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Ashley Neely
121 Reviews
121 Reviews
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121 Reviews of Ashley Neely
January 10, 2026
The work was just fine no problems with in a timely manner someone came and picked me up at my house very good driver in 1o minutes to take me back to get my truck manner someone came and picked me up at my house very good driver in 1o minutes to take me back to get my truck More
by alanparker287
Verified Customer
December 31, 2025
I had an awesome experience buying my new car, Franco is a gem he made the experience stress-free and fun ! I’ll recommend all family and friends to come to Ken Ganley for their next car. a gem he made the experience stress-free and fun ! I’ll recommend all family and friends to come to Ken Ganley for their next car. More
by jayesalter
Other Employees Tagged: Franco D. Casalinova, Craig Douglas, Kevin Kneebusch
November 25, 2025
Everyone there makes me feel at home. Very good experience. Everyone seems to care that I am taken care of. Very good experience. Everyone seems to care that I am taken care of. More
by sterling24
Other Employees Tagged: Desmond Norvell, Franco D. Casalinova, Tony Zuppe, Mike Robinson
November 20, 2025
On 10/28 I was told that TPMS was not covered and when I was there on 11/19 for the other side I found out it was covered and asked about a refund and wanted to speak with a manager. I also told them I spo was there on 11/19 for the other side I found out it was covered and asked about a refund and wanted to speak with a manager. I also told them I spoke with a mechanic and it is not required to get them both done on the same side like I was told. I spoke with the manager John K and he was nonchalant about my experience and stated that life was too short to argue when I was telling him about my frustration about paying when it was covered. He said she was new and made a mistake. I was told that I was going to be refunded but had to wait for a check to be mailed to me. The whole experience with the service dept was a fiasco to deal with and how I felt did not feel validated. I was offered a free oil change and asked what would make me happy. I feel like as a customer I should not have to wait to be reimbursed when it was their error. This is my 3rd car from them and the service dept quality is declining since I 1st became a customer. I arrived at 9:45 am and left after noon. I was the last person in the lobby for sales at that time. More
by Naye Love
Other Employees Tagged: John Kirchenbauer, Scott Spath
November 11, 2025
Mobile mechanic is knowledgeable and very dependable. He has worked on our Ranger and ford fusion and we were very pleased with the results. He has worked on our Ranger and ford fusion and we were very pleased with the results. More
by Klurv125
Other Employees Tagged: Brianna Worthington
November 09, 2025
For Ashley a 5 Both Ashley and the way she handled the warranty company was helpful and gave me fast responses just as well .. you guys are awesome warranty company was helpful and gave me fast responses just as well .. you guys are awesome More
by kreighbaumjeremy365
Other Employees Tagged: Ashley Neely
October 27, 2025
Rude is an understatement. When you ask Ashley to speak to her manager, she will just transfer you to a different service advisor and not to her manager. When you ask Ashley to speak to her manager, she will just transfer you to a different service advisor and not to her manager. More
by Anpelczar
October 15, 2025
I can’t believe how easy they made the process for warranty work. From courtesy ride to home and back and a surprise car wash. Ken Ganley Ford went way above! My mechanic was right when he said Ken warranty work. From courtesy ride to home and back and a surprise car wash. Ken Ganley Ford went way above! My mechanic was right when he said Ken Ganley is the place to go. I would highly recommend them for purchasing and maintaining your vehicle. More
by Tfdsam
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