Austin Carr | Page 14

Service is usually okay however everytime something is done with my tires like a rotation I lose a hubcap this has happen on mulitple occassions. I have purchased 2 sets of hubcaps thus far. Luckly the su done with my tires like a rotation I lose a hubcap this has happen on mulitple occassions. I have purchased 2 sets of hubcaps thus far. Luckly the supervisor this time plans to replace them. Other than that serive is usually pretty good at this location. More

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I appreciate the communication from Austin and the parts staff. I expressed my frustration since we have communicated that there is a broken plastic piece on our passenger side middle row captain chair, and staff. I expressed my frustration since we have communicated that there is a broken plastic piece on our passenger side middle row captain chair, and there was some confusion on who had taken pictures and documented a part number. Austin cleared it up, and made sure it was noted on our invoice. I hope it is taken care of on our next visit. More

by Justin Lewis Verified Customer Verified Customer

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Great customer service and took care of my Lexus. The technician was knowledgeable and thorough during the process of fixing my vehicle. The technician was knowledgeable and thorough during the process of fixing my vehicle. More

by BRETT.JONES1020 Verified Customer Verified Customer

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Service was great the rep took time to make sure the service was good and correct service was good and correct More

by RJOHNSON1164 Verified Customer Verified Customer

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I really appreciate my consultant Austin Carr with my car repair and also waiving off my diagnosis cost so I can get 2 new tires and 2 new breaks. I really like the good customer service they provided at Toy repair and also waiving off my diagnosis cost so I can get 2 new tires and 2 new breaks. I really like the good customer service they provided at Toyota. More

by LOUISSAINT.MICHEE16 Verified Customer Verified Customer

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It was extremely chaotic and the communication could have been better. I deserved better for loyalty. been better. I deserved better for loyalty. More

by TAMISHAMELLOW Verified Customer Verified Customer

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Service with Austin Carr was excellent but the wait was too long. Three plus hours! too long. Three plus hours! More

by Judy Verified Customer Verified Customer

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Easy to make service appointment on line and service advisor was friendly and got work finished timely advisor was friendly and got work finished timely More

by HALLENM Verified Customer Verified Customer

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I always have an exceptional experience at Toyota. The workers make sure you understand everything and are comfortable. The workers make sure you understand everything and are comfortable. More

by Chelseaburgess39 Verified Customer Verified Customer

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Austin Carr and Brandon Alvarado were not only rude but forced me to pay a $250 diagnostic fee to tell me what I already knew, that the radio doesn’t work. The dealership wanted $1700 for a radio installat forced me to pay a $250 diagnostic fee to tell me what I already knew, that the radio doesn’t work. The dealership wanted $1700 for a radio installation, it costs $150 online. More

by Ryan Verified Customer Verified Customer

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