Arella Berger | Page 4

Arella Berger is terrific! !! First of all, she is "customer-centric" as she made me feel comfortable with the experience of purchasing my first EV. I didn't sense that being !! First of all, she is "customer-centric" as she made me feel comfortable with the experience of purchasing my first EV. I didn't sense that being with her was about the "sale" as much as it was about "my learning experience and comfort level" while we engaged in the process of her teaching me and allowing me to understand the benefits of purchasing an EV. She patiently and thoroughly walked me through the experience both in the showroom and during the "test drive." Putting all of this very simply, "You can relax when being with Arella as it is easy to like her and trust her." Thank you!!! Additionally, "Thank you to Brian Fader for suggesting that I get an EV, to Mike Herron for making the numbers work to my satisfaction, and to Larry Cash for his knowledge and wisdom during the financial process. The Annapolis Mercedes family has to be your "go to" place for purchasing or leasing your next vehicle....and ask for Arella! More

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Arella Berger and the management team of Mercedes-Benz Annapolis did a fantastic and professional job. I am very pleased with the result and my purchase of my 2023 GLC 300 Coupe. Many thanks! Annapolis did a fantastic and professional job. I am very pleased with the result and my purchase of my 2023 GLC 300 Coupe. Many thanks! More

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Professional. Excellent. Experienced sales and leasing consultants who understand the brand and products. Great service. Excellent. Experienced sales and leasing consultants who understand the brand and products. Great service. More

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Arella was a pleasure to work with! There was no pressure while we shopped, which made it a better experience when buying a vehicle. The rest is f the staff was great too! There was no pressure while we shopped, which made it a better experience when buying a vehicle. The rest is f the staff was great too! More

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Arella responded quickly to my inquiry and was very informative. It was a very smooth and pleasant transaction. I love the new E class. All the people at the Annapolis dealership were very inviting and informative. It was a very smooth and pleasant transaction. I love the new E class. All the people at the Annapolis dealership were very inviting and interactive. Nice group. More

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Arella was professional and a pleasure to work with. We are extremely happy with our experience at Mercedes-Benz of Annapolis and will definitely be purchasing from her in the future. Highly recommend! We are extremely happy with our experience at Mercedes-Benz of Annapolis and will definitely be purchasing from her in the future. Highly recommend! More

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Arella was very professional and informative about Mercedes vehicles. I was very please and grateful that she was my saleswoman at Annapolis Mercedes. Mercedes vehicles. I was very please and grateful that she was my saleswoman at Annapolis Mercedes. More

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Arella went above and beyond to locate, secure and deliver the exact car we wanted in an expedited manner. She was professional, communicative and efficient. We greatly appreciate her extraordinary deliver the exact car we wanted in an expedited manner. She was professional, communicative and efficient. We greatly appreciate her extraordinary efforts and will refer her and the dealership to family, friends and business partners. Big thank you! More

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What a wonderful experience! On Christmas Eve I successfully traded in a leased vehicle that I wanted to get rid of before my lease ended (over one year left) and drove away as a On Christmas Eve I successfully traded in a leased vehicle that I wanted to get rid of before my lease ended (over one year left) and drove away as a very happy customer with a certified pre-owned vehicle - all within a 3 to 4 hour window, including a test drive. They made the process seamless, from finding my buy out price to making me an offer to identifying the perfect replacement vehicle for my family’s needs. I highly recommend! More

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Arella was beyond helpful and communicated well throughout the whole proces, I will definitely refer my friends and family to her! throughout the whole proces, I will definitely refer my friends and family to her! More

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