April Fyock
April Fyock at Bocker Auto Group

April Fyock | Page 10

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
5.0
118 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

9 yrs, 6 mos

Industry Experience

13 yrs, 10 mos

Specialties & Trainings

Service Advisor

5.0

118 Reviews

Write a Review

118 Reviews of April Fyock

October 30, 2018

Dealership Rating
Employee Rating

Goosd people to deal with. They know their jobs. I have delt with Bocker before and have always been very satisfied. They always have what I have been looking or they will find what I want. More

by john.goldhagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Brandon Busker, Gary Shorter, Rob Robb, Brad Leverton, Wayne McCarthy , Caitlyn Flanagan, Mike Haffele, Chuck Hays

Nov 03, 2018

Bocker Auto Group responded

We appreciate your input, John. Glad to hear that you are consistently pleased and satisfied with the service we offer here at Bocker Chevrolet Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Best, -Bocker Chevrolet Buick GMC Team

October 30, 2018

Dealership Rating
Employee Rating

Excellent Service and Sales!!! They are an amazing group of people. I would recommend Bocker Auto to anyone in need of servicing a car, or purchasing a car. The loaner car was a dre More

by cook1097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Brandon Busker, Brad Leverton, Wayne McCarthy, Gretchen Cross , Caitlyn Flanagan, Melissa Meinders, Kyle Sieffert, Rich Wallace

Nov 03, 2018

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We are pleased to hear that you were satisfied with the loaner car we provided and the helpful service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, -Bocker Chevrolet Buick GMC Team

October 26, 2018

Dealership Rating
Employee Rating

Needed to have headlight and side light replaced. I just took our car in to have the headlight replaced but they complete checked the vehicle over to see if anything else was needed. Also, when I got More

by rccorn15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Wayne McCarthy

Nov 03, 2018

Bocker Auto Group responded

Thank you for your great feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, -Bocker Chevrolet Buick GMC Team

October 25, 2018

Dealership Rating
Employee Rating

Great People and Better Service Great people and even better service . The people at Bockers are refreshing with their prompt and professional manner . It has always been a great exp More

by higgi808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Shorter, Brad Leverton, Wayne McCarthy , Delbert Bunker Sr.

Nov 03, 2018

Bocker Auto Group responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best, -Bocker Chevrolet Buick GMC Team

October 23, 2018

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Employee Rating

Getting a new car Everyone at the dealership was very nice and helpful. They were also very fast and the place was clean. It seemed as if everyone was smiling and havin More

by atompkins1297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Haffele, Leon Mealing

Oct 23, 2018

Bocker Auto Group responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. -Bocker Chevrolet Buick GMC Team

October 23, 2018

Dealership Rating
Employee Rating

Great to work with I was leaving for a weekend trip and unfortunately waited till the last minute to get my oil changed and tires rotated. April was great and got me in More

by lotz05
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rich Wallace

Oct 23, 2018

Bocker Auto Group responded

Thank you so much, Lotz05! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. -Bocker Chevrolet Buick GMC Team

October 02, 2018

Dealership Rating
Employee Rating

RESPECT I was treated with respect and genuine interest when speaking to me. As a woman, this interaction is a deal maker or a deal breaker. More

by jbraker3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Bowser , Danny Busch

Oct 04, 2018

Bocker Auto Group responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! -Bocker Chevrolet Buick GMC Team

September 28, 2018

Dealership Rating
Employee Rating

Service They seem to know what they are doing as they fix my problem, someone ready to give me a ride to another destination and always bring my car right to More

by auntjane62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton

Oct 04, 2018

Bocker Auto Group responded

Jane, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. -Bocker Chevrolet Buick GMC Team

August 27, 2018

Dealership Rating
Employee Rating

Bocker was able to put in a new battery, change the oil. I had a dead battery and called AAA to provide a jump. I immediately called Bocker when my SUV was running. Remind you, I didn't have an appointment More

by ginnymeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton

Aug 30, 2018

Bocker Auto Group responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Bocker Chevrolet Buick GMC Team

August 10, 2018

Dealership Rating
Employee Rating

Dedicated to customer satisfaction All of the people at Bocker Auto are friendly curtious and knowledgeable. We have all of maintenance and repairs done here because we know that they w More

by rheitz51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Wayne McCarthy , Danny Busch, Ben Marten

Aug 16, 2018

Bocker Auto Group responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. -Bocker Chevrolet Buick GMC Team

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