Augusto”Gus The Bus” Davila | Page 32

Clean and lots of windows people working and helping customers. Masks were worn and social distancing was well thought out. I was helped right away test driving in less than ten minutes. Traded in my Tr customers. Masks were worn and social distancing was well thought out. I was helped right away test driving in less than ten minutes. Traded in my Truck and almost got what I wanted for it. Roughly 3 hours done deal out the door happy Happy Father's Day! More

by RaiderPaul Verified Customer Verified Customer

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Service department said they would look into an issue. Said the car won’t be fixed as they need to look into other parts. THREE days of no car and I hadn’t heard anything. I ask the and they say sorry we Said the car won’t be fixed as they need to look into other parts. THREE days of no car and I hadn’t heard anything. I ask the and they say sorry we actually can’t do different parts. Ok, so I had to contact them after 3 days because they forgot. I pursued the issue and am told he was new and didn’t know. Somehow this was totally acceptable as all I got after this time was an apology that he was new. Totally insane. I was talking to someone about buying a new car here and decided to head over to Honda instead after this. I am still pursuing this issue up the chain as this incompetence just blew me away. Be wary of getting service done as new employees aren’t held to any standard here. My dealer, Gus, was amazing when I purchased the car and I had thought I found my new dealership. The service department is what drove me away, and I will never recommend another person to deal with this. More

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Gus is the most considerate person and will take very good care with you. This was the best experience we have ever had buying a car. Thank you so much Gus, we will buy our next car from you! good care with you. This was the best experience we have ever had buying a car. Thank you so much Gus, we will buy our next car from you! More

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Gus Davila did a fantastic job helping me find a great car, for the second time! He is so nice and doesn’t push you to purchase. car, for the second time! He is so nice and doesn’t push you to purchase. More

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I Purchased my third Volkswagen lease. I Ended up getting a great deal. The sales and management team worked fast to make it happen. In and out In less than an hour. a great deal. The sales and management team worked fast to make it happen. In and out In less than an hour. More

by NEFAVRO Verified Customer Verified Customer

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Great experience; love the online Itemized breakdown which gives you the out the door price. They worked really hard to help find the right car for me, without pushing the process. Honest, friendly, and which gives you the out the door price. They worked really hard to help find the right car for me, without pushing the process. Honest, friendly, and seamless process from start to finish. More

by jetxtr.taylor Verified Customer Verified Customer

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Responsive and transparent I recently bought a new VW Atlas from Dirito Bros. They were responsive, straight-forward, and easy to deal with, especially given the current lockdow I recently bought a new VW Atlas from Dirito Bros. They were responsive, straight-forward, and easy to deal with, especially given the current lockdown restrictions. More

by mrandrewdean Verified Customer Verified Customer

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The staff is friendly, focused, and professional. The warm friendly atmosphere and expert service made my car purchasing experience amazing! Thanks to Gus “the Bus” and the whole management team for the warm friendly atmosphere and expert service made my car purchasing experience amazing! Thanks to Gus “the Bus” and the whole management team for the attentive, expeditious, and supportive care. I am HAPPY!!! More

by BUKHARI.SAID Verified Customer Verified Customer

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So easy to communicate and work with during the selling process. The staff was courteous and very cognizant of sanitization. I never felt like I was being taken advantage of and interest rates were great! process. The staff was courteous and very cognizant of sanitization. I never felt like I was being taken advantage of and interest rates were great! More

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Always Excellence at VW Dirito Bros I have been working with Dirito Bros' sales and service team for 14 years. They always provide an excellent experience. I have confidence in both the I have been working with Dirito Bros' sales and service team for 14 years. They always provide an excellent experience. I have confidence in both the sales and service team members. Kevin and Marina have been responsive, knowledgeable and helpful over the years. I would recommend VW Dirito Bros, to any friend. Thank you for your consistent excellence! More

by JENNM Verified Customer Verified Customer

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