Ashley Weiss | Page 8

The process was smooth and very informative. This is. Our second vehicle purchased here and we will come back This is. Our second vehicle purchased here and we will come back More

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Service department is ridiculous. 2013 Ram 1500 Sport. Took truck in 4 times because the 4 wheel drive wasn't working. I'm mechanically inclined and said the grinding was in the 2013 Ram 1500 Sport. Took truck in 4 times because the 4 wheel drive wasn't working. I'm mechanically inclined and said the grinding was in the front. They put a new transfer case in, $200 deductible, still didn't work after returning it to me saying it did.New 4 wheel drive control computer installed, $400. Still didn't work after getting the truck back. Took it back and had a mechanic walk next to the truck while driving it in 4x4. Said it sounded like the front driveshaft ujoints. 2 weeks later told it was getting a whole new front differential. Get it back and it finally had 4 wheel drive. A month later a vibration in the front end while turning left. Took it in to have it looked at, but no mechanic available. Took it to a different shop to find out that passenger front bearing was shot, with about a 1/4 inch play in it, and the driver side CV boot torn and leaking grease. Had the bearing let go the tire could have come off the truck causing a major accident and or major damage to the truck itself. Dealer wanted another $200 deductible to fix just that 1 side. I ended up doing both myself for $280. Got a call from them today asking about my experience with them and my truck. When I explained my dissatisfaction, I was told thank you and have a nice day... Unbelievable....no attempt at making me happy or anything. This is the second truck I have purchased within the last 3 years from this dealer group and I will not be returning, for purchase, service or parts. Diagnosis is terrible, just throw parts at it... More

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The best customer service I’ve been too that actually understands when there is a problem with my car they fix it the first time! understands when there is a problem with my car they fix it the first time! More

by MALDONADO23RAY Verified Customer Verified Customer

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Thank you Ashley weiss for the help and having the patience in getting me into my preowned GMC patience in getting me into my preowned GMC More

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Fast and smooth deal. I didn't feel pressured and walked out satisfied. Ashley, my sales person was great and went above and beyond. I would highly recommend her and R I didn't feel pressured and walked out satisfied. Ashley, my sales person was great and went above and beyond. I would highly recommend her and Ray Jeep. More

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Very satisfied with my experience. Ashley Weiss was great throughout the entire process. Very satisfied with follow up after the purchase. Ashley Weiss was great throughout the entire process. Very satisfied with follow up after the purchase. More

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Great experience… no pressure… listened to my little questions and found out the answers before even knowing I would be coming back to purchase! Also worked with us on pricing questions and found out the answers before even knowing I would be coming back to purchase! Also worked with us on pricing More

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Great dealership. Ashley and Dan were fantastic. No old school dealer games. It was a great experience. Ashley and Dan were fantastic. No old school dealer games. It was a great experience. More

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Ashley was awesome! She was professional, thoroughly and helpful in buying my new vehicle. She made sure I was comfortable with everything prior to leaving the dealers She was professional, thoroughly and helpful in buying my new vehicle. She made sure I was comfortable with everything prior to leaving the dealership and has already followed up. She exceeded all expectations I had! More

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Ashley was very patient, nice, and honest. .. definitely would recommend her services to anybody looking to purchase a new vehicle... 👍 .. definitely would recommend her services to anybody looking to purchase a new vehicle... 👍 More

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