Arnaldo Perez | Page 2
General Sales Manager
Big Star Hyundai
17990 Gulf Freeway
Friendswood, TX 77546
67 Reviews
Write a Review67 Reviews of Arnaldo Perez
December 07, 2024
They were outstanding I got a car with nothing down and a easy financing on a used car I would recommend this dealer if you are looking for a used vehicle with low miles and easy financing on. easy financing on a used car I would recommend this dealer if you are looking for a used vehicle with low miles and easy financing on. More
Other Employees Tagged: Nick Hernandez
December 03, 2024
Don't trust them. They will twist their words and not honor the deal agreed! They will twist their words and not honor the deal agreed! More
Other Employees Tagged: Alex Jones
December 03, 2024
TERRIBLE! LIARS AND SCAMMERS! I DO NOT RECOMEND THIS DEALERSHIP TO ANYONE! WORST EXPERIENCE EVER! LIARS AND SCAMMERS! I DO NOT RECOMEND THIS DEALERSHIP TO ANYONE! WORST EXPERIENCE EVER! More
Other Employees Tagged: Luis Delcid, Arin Robeson , Marcos Rodriguez
November 20, 2024
I would caution anyone who comes here to reconsider, especially if they are looking for a place to do repeat business with, as opposed to a one-off sale, as no accommodations will be made. Starting w especially if they are looking for a place to do repeat business with, as opposed to a one-off sale, as no accommodations will be made. Starting with the positives, the office itself is clean and well maintained. In addition, the service center is knowledgeable, efficient, considerate and ready to assist. The sales department and management is where this review gets dropped. The wait times are excessively long to speak with a sales representative and the customer service experience is severely lacking. I would not recommend this dealership and once my lease is up I will not be coming back. Further, on top of the lackluster customer experience the professionalism is also lacking. They do not properly prepare their leased vehicles before sending you home in them. I leased a Demo car, which they continuously referred to as "new" which on a technicality is true since it hasn't previously been papered but has clearly been driven, evidenced by its extensive mileage and marks all over the vehicle. This was fine, as I was aware of this regardless of the language they attempted to use. On top of that, when sending the car home they did not put in any wiper fluid nor did they properly detail the inside of the vehicle. In addition, they told me that I could come back the next business day to have the car refurbished to remove the markings and yet when I did come back was then told I needed an appointment, only to then be further told the car would likely need to go to a full shop for several days. All in all, the whole experience felt like one misleading statement after another. I have purchased several vehicles in my life but this was the first time I finally understood why car salesmen have a bad reputation. More
Other Employees Tagged: Juan Vasquez, Isiah Mosely , Nicholas Ram
November 11, 2024
A pleasant experience. I went alone and didn't feel like I needed a whole team. DQ was awesome. I was one of the last people to leave that night and it was after hours. I I went alone and didn't feel like I needed a whole team. DQ was awesome. I was one of the last people to leave that night and it was after hours. I didn't feel like I was burdening them. More
Other Employees Tagged: zzDQ zzQuintanilla
November 06, 2024
Coffee machine was not working both days I was there. Very disappointed. Prices too high! Very disappointed. Prices too high! More
Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzNatalie zzDiosdado, zzBilly zzWilliams
October 27, 2024
The finance department takes to long to get you to just sign some papers one guy took over 1 hour and half to get people out. We have to wait 2 hours just to sign papers which is ridiculous. sign some papers one guy took over 1 hour and half to get people out. We have to wait 2 hours just to sign papers which is ridiculous. More
Other Employees Tagged: zzDQ zzQuintanilla
October 24, 2024
They gave me a real good price, very friendly and kindly and will work with you and try to get you a vehicle for the lowest price as they can. and will work with you and try to get you a vehicle for the lowest price as they can. More
Other Employees Tagged: Arin Robeson, Alex Jones

