Ashley Neely
Ashley Neely at Ken Ganley Ford Norton

Ashley Neely

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
47 Reviews
4.9

47 Reviews

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47 Reviews of Ashley Neely

June 21, 2025

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Employee Rating

We had a very expensive fix on our daughter’s car. Ganley’s price, although expensive, was more than fair compared to the other places we called. They did a great job. Ashley kept us in the loop as wa More

by TMLNARIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 18, 2025

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Best service around Vehicle always ready when promised The staff is always friendly and accommodating Would recommend this service to anyone !!! More

by mschneides
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2025

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Dez is the best salesman I have ever dealt with. With John backing him up, we leave feeling we did the best we could. My wife and I don’t even think of going somewhere else. More

by Larry Boville
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

May 30, 2025

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Polite, professional writers and knowledgeable, thorough technicians to get my vehicle service done. They kept me updated about the progress of the work and what needs to be done with pictures and an easy t More

by steiner.p.15
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer

May 30, 2025

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2025

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This most recent experience was tense. I was told I would have my vehicle by Monday evening but had to leave it because the part I needed was apparently used for another car/truck. This wo More

by jdyeager1
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

May 11, 2025

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

May 05, 2025

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Ganley is always honest. Straight and up front pricing. Nice people all around. Ganley is always honest. Straight and up front pricing. Nice people all around. My 'go too' de More

by Jayestim80
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

May 05, 2025

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

April 30, 2025

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The service was perfect! And my car was ready within the hour. Thank you so much! More

by Kathy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Apr 30, 2025

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 27, 2025

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One of the best experiences I've had especially with dealing with Summit Toyota since I've bought my car and they were not able to tell me what's going on with my car and for me to take it to Ford and f More

by lashaeoliver1997
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Apr 27, 2025

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

April 19, 2025

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Employee Rating

I was very pleased with my purchase experience when I bought this car. Very little trouble but the repairs were very costly (for me). Car repairs were done quickly and I'm back on the road. The N/C se More

by rwilson0307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2025

Dealership Rating
Employee Rating

Great service and very efficient! It’s a great place to get your car serviced. More

by mkirchenbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

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