Ashley Dewaelsche | Page 7

From the minute we enter the showroom, Ashley has been there to assist and offer friendly, professional, overall an exceptional service. Purchasing from this dealership was smooth and they would work with there to assist and offer friendly, professional, overall an exceptional service. Purchasing from this dealership was smooth and they would work with you in every way. Thank you Ashley and her team! Good job! Consider us a future frequent driver! 😊❤️ More

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My experience was probably the smoothest trade-in I’ve ever had and the treatment was very professional! I will definitely give the Kelly Auto Group first dips on my future auto purchases. ever had and the treatment was very professional! I will definitely give the Kelly Auto Group first dips on my future auto purchases. More

by JESTRELLA25 Verified Customer Verified Customer

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AVOID THIS DEALER AT ALL COSTS! ! I negotiated the purchase of a 2022 Alpina B7 from out of state and specifically asked about curb rash and/or other imperfections with the wheels. I ! I negotiated the purchase of a 2022 Alpina B7 from out of state and specifically asked about curb rash and/or other imperfections with the wheels. I was told by my sales agent Ashley Dewaelsche that there was no curb rash or other damage to any of the wheels. I flew into Chicago and drove 3 hours one way to complete the purchase to discover that there was not only significant curb rash on both front wheels, but they were also BENT in several areas. Jaylan, the sales manager, first defended Ashley and said “he wouldn’t have noticed that” but later also acknowledged that they had attempted to repair it for the previous owner. Needless to say, I did not purchase the vehicle. VERY DECEITFUL DEALERSHIP - we as consumers should not patronize dishonest and unethical businesses like this!! I would rather pay a premium for honesty and integrity. More

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This was probably one of the best experiences I have had buying a car from a dealership. Ashley and Jaylon have been great to work with! buying a car from a dealership. Ashley and Jaylon have been great to work with! More

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From the beginning to end of my car buying experience at this dealership, it was the best experience I’ve ever had. I have lived in multiple cities across the US and purchased multiple luxury vehicles. I’v this dealership, it was the best experience I’ve ever had. I have lived in multiple cities across the US and purchased multiple luxury vehicles. I’ve owned Mercedes, multiple Alfa Romeo, and BMW vehicles and this was by far my favorite car buying experience. The internet person was quick to reply, Ashley responded perfectly to all my needs, finance got me want I requested, and GM was great. Even when leaving I was thanked by another manager for my business. This was the most enjoyable transaction for a car I’ve ever experienced. Thank you to everyone! More

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There is no question in my mind that BMW of Fort Wayne is one of the premier dealerships in the country. I couldn't not be happier with having them as my partner when purchasing my first Mini Cooper. At no p one of the premier dealerships in the country. I couldn't not be happier with having them as my partner when purchasing my first Mini Cooper. At no point during the entire process did I feel pressured, rushed, or "sold to." In short, they did not sell me a car, they helped me buy one, and there's a major difference between those two things. I've owned over 40 vehicles in my life, and this is the first time I ever felt like I had a partner in the process. When it's time for my next vehicle, I won't bother to look anywhere else. More

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Excellent service for a remote lease. Ashley was my primary point of contact. She was very communicative and helped me out with every stage in the process. She also sent me a video walk t Ashley was my primary point of contact. She was very communicative and helped me out with every stage in the process. She also sent me a video walk through of the vehicle (interior and exterior) which was super valuable. I also worked with Jaylon on the pricing and he was no nonsense and straightforward. I highly recommend working with Fort Wayne BMW and these two folks in particular. I had a minor hiccup where the all season floor mats were missing and Ashley took care of this right away (she shipped a new set in a matter of days). I think that goes to show you they care about all the details. More

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I hate buying cars, and absolutely dread it based on past experiences. Ashley and the crew at BMW of Ft. Wayne made it painless. I'm 3 hours away from the dealership, so everything had to be negotiated and experiences. Ashley and the crew at BMW of Ft. Wayne made it painless. I'm 3 hours away from the dealership, so everything had to be negotiated and reviewed beforehand. Ashley made an awesome video review of the car that went through the whole thing meticulously and made me feel a whole lot more comfortable buying a car from 3 hours away. There were no surprises at all when I went to the dealership. We negotiated a great price beforehand, and they gave me what I expected for my trade-in. Zach did a great job with the finance and documentation (extremely thorough), and Micheal (BMW Genius) took his time going through all the technology in the car. I dealt with four or five other dealerships in the process of buying the exact car I wanted for a good price, Ashley was the only one who could make it happen. I wouldn't hesitate to recommend her to anyone looking for a BMW. More

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Had a great experience, my husband and I both traded in our existing vehicles for new ones and Ashley was wonderful to work with. our existing vehicles for new ones and Ashley was wonderful to work with. More

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Christina was a pleasure to work with. She explained every detail of the process and offered her experience and knowledge throughout the entire process. She is a true professional in every She explained every detail of the process and offered her experience and knowledge throughout the entire process. She is a true professional in every sense of the word. The entire staff were friendly and helpful in answering our questions. In all, we couldn't have been more comfortable about our decision to buy our BMW. We will definitely be back when it comes time to buy our next BMW. More

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