Augusto”Gus The Bus” Davila

Excellent repeated customer service from personnel: Gus (sales), Sterling (admin), Erin (finance) and Marina (service). This is my fifth VW I have purchased working with Gus. I received a great deal and l (sales), Sterling (admin), Erin (finance) and Marina (service). This is my fifth VW I have purchased working with Gus. I received a great deal and love my new 2024 Atlas cross sport- BLUE! More

by denise.h.m3 Verified Customer Verified Customer

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I purchased the ID 4 from the dealer after waiting 14 months with a scratch in the door and a bad headlight, the car stayed at the service for a long time to paint and waited for over a month without hea months with a scratch in the door and a bad headlight, the car stayed at the service for a long time to paint and waited for over a month without headlight until they got one to replace, happy I did not get into accident or tickets, sales people did not know how to work the car system and did not have enough experience. Finance is rude and does not smile. She treated us with no respect. The car had issues with the axles. It was sent four times for repair and has never been repaired. Finally, the service said I needed to change the tires for almost $1500, and the car remains unrepaired. Finally, I hired an attorney to file a lemon law. The factory paid off the car, and they paid me back for all my troubles. General manager when asked to reach me he first profiled me in social media before calling me, very bad More

by MSAMMOUR50 Verified Customer Verified Customer

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Gus and Eddie were Amazing! !! Their customer service is outstanding, and I would recommend them to anyone. !! Their customer service is outstanding, and I would recommend them to anyone. More

by Tammy Geer Verified Customer Verified Customer

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Great cars great people GustheBus is the Salesman we Love GustheBus he’s very knowledgeable about VW Brand and quickly guided us towards our new 2025 Tiguan SE-4WD-RLine We love thanks DirotoBrother we Love GustheBus he’s very knowledgeable about VW Brand and quickly guided us towards our new 2025 Tiguan SE-4WD-RLine We love thanks DirotoBrothers VW of Walnut Creek team is the best come see for your self it worth it! More

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Dealer is professional , does everything to make customer satisfied . Happy with purchase and after service . customer satisfied . Happy with purchase and after service . More

by SAFIAJAMAL.KHAN Verified Customer Verified Customer

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Thanks, Gus, it was a pleasure working with you. Answered all my repeated questions and always had a smile. Answered all my repeated questions and always had a smile. More

by DELLYRS Verified Customer Verified Customer

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I had a very fast and enjoyable experience buying Beetle. The staff was professional, friendly and knowledgeable at what they do. The staff was professional, friendly and knowledgeable at what they do. More

by rebashun1 Verified Customer Verified Customer

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We had such a wonderful experience buying our new car. Thank you to Gus for his helpfulness, knowledge and for keeping everything moving during the purchase process. 10 out of 10! Thank you to Gus for his helpfulness, knowledge and for keeping everything moving during the purchase process. 10 out of 10! More

by ROSFAMILY Verified Customer Verified Customer

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I have the best experience at your dealership. I've never been to a Volkswagen dealership and Gus was awesome. He made me feel welcome and safe. He taught me all the key features on the electric v I've never been to a Volkswagen dealership and Gus was awesome. He made me feel welcome and safe. He taught me all the key features on the electric vehicle as this was the first electric vehicle ID.Buzz. this vehicle was the first electric vehicle I've ever driven and I loved it! Thank you so much for having Gus as one of your team members. More

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They worked with me on a deal that other dealerships wouldn't be bothered. I felt really welcomed there and my business valued. wouldn't be bothered. I felt really welcomed there and my business valued. More

by stanjo Verified Customer Verified Customer

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