Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ashley Hornung
Ashley Hornung at Germain Lexus of Easton

Ashley Hornung | Page 12

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.7
117 Reviews
4.7

117 Reviews

Write a Review

Dealership Experience

1 yr, 10 mos

Industry Experience

12 yrs

Specialties & Trainings

Senior certified

117 Reviews of Ashley Hornung

June 13, 2025

Dealership Rating
Employee Rating

Good location, nice clean facility, knowledgeable staff, efficient service great communication of progress being made on your vehicle, very nice new loaner vehicles More

by wdjaleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 16, 2025

Germain Lexus of Easton responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Germain Lexus of Easton provided efficient service and kept you well-informed. We appreciate your support and look forward to serving you again!

June 13, 2025

Dealership Rating
Employee Rating

Years of Excellent Service! Seriously, staff are friendly, honest and take great care of our Lexus! 168,000 miles and running as good as ever! More

by MFISHERWV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota

Report | Print
Jun 16, 2025

Germain Lexus of Easton responded

We're delighted to hear about your positive experiences over the years with Germain Lexus of Easton! Our team is committed to keeping your Lexus running smoothly, and we appreciate your trust in us. Here's to many more miles together!

June 10, 2025

Dealership Rating
Employee Rating

Complicated situation but they recommended and completed work that was previously done by the previous owner only 6k miles ago. Unfortunate, they should have noticed the work was already done. More

by Dleland17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 11, 2025

Germain Lexus of Easton responded

It's disappointing to hear about your experience with the repeated work. We strive for thoroughness and accuracy, so it's concerning that this oversight occurred. Please reach out to us directly if you'd like to discuss this further or explore possible solutions. Thank you, Grant Garrison - Service Manager - (614) 383-4177

June 06, 2025

Dealership Rating
Employee Rating

Ashley explained everything clearly, was friendly and listened well. Service dept was clean, I appreciated the additional rooms in the waiting area to sit in More

by mszgobuckeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

Report | Print
Jun 09, 2025

Germain Lexus of Easton responded

We're delighted to hear that Ashley provided clear explanations and a friendly experience at Germain Lexus of Easton. It's great to know you appreciated our clean service department and comfortable waiting area. Thank you for sharing your feedback!

June 02, 2025

Dealership Rating
Employee Rating

The personnel are personable professionals , dealership is clean and comfortable. Would refer to friends and family More

by DIANESCOTT1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Daniels, Jeff Hathcock

Report | Print
Jun 03, 2025

Germain Lexus of Easton responded

Thank you for the fantastic feedback, Diane! We're delighted to hear that our team at Germain Lexus of Easton made a great impression. We appreciate your recommendation and look forward to serving you in the future!

June 02, 2025

Dealership Rating
Employee Rating

Fantastic I was tardy and was worked in-this was so appreciated! Clean and comfortable waiting area. Ashley professional and helpful. More

by DAWN.DENTON
Recommend Dealer
Yes

Other Employees Tagged: Ashley Hornung

Report | Print
Jun 03, 2025

Germain Lexus of Easton responded

We're delighted to hear that Ashley and the team at Germain Lexus of Easton were able to accommodate you so smoothly. Thank you for highlighting our clean and comfortable waiting area, we appreciate your feedback!

June 02, 2025

Dealership Rating
Employee Rating

Very pleased. Liked it better when free pickup and delivery 🤣 The delivery gentleman was very respectful and courteous More

by alicemariehill52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Jeff Hathcock, Jorden Ford , Everyone was great.

Report | Print
Jun 03, 2025

Germain Lexus of Easton responded

Alice, we're delighted to hear you had a positive experience with our delivery service at Germain Lexus of Easton. We appreciate your feedback and look forward to serving you again!

1
...
11
12

Dealership Inventory (215 Vehicles)

new 2026 Lexus RX 350 car, priced at $64,739
2026 Lexus RX 350
new
Nori Green Pearl exterior
Unknown
All-wheel Drive
$64,739
View Details
used 2024 Honda CR-V Hybrid car, priced at $34,138
2024 Honda CR-V Hybrid
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
$34,138
View Details
used 2024 Lexus RX 350 car, priced at $59,332
2024 Lexus RX 350
used
Caviar exterior
Automatic
All-wheel Drive
$59,332
View Details
used 2018 Honda Odyssey car, priced at $22,361
2018 Honda Odyssey
used
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
$22,361
View Details
used 2024 Lexus NX 250 car, priced at $37,701
2024 Lexus NX 250
used
Eminent White Pearl exterior
Automatic
Front-wheel Drive
$37,701
View Details
used 2025 Audi Q7 car, priced at $58,369
2025 Audi Q7
used
Glacier White exterior
Automatic
All-wheel Drive
$58,369
View Details
View All Inventory