Austin Aufie
Austin Aufie at Basney Honda

Austin Aufie

Service Adviser

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.6
711 Reviews

Languages Spoken

English English

4.6

711 Reviews

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711 Reviews of Austin Aufie

December 03, 2025

Dealership Rating
Employee Rating

Always take great care of my vehicle and expectional service. I never have to wait too long and if I do, their Uber car service comes in clutch. More

by Dee Z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Krause

October 27, 2025

Dealership Rating
Employee Rating

Asked for light on drivers side to be secured because keeps falling out and it continues to fall out. Windshield wiper fluid not replaced came back empty. Austin was great! Ran my garage remote out to me More

by Thenewmrshowe
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

October 01, 2025

Dealership Rating
Employee Rating

I’m not sure that the system of just showing up for routine maintenance is working well I was there for over three hours. More

by Sommerskk
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

September 19, 2025

Dealership Rating
Employee Rating

Having had a working relationship over the last 24 years with Basney, I guess I would write them pretty highly. Their attention to detail, to Service and to customer relations is outstanding. It must be. I More

by bhuntin226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 18, 2025

Dealership Rating
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Expensive. left my car at 8:30 am but was done till 5:30 pm More

by Agarwal.arun.47
Service Price Transparency
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Recommend Dealer
Yes

September 17, 2025

Dealership Rating
Employee Rating

Kept me informed and explained everything they need to do and told me the costs upfront. More

by sn00py7565
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

Sep 17, 2025

Basney Honda responded

Thank you for the review!

September 08, 2025

Dealership Rating
Employee Rating

It is unfortunate that you cannot make an oil change appt. Waiting over 3 hours is not what I consider express. More

by sandi
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

September 07, 2025

Dealership Rating
Employee Rating

We figured out the problem quickly. But over my 2 visits it is so expensive. I’m a senior on Medicare . I wish that you cut prices a little for us. Thanks More

by kathyh958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Krause

September 05, 2025

Dealership Rating
Employee Rating

Not clear on what was needed No help when the issue wasn’t solved 15 word minimum More

by bonaccijc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 09, 2025

Dealership Rating
Employee Rating

Basney is courteous and prompt. Explains what needs to be done and how long it will take. Highly recommend! More

by THEMTHARTS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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