Armin Hidic | Page 4

I had a terrific buying experience! Grayson was very helpful and responsive, she made the sale smooth and effortless. I definitely recommend! Grayson was very helpful and responsive, she made the sale smooth and effortless. I definitely recommend! More

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Dave is very knowledgeable about BMW vehicles & always willing to answer questions or guide us to the best car for our needs. We have purchased or leased a few vehicles with him over the years & he never willing to answer questions or guide us to the best car for our needs. We have purchased or leased a few vehicles with him over the years & he never pushes us to do anything. He just shares the facts & answers questions in the process. Highly recommend him to anyone looking for the right person to help them get into the right car! More

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Fantastic experience-- smooth from start to finish. Sai was great to worth with. Can't say enough good things about this dealership! Sai was great to worth with. Can't say enough good things about this dealership! More

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Great buying experience with BMW West St Louis. Adel was knowledgeable and had great communication. He helped me make the best choice in my new BMW. Adel was knowledgeable and had great communication. He helped me make the best choice in my new BMW. More

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A great experience! Jada was fantastic!!!! Definitely would recommend to friends! Very patient and caring! Super rating-plus 10. !!!!!! Jada was fantastic!!!! Definitely would recommend to friends! Very patient and caring! Super rating-plus 10. !!!!!! More

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I recently purchased a 2020 BMW X1 with the help of Adel Babalija, and I couldn't be happier with my experience! From the moment came in, he was friendly and professional. He took the time to understand my Babalija, and I couldn't be happier with my experience! From the moment came in, he was friendly and professional. He took the time to understand my needs and preferences, guiding me through the various options without any pressure. He provided thorough details about the BMW X1's features, performance, ensuring I felt informed and confident in my decision. He made the entire process seamless, from start to finish. I truly appreciated the transparency and honesty he demonstrated throughout. If you’re looking for a quality vehicle and an exceptional buying experience, I highly recommend Adel Babalija. Thank you for making my car buying journey so easy and seamless! More

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Jada was so easy to work with and made the process enjoyable from start to finish! We are so happy with our purchase and sincerely appreciate all of help that Jada provided. Thank you! Dave & Teresa enjoyable from start to finish! We are so happy with our purchase and sincerely appreciate all of help that Jada provided. Thank you! Dave & Teresa More

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Grayson was so friendly and patient. We viewed and test drove so many cars and she was all for it, helping me find and build my perfect car! She made my first BMW experience memorable! We viewed and test drove so many cars and she was all for it, helping me find and build my perfect car! She made my first BMW experience memorable! More

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Had a very good experience with Wendy Osterman and BMW of West St. Louis. Made an inquiry online, got a call to schedule a test drive. Liked the car so asked for an offer. They were very competitive on price West St. Louis. Made an inquiry online, got a call to schedule a test drive. Liked the car so asked for an offer. They were very competitive on price. Great communication throughout without being overbearing. Wendy was super responsive and had a warm personality. Buying a car can be an unpleasant experience, and working with some dealers can leave a bad taste in your mouth. Definitely not the case for me with this transaction. I feel comfortable recommending that you consider BMW of West St. Louis if you're in the market, and Wendy is an excellent client rep. More

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For years my wife and I have been looking to purchase a BMW X7 at a local dealership less than 5 miles from my house. We stopped in several times over the years but were pretty much ignored y them and the BMW X7 at a local dealership less than 5 miles from my house. We stopped in several times over the years but were pretty much ignored y them and they never called us once. We decide to contact the 3 BMW dealerships in St. Louis which is about 50 miles away. Only Suntrup West St. Louis BMW called us back. We saw a 2023 X7 on their website we wanted. Unfortunately it had a deposit from another buyer. but they would search for us. Just 2 days later Mitchell Cain called me and asked if I would be interested in a 2025 if the price was right? My wife and I decided to give West St. Louis BMW a chance to gain our business. As I walked into the dealership I was greeted with friendly faces and a professional attitude from everyone and I could tell this was a dealership that put customer service first. I was introduced to Mitchell and instead of a hard sell he asked me about myself and my family. Only after learning about me did he start asking me what was important to my wife and I when it came to choosing the vehicle. I felt zero pressure. Just a salesman who had my interests first and wanted to make sure we got what we wanted. My wife and I knew the exterior and interior colors but that was about it. When it came to choosing the options Mitchell walked me through each BMW package and what each feature did. Never once did Mitchell pressure me to select a specific package. He instinctively knew what features would suit my families lifestyle and steered us away from features that we didn’t need. While I was at the dealership the owner happened to be there and he came over to introduce himself (Craig Suntrup) and even took a photo with me. How many dealership owners take the time to greet a customer like that and take photos? Over the next few weeks I pestered Mitchell to no end with my phone calls and texts. Yes I said texts. Mitchell had given me his cell and told me to reach out anytime I had a question. I flip flopped so many times on which white paint color to select. Alpine or Mineral? Mitchell let me stand there and stare and compare both colors until I made a choice. To be honest Im still flip flopping over which white. Mitchell was always patient with me. Once my wife and I had decided on all the specifics, Mitchell started searching for our new car. Unfortunately the exact model we wanted was no where to be found in the local area or even 500 miles away. Now most salesmen would have pushed me to upgrade to another expensive add on just to sell a car on the lot. That’s not what happened. Mitchell and Suntrup wanted to ensure we got exactly the X7 we wanted. They said I should place an order from the factory. So that’s what we did, and then the excruciatingly long wait began. Actually it was only 4 weeks but it felt like forever because my wife and I were so excited. Our X7 arrived and we went in to do the paperwork. I was prepared for the hard sell on warranties and after market items. Mitchell and Suntrup do not do business that way. My wife and I went to see the business manager (Armin Hidic) and he wanted to get to know us first before doing any paperwork. He allowed my wife and I to decide what was best for us. Armin gave us plenty of time to go over every detail. Trust me when I say I asked at least 50 questions. The financing went smooth as silk. Big shout out to Armin. Just today I called the dealership with some questions and rather than rush me off the phone Armin spent time with me to make sure I was completely satisfied and that all my questions were answered. Even though there is a BMW dealership within 5 miles of my home I plan on taking my new car to Suntrup for all our servicing needs. I plan on telling all my friends about my wonderful experience and to make sure they ask for Mitchell Cain. Heck my wife and I might just decide to purchase another BMW :-) More

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