and very professional. I highly recommend Honda of Freehold. More

by ROBMILL0368 Verified Customer Verified Customer

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Process was amazing. Everyone was easy to work with thank you. Walked in was explained everything in detail people were extremely helpful and knowledgeable Everyone was easy to work with thank you. Walked in was explained everything in detail people were extremely helpful and knowledgeable More

by JACKFEIFER Verified Customer Verified Customer

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Freehold Honda made it very easy to negotiate a deal as fast as possible, very hassle free fast as possible, very hassle free More

by ronrivas79 Verified Customer Verified Customer

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Anwar was an amazing sales men! ! I would recommend this dealership to anyone looking for an honest sales person. ! I would recommend this dealership to anyone looking for an honest sales person. More

by CMOSCOSO Verified Customer Verified Customer

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