Ashley Power
Ashley Power at Napoli Kia

Ashley Power | Page 11

Sales Manager

Napoli Kia

241 Boston Post Rd
Milford, CT 06460

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4.6
255 Reviews
4.6

255 Reviews

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255 Reviews of Ashley Power

August 21, 2024

Dealership Rating
Employee Rating

Terrible dealership dealing with sales, management, and service. I will never purchase a car from them again. Run! More

by Lizziejean30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Salvatore Liuzzo

Aug 22, 2024

Napoli Kia responded

We apologize for your negative experience with our sales, management, and service teams. This is certainly not the impression we aim to leave on our customers. We would appreciate the opportunity to discuss this further and make things right if possible. Please reach out at your convenience. Thank you, Reuben Burgos - Service Director - 203-787-5850

August 15, 2024

Dealership Rating
Employee Rating

Went for service, called them up told them that I wanted 60,000 mile service. Asked how much was told between 2 and 300. I get there am then told 700 and change after tax. I agree to this highway robbery, More

by EDCMARTINEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 20, 2024

Napoli Kia responded

Ed, I'm sorry to hear about your experience. We strive for transparency in our pricing and it sounds like we fell short here. I'd appreciate the chance to discuss this further with you directly. Please reach out when you can. Thank you, Reuben Burgos - Service Director - 203-787-5850

July 26, 2024

Dealership Rating
Employee Rating

I find this dealership to be the best in this state. these people are very perfect in there doings .they makes you feel very comfortable. More

by hero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Iribarren

Jul 29, 2024

Napoli Kia responded

Thank you for the kind words! We're delighted to hear that our team at Napoli Kia made your experience comfortable and enjoyable. We appreciate your support!

July 06, 2024

Dealership Rating
Employee Rating

Ashley and the team were very hospitable and welcoming. They were patient and very accommodating More

by Bbachman0614
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Smith Jr.

Jul 07, 2024

Napoli Kia responded

Thank you for your kind words! We're glad to hear Ashley and the team made you feel welcome and were patient and accommodating at Napoli Kia. We hope to see you next time! Enjoy your new ride!

June 14, 2024

Dealership Rating
Employee Rating

I would highly recommend Napoli motors to anyone shopping for a new car. They’re great. More

by Joedalesio231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Napoli Kia responded

Thanks for your support, Joe! We hope to see you again next time here at Napoli Kia!

June 13, 2024

Dealership Rating
Employee Rating

I will say out of all the dealerships my partner and I ever been to, Napoli Kia is # 1 on our list. Denis Fildago exceeded our expectations. Everyone was friendly and it was clean. We will be back to purc More

by James P & Kathy S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denis Fidalgo

Jun 14, 2024

Napoli Kia responded

We're delighted to hear that Denis and the team at Napoli Kia exceeded your expectations! Thank you for making us #1 on your list, and we look forward to assisting with your next vehicle purchase. Safe travels!

June 09, 2024

Dealership Rating
Employee Rating

Denis and the whole dealership at Napoli always go above and beyond for me! I’ve had many leases and wouldn’t think of going anywhere else! I recommend Denis if you’re looking for a new car. More

by CFONTANEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salvatore Liuzzo, Denis Fidalgo , Maurice

Jun 10, 2024

Napoli Kia responded

We're delighted to hear that Denis and the Napoli Kia team consistently exceed your expectations. Thanks for recommending us and for being a loyal customer!

June 01, 2024

Dealership Rating
Employee Rating

Courtney, my service advisor, and Ruben, the service manager, both went above and beyond to help my get my car back on the road the Friday before the Memorial Day holiday. I showed up hours later than More

by RETRORIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Napoli Kia responded

We're delighted to hear that our service team at Napoli Kia could assist you so effectively, especially on a holiday Friday. Your kind words about Courtney and Ruben mean a lot to us. We look forward to welcoming you back for all your future Kia needs!

May 23, 2024

Dealership Rating
Employee Rating

I love it here. Everyone’s so kind and helpful! They meet the needs of my Kia and answer all of my questions and concerns. (: More

by kalaallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Napoli Kia responded

We're so glad to know you had a positive experience at Napoli Kia! Our team is always here to help with your vehicle needs and answer any questions. Thanks for the review!

May 17, 2024

Dealership Rating
Employee Rating

Excellent customer care service. Very knowledgeable and accommodating! Highly recommend everyone at Napoli Kia! Truly exceptional More

by javzzz9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Haverl, Denis Fidalgo

May 20, 2024

Napoli Kia responded

We're glad to know you had an excellent experience with our team at Napoli Kia! Thank you for choosing and recommending us! We hope to serve you again in the future. Have a great ride!

May 20, 2024

Napoli Kia responded

We're glad to know you had an excellent experience with our team at Napoli Kia! Thank you for choosing and recommending us! We hope to serve you again in the future. Have a great ride!

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