Arnita Wilson | Page 2

Really cool to work with. She worked within my budget and sold me a great car. She worked within my budget and sold me a great car. More

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This is my 5th Mercedes purchase AND my best total experience to date! I recently purchased a Mercedes GLC SUV from Mercedes-Benz of Annapolis, and I have to say that my experience was nothing short o experience to date! I recently purchased a Mercedes GLC SUV from Mercedes-Benz of Annapolis, and I have to say that my experience was nothing short of outstanding—thanks to my amazing salesperson, Arnita. From the moment I walked into the dealership, I felt welcomed and valued, and Arnitta made the entire process smooth, enjoyable, and stress-free. Arnita is incredibly knowledgeable about the Mercedes-Benz lineup and took the time to listen to my preferences and needs. She patiently walked me through the different models, explaining the features, options, and benefits of each one in detail, helping me find the perfect fit for my lifestyle. I never felt rushed or pressured, which made the whole decision-making process much easier and more enjoyable. What really stood out was Arnita’s dedication to making sure I got the best deal possible. She was transparent about pricing and worked with me to find a financing option that fit my budget. She also went above and beyond to ensure that I understood all the technology and features in my new SUV, even offering to set up a follow-up call to answer any questions after I drove off the lot. The entire team at Mercedes-Benz of Annapolis was friendly and professional (thank you, Casey :-), but Arnita truly made the difference. Her warm and attentive approach and her deep knowledge of the vehicles made me feel confident and excited about my purchase. If you're in the market for a Mercedes-Benz, I highly recommend working with Arnita. She’s a true professional who will take excellent care of you from start to finish. Thank you, Arnitta, for making my car-buying experience so memorable—I absolutely love my new SUV! Cheers to Mercedes-Benz of Annapolis! You guys rock! More

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Arnita was very helpful with my GLE search. She is very knowledgeable not only with the vehicles but the technology of the new cars as they are much different than my previous 2018 GLE. She als She is very knowledgeable not only with the vehicles but the technology of the new cars as they are much different than my previous 2018 GLE. She also acted as a concierge assisting in the set up of the various facets of the new car. We will definitely keep in touch with Arnita for our next Mercedes. Thanks Arnita! More

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Quickly responsive and easy to work with. Was able to get a car transferred from another dealer within days and gave a us a great offer on our trade in. Was able to get a car transferred from another dealer within days and gave a us a great offer on our trade in. More

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My experience was very pleasant from the moment I arrived. The receptionist Kim greeted me by name upon my arrival. She made me feel appreciated as a customer, was extremely personable, friendly, eff arrived. The receptionist Kim greeted me by name upon my arrival. She made me feel appreciated as a customer, was extremely personable, friendly, efficient, I could go on and on. Kim offered me refreshments, held a pleasant conversation with me and from that moment, I knew that I was in for a positive experience at Mercedes-Benz of Annapolis. Arella, my sales consultant came in on her day off to handle my transaction. I was already sold on the vehicle, so there was very little effort required to get me to sign on the bottom line. I informed her that I already had financing in place, but Arella mentioned that Allen would have access to several other options and that MBOA would love to handle my financing needs as well. Allen came and introduced himself and from the moment we spoke, I felt like I had a friend for life. Allen was a joy from the very start. His demeanor was completely out of character for a finance guy, most are cold and stiff, not Allen, he made me feel welcomed and valued instantly. Allen asked me a few questions, and said he’d get right back to me. I was not prepared for what happened next. Allen congratulated me on my credit score and said, “have I got a surprise for you”…. I was offered 2.99 % financing, over 60 months. I almost cried… The financing through one of my other financial intuitions was 4.99 %, but it was based on 36 months. My note would have been almost four hundred dollars more per month and I would have also paid more in finance charges, for a shorter repayment term. I could not have imagined a better agreement. To top it all off, when I returned to pick up the vehicle, Asher gifted me dinner for my daughter and I at a nice restaurant in Annapolis. Allen, Asher and I had been smack talking about football, relationships, etc., and it felt like I was just shooting the breeze with friends that I had know for years. Sorry to be so long winded, but the level of service I received at Mercedes-Benz of Annapolis, was incredible and well deserving of praise and acknowledgement. I am extremely pleased with the overall experience at MBOA. They have a great operation throughout the entire dealership. I can’t praise MBOA enough. Overall, it was the absolute best customer service I have experienced, in a very long time. Keep up the great work, it is very refreshing to experience in this day and age and unfortunately not the norm in today’s society. Another satisfied customer… Lloyd L. Celistan More

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Arnita was such a pleasure to work with. I came in with an SUV in mind, and Arnita immediately showed me the car I described. Arnita was kind and patient and had expertise in my vehicle. Thi I came in with an SUV in mind, and Arnita immediately showed me the car I described. Arnita was kind and patient and had expertise in my vehicle. This was the best experience I have ever had in purchasing a car. Arnita is very valuable and deserves all of her flowers. This is my first Mercedes purchase, and I will be a lifelong customer. My mom now wants to make a purchase with Arnita. I can not forget Mr. Larry Cash, he explained everything so thoroughly and was also so kind during my visit. Dream team for sure at Annapolis! Thank you so much for such a great experience. More

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