Austin Carr | Page 14

Great customer service and took care of my Lexus. The technician was knowledgeable and thorough during the process of fixing my vehicle. The technician was knowledgeable and thorough during the process of fixing my vehicle. More

by BRETT.JONES1020 Verified Customer Verified Customer

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Service was great the rep took time to make sure the service was good and correct service was good and correct More

by RJOHNSON1164 Verified Customer Verified Customer

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I really appreciate my consultant Austin Carr with my car repair and also waiving off my diagnosis cost so I can get 2 new tires and 2 new breaks. I really like the good customer service they provided at Toy repair and also waiving off my diagnosis cost so I can get 2 new tires and 2 new breaks. I really like the good customer service they provided at Toyota. More

by LOUISSAINT.MICHEE16 Verified Customer Verified Customer

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It was extremely chaotic and the communication could have been better. I deserved better for loyalty. been better. I deserved better for loyalty. More

by TAMISHAMELLOW Verified Customer Verified Customer

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Service with Austin Carr was excellent but the wait was too long. Three plus hours! too long. Three plus hours! More

by Judy Verified Customer Verified Customer

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Easy to make service appointment on line and service advisor was friendly and got work finished timely advisor was friendly and got work finished timely More

by HALLENM Verified Customer Verified Customer

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I always have an exceptional experience at Toyota. The workers make sure you understand everything and are comfortable. The workers make sure you understand everything and are comfortable. More

by Chelseaburgess39 Verified Customer Verified Customer

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Austin Carr and Brandon Alvarado were not only rude but forced me to pay a $250 diagnostic fee to tell me what I already knew, that the radio doesn’t work. The dealership wanted $1700 for a radio installat forced me to pay a $250 diagnostic fee to tell me what I already knew, that the radio doesn’t work. The dealership wanted $1700 for a radio installation, it costs $150 online. More

by Ryan Verified Customer Verified Customer

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Hello Toyota thanks for the job keep up the good work and follow safe a follow safe a More

by LINJEANCOM Verified Customer Verified Customer

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The General Manager Gregg is a nice guy and remedied my terrible situation caused by the service manager Carl. Carl wanted me to keep driving a moldy car and breathe in mold spores. His workers damaged my terrible situation caused by the service manager Carl. Carl wanted me to keep driving a moldy car and breathe in mold spores. His workers damaged my causing it to leak for months. It resulted in mold to form inside the car and the ac ducts. He should be fired as he’s a terrible human being simply stated. He has put your dealership at risk of a lawsuit. He also caused the situation to prolong and escalate to the point where Adel Squalli threatened physical assault against me, unprovoked by me which, prompted me to call the police. Again Gregg remedied the situation and took care of me because he understood the dealership was at fault as a result of the incompetence of the service department and it’s manager Carl’s and Adel Squalli’s extremely unprofessional and violent behavior. Adel Squalli should be fired as well. Terrible representative of Toyota of Tampa Bay. More

by Mali Verified Customer Verified Customer

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