Arnaldo Perez
Arnaldo Perez at Big Star Hyundai

Arnaldo Perez | Page 2

General Sales Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.1
67 Reviews
4.1

67 Reviews

Write a Review

67 Reviews of Arnaldo Perez

December 20, 2024

Dealership Rating
Employee Rating

Daniel Q goes over and far for his customer and has excellent customer service I would recommend him!!! More

by adaray.forrest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzDQ zzQuintanilla

Dec 23, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 07, 2024

Dealership Rating
Employee Rating

They were outstanding I got a car with nothing down and a easy financing on a used car I would recommend this dealer if you are looking for a used vehicle with low miles and easy financing on. More

by PAULA66RAM
Recommend Dealer
Yes

Other Employees Tagged: Nick Hernandez

Dec 09, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

Dec 09, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 03, 2024

Dealership Rating
Employee Rating

Don't trust them. They will twist their words and not honor the deal agreed! More

by naheen_a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alex Jones

Dec 04, 2024

Big Star Hyundai responded

Thank you for your review. We're sorry to hear about your experience. We take customer satisfaction very seriously and want to make things right. Please feel free to contact me directly at crussell@bigstarhyundai.com. Chris Russell, General Sales Manager.

Dec 09, 2024

naheen_a responded

Question is, will I now be your repeat customer. Most probably not. I had been referring everyone to you and had purchased 3 cars so far. This will probably be my last now.

December 03, 2024

Dealership Rating
Employee Rating

TERRIBLE! LIARS AND SCAMMERS! I DO NOT RECOMEND THIS DEALERSHIP TO ANYONE! WORST EXPERIENCE EVER! More

by KEILISUMMER1
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Luis Delcid, Arin Robeson , Marcos Rodriguez

Dec 06, 2024

Big Star Hyundai responded

Thank you for your your business and for taking our call. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concerns have been shared with the appropriate teams as part of our commitment to continuous improvement.

November 20, 2024

Dealership Rating
Employee Rating

I would caution anyone who comes here to reconsider, especially if they are looking for a place to do repeat business with, as opposed to a one-off sale, as no accommodations will be made. Starting w More

by SS-2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Juan Vasquez, Isiah Mosely , Nicholas Ram

Nov 21, 2024

Big Star Hyundai responded

Thank you for your review. We're sorry to hear about your experience. We take customer satisfaction very seriously and want to make things right. Please feel free to contact me directly at crussell@bigstarhyundai.com. Chris Russell, General Sales Manager.

November 11, 2024

Dealership Rating
Employee Rating

A pleasant experience. I went alone and didn't feel like I needed a whole team. DQ was awesome. I was one of the last people to leave that night and it was after hours. I More

by Tyler.crayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzDQ zzQuintanilla

Nov 11, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 06, 2024

Dealership Rating
Employee Rating

Coffee machine was not working both days I was there. Very disappointed. Prices too high! More

by crispyears72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzNatalie zzDiosdado, zzBilly zzWilliams

Nov 06, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

October 27, 2024

Dealership Rating
Employee Rating

Great professional service and patience. I really appreciate Ms Rose Rodriguez for working with me More

by odessa1959stanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rose Rodriguez

Oct 28, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 27, 2024

Dealership Rating
Employee Rating

The finance department takes to long to get you to just sign some papers one guy took over 1 hour and half to get people out. We have to wait 2 hours just to sign papers which is ridiculous. More

by daniel.davis713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: zzDQ zzQuintanilla

Oct 29, 2024

Big Star Hyundai responded

Thank you for your review and your business. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

October 24, 2024

Dealership Rating
Employee Rating

They gave me a real good price, very friendly and kindly and will work with you and try to get you a vehicle for the lowest price as they can. More

by barrideaux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson, Alex Jones

Oct 25, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

2
...