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Ashley Neely
Ashley Neely at Ken Ganley Ford Norton

Ashley Neely | Page 7

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
152 Reviews
4.9

152 Reviews

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152 Reviews of Ashley Neely

May 26, 2026

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Employee Rating

Entire process was easy. Set appointment to drop off the car. Was able to pick it up over my lunch hour. More

by Toby O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Kinnaird

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May 26, 2026

Ken Ganley Ford Norton responded

Thank you for sharing your experience with your Ford Edge service. We’re glad the appointment scheduling was smooth and that you could pick up your vehicle during your lunch break. We appreciate your feedback and look forward to assisting you again.

May 29, 2026

Ken Ganley Ford Norton responded

Hello Toby, thank you for sharing your positive experience! We're so glad it was easy for you to schedule and that our quick service allowed you to get your car back over your lunch hour. We appreciate your business!

May 11, 2026

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Employee Rating

Amazing place to Service and purchase your vehicle. The Advisors are top notch and treat you like Family. More

by hanjoma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington, Mike Robinson, Alan Kinnaird

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May 11, 2026

Ken Ganley Ford Norton responded

Thank you for choosing us for both service and the purchase of your Ford Fiesta. We’re delighted our team treated you like family throughout your visit. Your five-star rating encourages us, and we look forward to serving you again.

May 09, 2026

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Employee Rating

Friendly, knowledgeable service advisors, and nice waiting area with good coffee I will be back for all of my service needs More

by CSALCHAK
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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May 09, 2026

Ken Ganley Ford Norton responded

Ashley and our service advisors appreciate your kind words about the friendly support, coffee, and waiting area. We look forward to caring for your Chevrolet on your next visit.

May 06, 2026

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Employee Rating

5 I trust Ken Ganley Ford with the maintenance and repair of all of my vehicles! Fast friendly, professional service every time! Why would I ever go anywhere else? More

by adamsiebarth1
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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May 06, 2026

Ken Ganley Ford Norton responded

It’s wonderful to know you trust us with all of your Ford maintenance and repairs. Ashley and our service team are delighted that our professional, friendly approach keeps you coming back.

May 06, 2026

Dealership Rating
Employee Rating

5 I trust Ken Ganley Ford with the maintenance and repair of all of my vehicles! Fast friendly, professional service every time! Why would I ever go anywhere else? More

by adamsiebarth1
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Print
May 06, 2026

Ken Ganley Ford Norton responded

Thank you for trusting our team with the maintenance and repair of your Ford vehicles. Ashley and the service crew enjoy delivering fast, friendly, and professional care each visit. We look forward to serving you again.

May 03, 2026

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Employee Rating

Very good they are talking care of right the way , get part on time. Love it More

by YUYU197010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 03, 2026

Ken Ganley Ford Norton responded

Thank you for letting us know how quickly we attended to your Ford F-250 and arranged parts delivery. Ashley and our service team are pleased to have everything handled efficiently. We appreciate your feedback and look forward to assisting you again.

May 01, 2026

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Employee Rating

Professional crew and very courteous staff Did a great job on my Explorer, she looks awesome More

by JBKB127
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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May 01, 2026

Ken Ganley Ford Norton responded

It’s wonderful to hear our team provided professional and courteous service on your Ford Explorer. We’re thrilled that your Explorer looks fantastic after the work. Thank you for bringing it in.

April 25, 2026

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Employee Rating

Very professional work. Will definitely do business with again. Very good communication. Always kept me informed of everything More

by dye959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

Print
Apr 25, 2026

Ken Ganley Ford Norton responded

Thank you for trusting us with your Ford and for noting the professional work. We’re glad our team kept you informed throughout the service and look forward to working with you again.

April 17, 2026

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Employee Rating

Scott Spath at Ken Ganley ford is excellent at his job. He keeps you informed every step. The mechanic did a excellent job on my truck, in fact, everyone I came into contact with was very kind and respectf More

by gpamer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington, Mike Robinson, Alan Kinnaird

Print
Apr 17, 2026

Ken Ganley Ford Norton responded

Thanks for trusting us with your Ford Ranger and for highlighting Scott’s clear communication. We’re delighted our technicians treated you with respect and delivered thorough service. We appreciate your recommendation and look forward to caring for your Ranger again.

April 02, 2026

Dealership Rating
Employee Rating

Quick response and service! Thank you for the great job. They helped get it covered under extended wattanty! More

by adamjprokop62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 02, 2026

Ken Ganley Ford Norton responded

Pleased to hear our team responded quickly and secured coverage under your Ford’s extended warranty. Ashley appreciated the chance to assist during your service visit. Thank you for the five star rating.

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