Ashley Power
Ashley Power at Napoli Kia

Ashley Power | Page 12

Sales Manager

Napoli Kia

241 Boston Post Rd
Milford, CT 06460

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4.6
252 Reviews
4.6

252 Reviews

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252 Reviews of Ashley Power

March 10, 2024

Dealership Rating
Employee Rating

I really liked the attention i got while looking for a new car. I had an idea of the trim and color. I was shown a 2023 model but it was a higher trim model and was told what I was interested in for 2024 More

by skastens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denis Fidalgo

Mar 11, 2024

Napoli Kia responded

We appreciate your feedback and are glad to know you had a pleasant experience at Napoli Kia. We apologize if you felt rushed during the paperwork process, we'll take note of this for future improvements. Enjoy your new Sportage!

February 20, 2024

Dealership Rating
Employee Rating

Juan was a delight to work with. There was no pressure and he worked with our budget and got us the best possible deal. He made the transaction from one car to the next very easy and More

by coughlind36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan

Feb 20, 2024

Napoli Kia responded

We're so glad to know that Juan was able to assist you effectively. It's great he could make your transition smooth at Napoli Kia and we appreciate the recommendation!

January 19, 2024

Dealership Rating
Employee Rating

Dave made it very easy helping us find the vehicle we wanted to lease. I would definitely recommend him to anyone looking to buy or lease a car with him . More

by mamapalms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo

Jan 22, 2024

Napoli Kia responded

We're so glad to know that Dave was able to assist you in finding the perfect vehicle for your lease at Napoli Kia. We appreciate your recommendation and look forward to serving any future needs!

January 19, 2024

Dealership Rating
Employee Rating

Prompt and great to work with. I highly recommend the dealership for buying and servicing. More

by jereconoverCarguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Napoli Kia responded

Hi Jere Conover! Thank you for leaving us this five-star review and kind words about our service team and sales team at Napoli Kia! We'll see you next time!

January 10, 2024

Dealership Rating
Employee Rating

Juan was the best sales representative I've ever dealt with! I've been to multiple car dealerships and by far he is the most respectful and professional representative! I met Ashley which is the Manager a More

by Nicholas Calo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Lopez

Jan 10, 2024

Napoli Kia responded

Nicholas, it's fantastic to know that Juan and Ashley provided an excellent purchase experience at Napoli Kia. Thank you for trusting us with your business! Don't hesitate to reach out if you need help with any of those gadgets. Have a great ride in your new 2024 Kia Seltos EX!

December 09, 2023

Dealership Rating
Employee Rating

Everyone I encountered at Napoli kia was more than eager to assist me with my automotive needs, from purchase to service. There was no pressure to sell me a vehicle I wasn't interested in. Selection was More

by scootersplusct
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Napoli Kia responded

We're delighted to know you had a great experience at Napoli Kia! It's wonderful that Alex and the team were able to assist with your automotive needs without any pressure. Enjoy cruising in your new Kia Soul!

December 05, 2023

Dealership Rating
Employee Rating

The staff was very professional and answered all my questions. Everyone was friendly and the waiting room was clean, specious , and comfortable. More

by abreslow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Dec 05, 2023

Napoli Kia responded

Thank you for the 5-star rating! We're glad to know you found our staff professional and helpful at Napoli Kia. We look forward to serving you again! Have a great ride!

November 09, 2023

Dealership Rating
Employee Rating

What I came in there for was not fixed. This isn’t the first time this has happened. I keep having trouble with the service department. After you but your car, they stop caring. More

by guhnnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 10, 2023

Napoli Kia responded

I'm sorry to read about your experiences with our service department. We aim for complete customer satisfaction so it's disappointing to hear we've missed the mark. I'd like to personally look into this issue and see how we can make things right for you, so please reach out at your earliest convenience. Thank you, Reuben Burgos - Service Director - 203-787-5850

October 31, 2023

Dealership Rating
Employee Rating

Awesome Dave DiMatteo was kind and patient with me. Highly recommend him. Made buying a car easy and stressless. No pressure listened to what I was looking for and completely nailed it. Customer fo More

by Jodiloch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo

Nov 01, 2023

Napoli Kia responded

It's fantastic to know that Dave DiMatteo made your car buying experience at Napoli Kia stress-free and enjoyable. We're delighted you've become a customer for life! Enjoy your first Kia!

October 20, 2023

Dealership Rating
Employee Rating

Great service great people include all the information needed to buy or lease a new car More

by SMOOTHCALLIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo

Oct 23, 2023

Napoli Kia responded

Thank you for your kind words. We're glad you had a positive experience with our team and hope you're enjoying your new ride. We look forward to seeing you again! - Napoli Kia

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