Arthur Gordon | Page 3

Excellent Customer Service The customer service was excellent. If you aren’t happy, Mercedes Benz of Shrewsbury will make sure that you are happy before you leave! Arthur Gordon The customer service was excellent. If you aren’t happy, Mercedes Benz of Shrewsbury will make sure that you are happy before you leave! Arthur Gordon was very friendly and compassionate. He was very understanding and attentive to my wants and needs of the vehicle that we purchased. He spent adequate time with us throughout the entire process. Tim Klingenberger gave us a great trade-in value. Aaron Allsopp was super attentive when things didn’t go as planned and helped resolve the concerns quickly. Paul Brown was very friendly and responsive during the finance piece. Great group of guys at Mercedes Benz of Shrewsbury! More

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Best Auto Buying Experience Ever The entire experience was completely stress-free, no pressure, and an actual pleasure in buying a car. I worked with Arthur Gordon, who was amazing The entire experience was completely stress-free, no pressure, and an actual pleasure in buying a car. I worked with Arthur Gordon, who was amazing to work with! He was knowledgeable, understood what I was looking for, and provided excellent customer service. My interaction with other management personnel, including Tim Klingenberger and Paul Brown was also very pleasureable. They were very patient, transparent, and explained the process very thoroughly. I highly recommennd this dealership and will share my positive experience with friends and family. More

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Great experience Great and easy buying experience. Arthur was very knowledgeable, friendly and detail oriented. Compared to prior buying experiences, MB Shrewsbury mad Great and easy buying experience. Arthur was very knowledgeable, friendly and detail oriented. Compared to prior buying experiences, MB Shrewsbury made it a seamless process. More

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First class experience I highly recommend Arthur Gordon and the entire dealership. I felt comfortable the moment that I met Arthur. He was knowledgeable, calm and explaine I highly recommend Arthur Gordon and the entire dealership. I felt comfortable the moment that I met Arthur. He was knowledgeable, calm and explained the differences between models. I purchased a gorgeous 2011 SLK300 in March. It had a ‘hidden’ cosmetic issue that I didn’t notice until I took delivery of the car. Arthur handled my call really well and Tim Klingenberger took care of the issue without reserve. It is easy to look good when everything goes smoothly. But the true test is how problems are dealt with. The work was superb. I was so happy with how I was treated and the outcome, that I just purchased another vehicle, a 2016 E350. I ‘love’ both cars and am looking forward to having my cars serviced at Mercedes-Benz of Shrewsbury. Maria Melanson More

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My new Mercedes Review Loved doing business with our salesman. Friendly, professional and most important worked with us to get the deal we wanted and the car we loved. Loved doing business with our salesman. Friendly, professional and most important worked with us to get the deal we wanted and the car we loved. More

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Exceptional Dealer/Dealership! The moment I stepped into their office , I knew this is the place from where I am going to buy my next car. Being in Boston for 20+ yrs and after visi The moment I stepped into their office , I knew this is the place from where I am going to buy my next car. Being in Boston for 20+ yrs and after visiting many car dealership, I never felt so comfortable and welcomed until I met Mr. Arthur G . The entire buying process was seamless with the help of Artie and his team. He is very knowledgeable and detailed oriented. They will treat you with great respect and patience and won't push you to make a sale. Artie went the extra mile to make sure every aspect of sale is covered with ease(including mailing the extra key chains & refund check). If you are in market for a new/used car , do visit this dealership. More

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2016 Mercedes Benz 300SLK I would like to than Art Gordon for the great orientation to the dealership in Shrewsbury. He was detail orientated and knowledgeable concerning the I would like to than Art Gordon for the great orientation to the dealership in Shrewsbury. He was detail orientated and knowledgeable concerning the history of the SLK evolution. Art made the visit(s) comfortable and hassle free. I would not hesitate to work with Art and the fine people of his dealership in the future. We love our new ride! More

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Pleasant experience after dealing with sharks elsewhere. I had visited other dealerships, their sales tactics were animal like. At one dealership I wanted to give them a deposit and follow up with a bank dra I had visited other dealerships, their sales tactics were animal like. At one dealership I wanted to give them a deposit and follow up with a bank draft for the remainder of the payment. They wanted me to finance the car thru them, not what I wanted. At another dealership they pointed to a person who wanted the car and was working with another salesperson, but because I arrived earlier I had first choice. Arthur Gordon and Tim Klingenberger were gentlemen to work with. They handled the transaction well, took care of our concerns, delivered the car clean and Arthur spent a lot of time reviewing the various functions of the car with my wife and myself before we took it away. Strongly recommend visiting these people or see others but check these guys out before you buy. More

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Class organization If you are looking for a quality preowned car and want the purchase process to be a pleasant experience , Arthur Gordon is the man to see.! From the f If you are looking for a quality preowned car and want the purchase process to be a pleasant experience , Arthur Gordon is the man to see.! From the first phone call through getting new license plates, he made sure the process kept moving to completion! I couldn’t recommend anyone more highly! More

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My Jeep Cherokee I just got my 2015 Jeep Grand Cherokee it was a good experience with Aurthur my service rep. It was great experience! I love my Jeep! I just got my 2015 Jeep Grand Cherokee it was a good experience with Aurthur my service rep. It was great experience! I love my Jeep! More

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