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Arlen Bird
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613 Reviews
613 Reviews
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614 Reviews of Arlen Bird
April 10, 2020
Excellent service department, always curtious and thorough. Compared to other dealerships I've dealt with they are by far the best. Arlen and Doug do a great job. thorough. Compared to other dealerships I've dealt with they are by far the best. Arlen and Doug do a great job. More
by Mark Watson
Verified CustomerOther Employees Tagged: Doug Casane, Laurie Garber
Helpful 
April 10, 2020
Worked with Arlen Bird. He was professional, courteous, and accommodating to my concerns. Waiting area was clean & actually cleaned while I was there. Good experience. and accommodating to my concerns. Waiting area was clean & actually cleaned while I was there. Good experience. More
by JFRAN111
April 09, 2020
Unbeatable service with knowledgeable, caring staff! Every time my vehicle needs something, Doug Casane goes above and beyond, making 100% sure that not only my car is safe, but I am too. Every time my vehicle needs something, Doug Casane goes above and beyond, making 100% sure that not only my car is safe, but I am too. More
by r_fenstermacher
Other Employees Tagged: Todd Kroh, Paul Dedionisio , Doug Casane, Laurie Garber
April 03, 2020
Staff was very professional and personable. Service was completed and I was given a rental car while the work was done. I felt informed of the progress. completed and I was given a rental car while the work was done. I felt informed of the progress. More
by Sa.hawley
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
April 03, 2020
My vehicle was starting to over heat on the weekend so I called on Monday morning and John said I could bring it out but was not sure that they could fix it that same day. He was able to work me in between called on Monday morning and John said I could bring it out but was not sure that they could fix it that same day. He was able to work me in between other appointments and put me in a loaner. I was not expecting it to be done for at least a day. I got a call that same afternoon saying it was done. I would like to thank your service department for all they did for me when I did not have an appointment. They always do great work. More
by f2296
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
April 02, 2020
Top notch service department I’ve never been let down by the service department at Ferrando. It’s one thing to find a nice deal on a vehicle. But it’s more important to know you c I’ve never been let down by the service department at Ferrando. It’s one thing to find a nice deal on a vehicle. But it’s more important to know you can depend on them for service. More
by Linjber
Other Employees Tagged: Edward Cooley , Doug Casane, Ashley in the "payment" office
April 01, 2020
Fixed the issue in a short time and had us back on the road. The service department is top notch. I would recommend them to everyone!! road. The service department is top notch. I would recommend them to everyone!! More
by Jacobs60
Other Employees Tagged: John Barney
April 01, 2020
From the day I stepped into this dealership I felt as though they were concerned about my vehicle more so concerned about me, I will never go to another shop for automotive needs. , from purchase to serv though they were concerned about my vehicle more so concerned about me, I will never go to another shop for automotive needs. , from purchase to service best there is Ford should be proud to such dedicated employees. More
by Marko
Other Employees Tagged: Steven McInchak, John Barney , Gregory Brown, Doug Casane, Laurie Garber
March 31, 2020
As usual, they did an excellent job. Had me in and out in less than an hour. I was totally surprised that they were even open during this crisis. I appreciate what they did. less than an hour. I was totally surprised that they were even open during this crisis. I appreciate what they did. More
by bernie.mackowski
Other Employees Tagged: John Barney , Doug Casane
March 25, 2020
Didn’t buy my brand new Ford truck there because they Didn’t buy my brand new Ford truck there because they didn’t get back to be in person when I visited several times. To be fair Champion Ford was als Didn’t buy my brand new Ford truck there because they didn’t get back to be in person when I visited several times. To be fair Champion Ford was also not a pleasant buying experience where I didn’t buy my Ford. I have to take the Ford somewhere for service and I rather deal with Bob Ferando who did a good job than Champion Ford More
by pete.burns3
Other Employees Tagged: Doug Casane, Laurie Garber
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