Ashlynn Van Hees
Ashlynn Van Hees at Mall of Georgia Ford
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Ashlynn Van Hees | Page 2

Sales Advisor

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.0
48 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

2 yrs, 8 mos

Specialties & Trainings

Nissan

4.0

48 Reviews

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48 Reviews of Ashlynn Van Hees

January 08, 2024

Dealership Rating
Employee Rating

Good fast service, cool yellow car in the back lot. Will come back for additional services. More

by Airbornrobin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 17, 2024

Mall of Georgia Ford responded

Hi there, thank you for the review. We welcome you to use our service department for excellent service. We look forward to seeing you soon!

December 26, 2023

Dealership Rating
Employee Rating

Had my tires installed on my rims. Picked up after they installed everything. Installed on my vehicle to find they put 15 lbs of air. How do you balance tires with that low pressure. I More

by Dmcalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 29, 2023

Mall of Georgia Ford responded

Hi Dmcalan, we apologize for the inconvenience you experienced with the tire installation. We appreciate your feedback and will ensure better attention to detail in the future. Thank you for bringing this to our attention.

December 19, 2023

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Employee Rating

All the staff were helpful and courteous, all in all a pleasant experience. Thank you More

by MMILLER132
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

December 07, 2023

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Vehicle repairs done in a timely manner repairs explained costermer service area clean and customer service knowable and polite More

by RAYDOWIS
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Recommend Dealer
Yes

December 04, 2023

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Great people, easy to deal with, smooth easy transaction. was able to get in and out quickly. great deal!! More

by ericerogers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 24, 2023

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Employee Rating

All five of my vehicles are serviced at Mall of GA Ford. Three Fords a GMC and a VW all receive the same level of care from the service team at better prices than the OEM Dealers located nearby. More

by scharle
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Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull , Sterling And Chris

November 16, 2023

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Employee Rating

Service was without negatives. People were pleasant, helpful, competent and timely. My car, which I thought was OK when I brought it in, was running noticeably better after the ser More

by kentlecroysr
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Recommend Dealer
Yes

November 16, 2023

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I experienced outstanding customer service and attention to detail throughout my purchase experience. I would highly recommend this dealership to anyone looking to purchase a vehicle. More

by gould357
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Andy Stanley

November 04, 2023

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Employee Rating

The leasing process was bad. The lease buyout was bad. The junk fee to but the lease is bad. I would darken your steps ever again. More

by cademan424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 07, 2023

Mall of Georgia Ford responded

We're truly sorry to hear about your negative sales experience. Our aim is to provide a smooth and pleasant car-buying process for all our customers, and it's disappointing to learn that we fell short of your expectations. Your feedback is important to us, and we take it seriously. We will review the details of your experience with our sales team to identify areas for improvement. Our goal is to ensure that every customer receives the attention and assistance they deserve.

November 03, 2023

Dealership Rating
Employee Rating

Very timely and worked with my schedule. Id recommend anyone to go here for service More

by asjenkins514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words.

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