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April Fyock
132 Reviews
I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!
Read moreDealership Experience
9 yrs, 11 mos
Industry Experience
14 yrs, 3 mos
Specialties & Trainings
Service Advisor
132 Reviews
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132 Reviews of April Fyock
November 26, 2021
Just bought second car from Brandon Busker. The process has been smooth and easy each time. The service guys have been great. Overall the dealer offers personal service and attention. has been smooth and easy each time. The service guys have been great. Overall the dealer offers personal service and attention. More
by Gary
Other Employees Tagged: Brandon Busker, Brad Leverton, Wayne McCarthy
February 18, 2021
I have been dealing with Bocker Auto Group for over 40 years, most recently to buy a '21 Blazer. Have always been treated fairly and pleasantly by all depts.; sales, service, body and quick lube. years, most recently to buy a '21 Blazer. Have always been treated fairly and pleasantly by all depts.; sales, service, body and quick lube. More
by rpd
Other Employees Tagged: Brad Leverton, Wayne McCarthy, Austin Bowser
January 18, 2021
Bought new GMC Denali, everything went as expected, like the truck, Dealership made the exchange pleasant people to deal with. Everything was explained to me In full, good people the truck, Dealership made the exchange pleasant people to deal with. Everything was explained to me In full, good people More
by Dave McCartney
Other Employees Tagged: Brandon Busker, Brad Leverton
October 19, 2020
Jason Bardell makes the buying process Quick and easy. He makes sure that you know everything you need to know about your new vehicle and works hard to get you the best price. Would and will definitely buy f makes sure that you know everything you need to know about your new vehicle and works hard to get you the best price. Would and will definitely buy from Jason again. More
by Swcg3445
Other Employees Tagged: Delbert Bunker, Brad Leverton , Danny Busch, Mike Haffele, Jason Bardell
January 28, 2019
Integrity is everything! My number 1 issue with any car dealer is lack of communication but that was not the case with Bocker! April from their service department did a well a My number 1 issue with any car dealer is lack of communication but that was not the case with Bocker! April from their service department did a well above average job at communicating with me as to what was diagnosed, when the parts were available, and how soon they would have the work done - then they actually had it done before their promise. This was rare for me - I historically avoid dealers because they're difficult to deal with but after my experience with Bocker, they will get every bit of my business!! I should also note that there was an issue with my first repair - it broke down on me the day after I picked it up. But when I contacted Bocker, they had a tow truck sent out right away and they got my truck in the same day to repair it. Then they owned up to it being an issue they should have seen the first time and took care of it at no charge. Integrity means everything and they proved to me that they have it! More
by Keithavm
Verified CustomerJanuary 25, 2019
Very personable I am still having an issue with my cruise control but will contact them again to try snd get it fixed again. This has been happening since I got the c I am still having an issue with my cruise control but will contact them again to try snd get it fixed again. This has been happening since I got the car More
by limbtruck
January 14, 2019
Check Engine light My check engine light was on. They were quick to diagnose the problem & get it fixed in a timely fashion. Had an oil change at the same time. April ev My check engine light was on. They were quick to diagnose the problem & get it fixed in a timely fashion. Had an oil change at the same time. April even wiped my windshield inside! Great service! More
by rodnan
Other Employees Tagged: Rob Robb , Dennis Rackow came out to check on me also. We purchased tires & rims from him awhile back.
January 14, 2019
Best Oil Change in town!!! Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't ma Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't matter who you are. More
by colleen.groves
Other Employees Tagged: Heather Lampros, Delbert Bunker, Dean Obert, Rob Robb, Brad Leverton, Wayne McCarthy, Gretchen Cross , Mike Haffele, Chuck Hays
January 12, 2019
Sales The sales man I had, Austin, was super. He explained and showed me how to operate my new Traverse. He kept in touch with me after the sale to make sur The sales man I had, Austin, was super. He explained and showed me how to operate my new Traverse. He kept in touch with me after the sale to make sure I was mastering the car. Love my Traverse. More
by tmw49
Other Employees Tagged: Brad Leverton, Austin Bowser , Mike Haffele
November 27, 2018
Tire replacement I had an issue with a piece of metal puncturing the tire and causing a flat. Due to the size of the puncture, I knew that it would not be able to be I had an issue with a piece of metal puncturing the tire and causing a flat. Due to the size of the puncture, I knew that it would not be able to be patched. I called and inquired about a replacement tire with April who confirmed that they had a replacement in stock. I stopped in that night at 6 pm to have the tire replaced and was out the door in about 45 minutes. Exceptional service from all involved. Much Appreciated! More
by TParkin550
Other Employees Tagged: Brad Leverton
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