Austin Aufie
Austin Aufie at Basney Honda

Austin Aufie

Service Adviser

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.6
716 Reviews

Languages Spoken

English English

4.6

716 Reviews

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716 Reviews of Austin Aufie

January 13, 2026

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Employee Rating

This is the best Honda dealership in the area. Austin is an awesome service adviser, he treats everyone like family. Today's service was super fast and great. More

by tonecapone574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 04, 2026

Dealership Rating
Employee Rating

Usually good service. My recent visit was as good as always. Thank you very much. More

by MABSHOP621
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

December 31, 2025

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Employee Rating

The service was great and the people were very helpful and friendly. Will continue to use the service department in the future. More

by fbrubaker
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

December 20, 2025

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Employee Rating

Austin was very knowledgeable. He explains everything well. Was a great help. Smart and kind More

by Edseaborn
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

December 16, 2025

Dealership Rating
Employee Rating

Was told the issues with my car were related to issues that I thought were taken care of the last time it was. Because it was brought back to the same issues that I had. More

by Hootman531
Recommend Dealer
No

Other Employees Tagged: Austin Aufie

December 03, 2025

Dealership Rating
Employee Rating

Always take great care of my vehicle and expectional service. I never have to wait too long and if I do, their Uber car service comes in clutch. More

by Dee Z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Krause

October 27, 2025

Dealership Rating
Employee Rating

Asked for light on drivers side to be secured because keeps falling out and it continues to fall out. Windshield wiper fluid not replaced came back empty. Austin was great! Ran my garage remote out to me More

by Thenewmrshowe
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

October 01, 2025

Dealership Rating
Employee Rating

I’m not sure that the system of just showing up for routine maintenance is working well I was there for over three hours. More

by Sommerskk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 19, 2025

Dealership Rating
Employee Rating

Having had a working relationship over the last 24 years with Basney, I guess I would write them pretty highly. Their attention to detail, to Service and to customer relations is outstanding. It must be. I More

by bhuntin226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 18, 2025

Dealership Rating
Employee Rating

Expensive. left my car at 8:30 am but was done till 5:30 pm More

by Agarwal.arun.47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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