Ariel Gonzales
Ariel Gonzales at Schumacher Buick GMC of West Palm Beach
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Ariel Gonzales

Sales Manager

Schumacher Buick GMC of West Palm Beach

3031 Okeechobee Blvd
West Palm Beach, FL 33409

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4.1
12 Reviews
4.1

12 Reviews

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12 Reviews of Ariel Gonzales

April 13, 2024

Dealership Rating
Employee Rating

I have been a longtime customer because their customer service is exceptional.Richard Sander treats me like family and his honesty is priceless. More

by Woodyg42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Schumacher Buick GMC of West Palm Beach responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Rick was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

April 04, 2024

Dealership Rating
Employee Rating

Rick Sander was great. He was nice and courteous. He made sure that I got the car that I wanted. Thank you Rick for a wonderful experience. More

by Jayjack8896
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rick Sander

Apr 10, 2024

Schumacher Buick GMC of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

October 31, 2023

Dealership Rating
Employee Rating

Caught them scamming they are very crooked and will not call back when they are in the wrong More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sal Delgreco, TREY JACQUES

Nov 02, 2023

Schumacher Buick GMC of West Palm Beach responded

Greg, thank you for sharing your experience at the dealership, we are sorry to hear that our standard was not met during your interaction with us.

Nov 02, 2023

Greg responded

When i spend money i want to be treated professional and the company should be professional there is no need to scam and be dishonest this is a huge commitment for people, then to top it off i ordered brown leather dropped my truck off, came back never received a phone call, and 1 seat was partially finished with black leather, then said dealership ordered wrong kit, in the meantime i hired a professional driver to to deliver truck and bring it back to me, never received a call from manager even still. Management is really bad horrible to know you wont be taken care of after purchase My truck was 75,000 dollars

September 05, 2023

Dealership Rating
Employee Rating

We had an amazing experience with Schumacher West Palm Beach as well as with my sales representative Gary Sanchez. It was a very pleasant experience. I highly recommend anyone looking for a used vehicle t More

by russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 07, 2023

Schumacher Buick GMC of West Palm Beach responded

Hello Russell, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

September 05, 2023

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff. They have a good crew and they know their inventory More

by Marcel331
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Caban

Sep 07, 2023

Schumacher Buick GMC of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again soon.

June 22, 2023

Dealership Rating
Employee Rating

GEEATEST EXPERIENCE EVER. ALSO TOOK CARE OF MY NIECE WITH A PURCHASE. JOE COLLELO THANK YOU More

by Dmdale
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Collelo

Jun 28, 2023

Schumacher Buick GMC of West Palm Beach responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you. It's great to know that Joe was so helpful! Enjoy your new vehicle! Please let us know if you should require anything additionally.

April 27, 2023

Dealership Rating
Employee Rating

Justin Teolis went above and beyond, to make sure I was comfortable turning over my 2019 F150, and upgrading to my new 2022 Canyon. Could not be happier with my new truck. Justin Teolis, really made the More

by Rocco Annese
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Teolis

May 02, 2023

Schumacher Buick GMC of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

April 18, 2023

Dealership Rating
Employee Rating

I had a horrific experience with this dealer buying a 2022 GMC AT4. Within 600 miles the truck had check engine light come on. They told me "The tank was full of gas". I let this marinate for about More

by Neveragainchevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 19, 2023

Schumacher Buick GMC of West Palm Beach responded

Thank you for sharing your experience at the Buick GMC of West Palm Beach, we are sorry to hear that our standard was not met during your interaction with us.

September 25, 2022

Dealership Rating
Employee Rating

We just bought our first GMC car through Schumacher Buick GMC of West Palm Beach and our experience was the best!! Our sales rep Richard was great to work with, was very responsive, and went above and beyon More

by Liannellerena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Schumacher Buick GMC of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

June 18, 2021

Dealership Rating
Employee Rating

The worst man I've ever dealt with in this industry. He just kept pushing the vehicles on me. It seemed like all he cared about was making a sale. More

by Disappointed2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2021

Schumacher Buick GMC of West Palm Beach responded

I apologize for you experience at West Palm Beach Buick GMC. We are known for taking ownership and caring deeply about our customers. We can’t fix the past, but you have my personal commitment to improving the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. Customer Experience Manager

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