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April Fyock
126 Reviews
I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!
Read moreDealership Experience
9 yrs, 10 mos
Industry Experience
14 yrs, 2 mos
Specialties & Trainings
Service Advisor
126 Reviews
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126 Reviews of April Fyock
January 14, 2019
Check Engine light My check engine light was on. They were quick to diagnose the problem & get it fixed in a timely fashion. Had an oil change at the same time. April ev My check engine light was on. They were quick to diagnose the problem & get it fixed in a timely fashion. Had an oil change at the same time. April even wiped my windshield inside! Great service! More
by rodnan
Verified CustomerOther Employees Tagged: Rob Robb , Dennis Rackow came out to check on me also. We purchased tires & rims from him awhile back.
January 14, 2019
Best Oil Change in town!!! Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't ma Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't matter who you are. More
by colleen.groves
Other Employees Tagged: Heather Lampros, Delbert Bunker, Dean Obert, Rob Robb, Brad Leverton, Wayne McCarthy, Gretchen Cross , Mike Haffele, Chuck Hays
January 12, 2019
Sales The sales man I had, Austin, was super. He explained and showed me how to operate my new Traverse. He kept in touch with me after the sale to make sur The sales man I had, Austin, was super. He explained and showed me how to operate my new Traverse. He kept in touch with me after the sale to make sure I was mastering the car. Love my Traverse. More
by tmw49
Other Employees Tagged: Brad Leverton, Austin Bowser , Mike Haffele
November 27, 2018
Tire replacement I had an issue with a piece of metal puncturing the tire and causing a flat. Due to the size of the puncture, I knew that it would not be able to be I had an issue with a piece of metal puncturing the tire and causing a flat. Due to the size of the puncture, I knew that it would not be able to be patched. I called and inquired about a replacement tire with April who confirmed that they had a replacement in stock. I stopped in that night at 6 pm to have the tire replaced and was out the door in about 45 minutes. Exceptional service from all involved. Much Appreciated! More
by TParkin550
Other Employees Tagged: Brad Leverton
November 22, 2018
Recall on steering module Great customer service. After dropping off my truck for the necessary repairs, I was taken to my job. When the truck was finished, it was brought ba Great customer service. After dropping off my truck for the necessary repairs, I was taken to my job. When the truck was finished, it was brought back to me. More
by G.TRUCKENMILLER
Other Employees Tagged: Rob Robb
November 12, 2018
Ron Sierra Service was performed on a timely basis . Waited for job to be done and was on the road quickly Past service experience has been the same Service was performed on a timely basis . Waited for job to be done and was on the road quickly Past service experience has been the same More
by RONW1
Other Employees Tagged: Brad Leverton
November 05, 2018
We DID IT!!!! We leased the Terrain!!!! It was awesome from start to finish. Even though the 2019 Terrain was a loaner, that I was initially terrified to drive, it became like a member of th It was awesome from start to finish. Even though the 2019 Terrain was a loaner, that I was initially terrified to drive, it became like a member of the family. I told them they were going to have to pry it from my cold dead hands, so...Brandon made it happen. On Halloween, we leased the car. We have never leased a car before. Brandon made it painless. Everyone was brilliant, from Brandon to Financial manager, to the Service Department. Would recommend them, BIGTIME! More
by cook1097
Other Employees Tagged: Heather Lampros, Brandon Busker, Rob Robb, Brad Leverton, Wayne McCarthy , Danny Busch, Caitlyn Flanagan, Mike Haffele, Kyle Sieffert, Aaron Krogull and EVERYONE I missed
November 02, 2018
Outstanding performance My experience was fantastic. Found the vehicle I wanted and made the process fantastic experience. I would recommend this dealership to anyone that w My experience was fantastic. Found the vehicle I wanted and made the process fantastic experience. I would recommend this dealership to anyone that wants to buy a car. More
by lcrow010
Other Employees Tagged: Brad Leverton , Danny Busch, Ben Marten
October 30, 2018
Goosd people to deal with. They know their jobs. I have delt with Bocker before and have always been very satisfied. They always have what I have been looking or they will find what I want. I have delt with Bocker before and have always been very satisfied. They always have what I have been looking or they will find what I want. More
by john.goldhagen
Other Employees Tagged: Delbert Bunker, Brandon Busker, Gary Shorter, Rob Robb, Brad Leverton, Wayne McCarthy , Caitlyn Flanagan, Mike Haffele, Chuck Hays
October 30, 2018
Excellent Service and Sales!!! They are an amazing group of people. I would recommend Bocker Auto to anyone in need of servicing a car, or purchasing a car. The loaner car was a dre They are an amazing group of people. I would recommend Bocker Auto to anyone in need of servicing a car, or purchasing a car. The loaner car was a dream! We found Everyone so kind and helpful, especially Wayne in the Service Center and Brandon in Sales. Straight to the point and no bull. Love it! More
by cook1097
Other Employees Tagged: Delbert Bunker, Brandon Busker, Brad Leverton, Wayne McCarthy, Gretchen Cross , Caitlyn Flanagan, Melissa Meinders, Kyle Sieffert, Rich Wallace
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