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April Freniere
April Freniere | Page 102
Service Advisor
Curry Nissan Chicopee
765 Memorial Drive
Chicopee, MA 01020
1,080 Reviews
Dealership Experience
15 yrs, 11 mos
Industry Experience
37 yrs, 11 mos
1,080 Reviews
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1080 Reviews of April Freniere
October 24, 2019
Recall Repairs Had an issue scheduling my appointment (it was cancelled without notification) but rescheduled it and had no problems once we had the appointment. Too Had an issue scheduling my appointment (it was cancelled without notification) but rescheduled it and had no problems once we had the appointment. Took as long as expected, the waiting area had everything we needed, and the employees were helpful during our wait, especially the woman at the front sales desk who offered us a coloring book for our toddler and directed us over to the service center! This was our first visit to this dealership for a service repair so we had entered through the showroom first. More
by DesireeWM
Verified Customer
October 23, 2019
Recall on ABS As always, helpful service personnel, and a quick turn-around time. I enjoy the comfortable and accommodating waiting area and snacks and drinks ava As always, helpful service personnel, and a quick turn-around time. I enjoy the comfortable and accommodating waiting area and snacks and drinks available. Everyone there wants to make sure the customer is being taken care of. More
by JANEDINNIE
October 19, 2019
Great customer service My car had a recall for the Takata Air Bags. I called the service department and they set an appointment to have them replaced. On the day of service My car had a recall for the Takata Air Bags. I called the service department and they set an appointment to have them replaced. On the day of service, I brought my car in and had it replaced ina timely manner. More
by ELY34FAN
October 18, 2019
A-One Service This dealership is fantastic. Everyone is courteous, knowledgeable and ready and willing to whatever it takes to get the job done and to your satisfa This dealership is fantastic. Everyone is courteous, knowledgeable and ready and willing to whatever it takes to get the job done and to your satisfaction. More
by WAYNE
October 17, 2019
Friendly, curtious, effecient, nice environment for waiting From the telephone call (talked to April) to set up the service date and time to the reception at the desk everyone was friendly and trying to make From the telephone call (talked to April) to set up the service date and time to the reception at the desk everyone was friendly and trying to make the experience as pleasant and comfortable as possible. the car was taken in right away and done in a very timely manner. The waiting room was comfortable with free coffee/tea/hot chocolate available. It made for a pleasant service experience. More
by REVRAJ
Other Employees Tagged: Griffon Bledsoe
October 17, 2019
Excellent customer service The Nissan Curry Family is Great!!! There just great people 2 have in your life...Respectful 2 Everyone all the time!!! Go Curry!! You'll Never Go Wro The Nissan Curry Family is Great!!! There just great people 2 have in your life...Respectful 2 Everyone all the time!!! Go Curry!! You'll Never Go Wrong, You have 2 bring your vehicles there..!! Been a member for at least 15 years, even when they were Baystate Nissan on Boston Rd in spfld ma..!! Neil, April, 🙌🙌 More
by EBLAND23
Other Employees Tagged: Jay Palmer, Steve Panto , #1 Neil Perman, April Freniere 2xs,and Stephen Clarke...
October 17, 2019
No title Great job as always! Service performed on October 15th ..... Everything went well, and all service was performed in less time than I expected. Thank Great job as always! Service performed on October 15th ..... Everything went well, and all service was performed in less time than I expected. Thanks for car wash coupon! More
by RONVEENO
Other Employees Tagged: Steve Panto , Neil Preman
October 17, 2019
Great Service I dealt with 3 people from the service department. All were friendly, courteous, knowledgeable, and caring professionals. I've dealt with many dealers I dealt with 3 people from the service department. All were friendly, courteous, knowledgeable, and caring professionals. I've dealt with many dealership service departments over the years, this was by far the best experience I have ever had. More
by MSGTPIP
Other Employees Tagged: Jay Palmer, Steve Panto
October 15, 2019
Needed an Inspection Sticker 10-2019 Came in 1st time was denied because of 2 cracks in my windshield. He did not give me a Rejection sticker because it was only 10-2-2019. Called Geico Came in 1st time was denied because of 2 cracks in my windshield. He did not give me a Rejection sticker because it was only 10-2-2019. Called Geico and Safelite to have windshield replaced. Safelite came and only filled in the crack and said that it was 100% guaranteed. Went back to Nissan and again was rejected but this time I asked for the sticker. The inspector (I think his name is Taylor????) was so very nice. Gave me copies of the rules of why my windshield was being rejected, signed documents in case I got stopped by police, etc. Just really took the time to help me understand what the "inspection" considered and all of the rules & regulations for MASS inspection sticker. Called Safelite back and had the windshield replaced. Went back to Nissan a third time in and out in 10 minutes. Everyone was so excited I got my windshield replaced and I was relieved. Great job everyone in your service drive in. More
by JANICE.KORONA
October 15, 2019
Fast, effecient, helpful April was friendly and informative. I had received a recall and she explained what it was. I'll be scheduling a time to have it done. Your waitin April was friendly and informative. I had received a recall and she explained what it was. I'll be scheduling a time to have it done. Your waiting area is comfortable and provides beverages and snacks. More
by JANEDINNIE
