Arturo Gonzalez
Arturo Gonzalez at Skyline Ford

Arturo Gonzalez | Page 6

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.5
311 Reviews
4.5

311 Reviews

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311 Reviews of Arturo Gonzalez

October 28, 2024

Dealership Rating
Employee Rating

I love my new Truck. Have bought all my vehicles there and always has been great. More

by jsdonofrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sage Bass, Francisco Arias, Octavio Hernandez, Jim Agur, Juan Campa, Nicholas Philips , Tony Caccamise, Chad Clevenger, Jeff White

Dec 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 20, 2024

Dealership Rating
Employee Rating

After my oil change I received paperwork identifying issues with my truck but no one discussed or followed up with solutions or cost to fix. A few days later I get a call asking to do an online review. More

by steely_scholar_0u
Recommend Dealer
No

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur, Jenny Thomas, Ben Wade , Gavin Lawson, Sterling Wallace

Dec 18, 2024

Skyline Ford responded

Thank you for sharing your experience. It’s disappointing to hear that while our team identified issues with your truck during the oil change, no one took the time to discuss solutions or provide a follow-up. Clear communication and proactive service are essential, and we missed the mark here. We understand your frustration with being asked for a review without first addressing your concerns. Your feedback highlights an area where we need to improve, and we will share this with our leadership team to ensure our focus remains on providing exceptional customer care rather than prioritizing reviews.

October 18, 2024

Dealership Rating
Employee Rating

We quick and everyone was so friendly and helpful also very dog friendly. Also a good experience More

by GOFASTTURNLEFT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur, Jenny Thomas, Ben Wade , Gavin Lawson, Sterling Wallace

Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 18, 2024

Dealership Rating
Employee Rating

Very clean and organized work area. Well organized and plenty of room to work on multiple projects at the same time. Waiting area was spacious and clean. I also appreciated the speed wi More

by WHITERL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenny Thomas

Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 16, 2024

Dealership Rating
Employee Rating

Always a pleasure doing business with a top notch business like sky line Ford. Your staff are always friendly and very professional. More

by Comptonj032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sage Bass, John Marr, Mel Wangler, Jim Agur, Jenny Thomas, Ben Wade , Gavin Lawson, Sterling Wallace, Jeff White

Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 16, 2024

Dealership Rating
Employee Rating

Work was performed well but the cost almost made me keel over. $1700 for a fuel pump replacement is outrageous. Never going back and when I purchase a new ranger this spring I'll drive a few extra miles to More

by Doug S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 15, 2024

Dealership Rating
Employee Rating

excellent service. Friendly and respectful to customers. Truthful review of required maintenance of my vehicle. More

by Fredthompson90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sage Bass, John Marr, Mel Wangler, Jim Agur, Jenny Thomas, Ben Wade , Chad Clevenger, Gavin Lawson, Sterling Wallace

Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 15, 2024

Dealership Rating
Employee Rating

Everyone was very nice, easy to understand, knowledgeable, helpful, and understanding. At no time did I feel rushed or talked down to. We have purchased e cars from them and have been very sati More

by CVHICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur, Jenny Thomas, Nicholas Philips, Ben Wade , Gavin Lawson, Sterling Wallace, Jeff White

Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 07, 2024

Dealership Rating
Employee Rating

From the moment I pulled up to the moment I drove away everyone I dealt with was fast, efficient, knowledgeable and courteous. More

by heidischaap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 07, 2024

Dealership Rating
Employee Rating

Skyline always provides quick, friendly service. I never feel pressured into work that I don't need. More

by THEGERIGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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