Arno Orsini | Page 38

All the people who work at Mercedes-Benz of Princeton, including the sales staff, are employees of the company, and some of them have worked there for decades. They provided a friendly and trusting atmo including the sales staff, are employees of the company, and some of them have worked there for decades. They provided a friendly and trusting atmosphere and the salesman Arno Orsini had everything in order and did not try to pull any salesman techniques on me. The owner "Bob" came and greeted me when I made the purchase and thanked me when I was leaving, I thought this was very impressive. More

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This is our 6th lease or purchase from Arno and the MB-Princeton team, and it was as seamless as it always is! Well done as always! MB-Princeton team, and it was as seamless as it always is! Well done as always! More

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After visiting another MB dealership, a call was made to Princeton MB to speak with a salesperson about 2 GLC 300 SUVs in their inventory. Fortuitously, the call was directed to Arno Orsini, the AMG Sales Princeton MB to speak with a salesperson about 2 GLC 300 SUVs in their inventory. Fortuitously, the call was directed to Arno Orsini, the AMG Sales Specialist. An appointment was made to see the vehicles, after we were assured that a “Costco auto price” would be met. Before we arrived, Arno answered all calls and e-mails promptly, and even sent exterior and interior photos of one of the vehicles. When we arrived, he placed the 2 vehicles one behind the other for a detailed comparison. Once a decision was made, Arno provided detailed purchase and/or leasing options and prices. He recommended a cost-saving maintenance program and even offered several options for selling our current non-MB automobile, which included CarMax. Dealing with Arno is a unique “one-step” process. There is no -- meet the salesperson, then the manager, then the haggling…. Arno gave us a very fair price, that was “non-negotiable”, provided various financing options, answered all questions, and finalized the deal. He is a true professional - extremely knowledgeable, transparent, very efficient, and quite personable. Dealing with Arno is a seamless and extremely pleasant experience – something quite rare in today’s car-buying environment! When we picked up our vehicle, Richard Brittingham, the Product Concierge” provided a comprehensive “orientation” and patiently answered all of our questions. Later, when a problem occurred with the “Mercedes.me” app, he quickly resolved the matter, letting us know that he was always available for any future questions or issues. Buying or leasing a car can be highly stressful; but not at Princeton Mercedes-Benz because of Arno Orsini. Operating a complex MB vehicle can be confusing too; but not so with Richard Brittingham’s assistance. It was definitely worth a trip from NYC! More

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Arno and Robert were a pleasure to work with. Very thorough, smooth transaction, a very positive experience. I would highly recommend Mercedes Benz of Princeton! thorough, smooth transaction, a very positive experience. I would highly recommend Mercedes Benz of Princeton! More

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Arno and Robert at Mercedes-Benz of Princeton exceeded my expectations. I received outstanding, world-class service level. Simply put, I'd buy again and from nowhere else. Thank you for making me feel so wel expectations. I received outstanding, world-class service level. Simply put, I'd buy again and from nowhere else. Thank you for making me feel so well during the entire process! More

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Arno, Rich & Gary went above and beyond to accommodate me. Outstanding experience from the moment you step inside until the minute you speed off in a brand new Benz. me. Outstanding experience from the moment you step inside until the minute you speed off in a brand new Benz. More

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Been dealing with Mercedes of Princeton for many years and absolutely the experience is flawless year after year. Thanks for all the service they provide. and absolutely the experience is flawless year after year. Thanks for all the service they provide. More

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Excellent customer service at Mercedes Benz of Princeton. This was our 2nd time working with Arno and the experience was seamless. He understands what we are looking for and was extremely helpful in finding This was our 2nd time working with Arno and the experience was seamless. He understands what we are looking for and was extremely helpful in finding the right car for our family More

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A civilized place to do business. I didn't feel like I was getting ripped off. The owner stopped by and showed his appreciation for doing business with them. They had a good and open attitude, unlike the was getting ripped off. The owner stopped by and showed his appreciation for doing business with them. They had a good and open attitude, unlike the people at Ray Catena. More

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This dealership has always been enjoyable and first class to purchase an automobile. For many years both my wife and myself have chosen this dealership for our cars and from sales to service have always been to purchase an automobile. For many years both my wife and myself have chosen this dealership for our cars and from sales to service have always been treated 1st class. More

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