Ashlynn Van Hees
Ashlynn Van Hees at Mall of Georgia Ford

Ashlynn Van Hees | Page 15

Sales Advisor

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.6
162 Reviews
4.6

162 Reviews

Write a Review

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

Specialties & Trainings

Nissan

162 Reviews of Ashlynn Van Hees

September 22, 2023

Dealership Rating
Employee Rating

Everyone was extremely nice and helpful. Made buying my new truck a pleasant experience. Would recommend this dealership. More

by mikej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2023

Mall of Georgia Ford responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

September 16, 2023

Dealership Rating
Employee Rating

Went in for recall came out with other items broke. Had to pay for things they broke. More

by ptarlton1330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 18, 2023

Mall of Georgia Ford responded

We're sorry to hear about your experience. We take customer satisfaction seriously and would like to resolve this. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

September 15, 2023

Dealership Rating
Employee Rating

Great experience working with the mall of georgia ford - Staff is very helpful and friendly More

by Unknown
Recommend Dealer
Yes
Sep 18, 2023

Mall of Georgia Ford responded

We're thrilled to hear that you had a great experience working with our team at Mall of Georgia Ford. We strive to provide helpful and friendly service to all our customers. We appreciate your feedback and hope to see you again soon!

August 30, 2023

Dealership Rating
Employee Rating

Absolutely horrible customer service. I called to ask about why my credit was ran more than five times for the purchase of one car. Spoke to Mike Wright and he just spoke over me and got More

by HENRIQUEZA05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 11, 2023

Mall of Georgia Ford responded

We're sorry to hear about your experience. We strive to provide excellent customer service and we apologize for any miscommunication or frustration you experienced. We appreciate your feedback and will address this issue internally to ensure it doesn't happen again. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

August 23, 2023

Dealership Rating
Employee Rating

I had a great and professional service, definitely worth my drive. It wasn't my first option because of the drive but now is my choice of service on my trucks. More

by Gsaul1010@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 06, 2023

Dealership Rating
Employee Rating

This place is a rip. Over priced. And I didn't realize I paid 8000 over msrp until it was to late. This should be illegal. Had a loaner vehicle and it broke down on side More

by Bcory326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 17, 2023

Mall of Georgia Ford responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

Aug 17, 2023

Bcory326 responded

I just want ford to make this right. Im having transmission that still are not fixed. My screen works intermittently, my windows are having issues, my shifter is having issues. Im just over it and feel like iv been robbed!

July 22, 2023

Dealership Rating
Employee Rating

Great service, clean waiting area, knowledgeable technicians, excellent detailing of the vehicle, voices is clear and decisive of all the information you need. More

by milalphonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 27, 2023

Dealership Rating
Employee Rating

Easiest car buying experience I've ever had. I've never been so satisfied with a dealership before. Friendly, knowledgeable and super helpful people. More

by andynewberry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Lee

Jun 02, 2023

Mall of Georgia Ford responded

Thank you for your positive review!

May 14, 2023

Dealership Rating
Employee Rating

I purchased a new escape from Ashlynn and she was extremely informative and gave us a great deal! Jordan was great in finance!! 5 stars for the whole sales team More

by StAs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King , Jordan Lee

May 06, 2023

Dealership Rating
Employee Rating

Very efficient and easy process. Both Ashlynn and Jordan did a great job! I appreciate the military discount! More

by StAs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Lee

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