Austin Czerwinski | Page 10

First thing, I brought my car in to have them look into my air compressor that right Honda said I need replaced and paid right Honda the $100 to look at it. I brought it to showcase in order to get it unde my air compressor that right Honda said I need replaced and paid right Honda the $100 to look at it. I brought it to showcase in order to get it under warranty, believing it would be replaced. Instead, they say there was nothing wrong with it and attempted to charge me the $100 again. I refused to pay the $100 again and they came up with a convenient “service” about needing my brake fluid changed. Keep in mind I was at or around the 60k mile service for my car that would include brake fluid replacement, among other things. I did not know this at the time and they swindled me out of $100 and did nothing to replace my air compressor under warranty. Shady, greedy dealership. Oh and I lease my car for 3 years paying around 12k on a ~ 21k purchase. After the three years I went in to finance it and they tacked on enough be fees to bring the total back up to ~21k. -10/10 DO NOT DO BUSINESS HERE. Trash morals of the greedy preying on anyone they can. More

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Quick informative and easy They honored their time estimates Comfortable lounge area with coffee and water estimates Comfortable lounge area with coffee and water More

by HARRYS246 Verified Customer Verified Customer

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Good communication when there was an issue with a repair issue - keeping in touch while I waited issue - keeping in touch while I waited More

by SBAKER224 Verified Customer Verified Customer

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Very knowledgeable accommodating kudos to you Austin. Thank you and Honda for all your help Thank you and Honda for all your help More

by VGENTRY2005 Verified Customer Verified Customer

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Great customer service, attentive, and prompt completion of work. Honest and clear communication by service advisor of work. Honest and clear communication by service advisor More

by MCAIRO88 Verified Customer Verified Customer

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Just threw me in a car and that was it; only cared about the sale the sale More

by EDDARDEN50 Verified Customer Verified Customer

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Clear communication about my vehicle needs. Received a message to confirm my approval of maintenance. Transparency is important ti build trust. The associate helping me made sure my vehicle was Received a message to confirm my approval of maintenance. Transparency is important ti build trust. The associate helping me made sure my vehicle was at its best before handing it over. More

by MARIVEL380 Verified Customer Verified Customer

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Prompt and courteous service. Service Advisors are knowledgeable and are good listeners. Put the customer first. Service Advisors are knowledgeable and are good listeners. Put the customer first. More

by MDAY16 Verified Customer Verified Customer

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Showcase Honda employees are very nice. Any of them will engage you. They also take responsibility for anything not done right. Austin my service manager knows his craft, and I can coun Any of them will engage you. They also take responsibility for anything not done right. Austin my service manager knows his craft, and I can count on him. More

by RONRAYO Verified Customer Verified Customer

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Austin is the best! Always takes good care of my car.😊 super convenient booking online Always takes good care of my car.😊 super convenient booking online More

by MELISA-HARRY Verified Customer Verified Customer

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