Austin Rios
Austin Rios at Grand Prairie Ford

Austin Rios

Sales Consultant

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.4
5 Reviews

Dealership Experience

8 mos

4.4

5 Reviews

Write a Review

5 Reviews of Austin Rios

July 25, 2025

Dealership Rating
Employee Rating

Great experience and great people. They have many good vehicles. Much appreciation from there help. More

by walkerhoard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2025

Grand Prairie Ford responded

We are utterly delighted to hear about your wonderful experience with our team. It means so much to know that you found our staff to be helpful and that our vehicle selection met your needs. Your kind words about the great people here at Grand Prairie Ford truly brighten our day. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of care in the future.

July 17, 2025

Dealership Rating
Employee Rating

The salesman was nice and did a good deal . The hole experience was great me and my wife were pleased. More

by CAROLEAGREENWOOD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2025

Grand Prairie Ford responded

Thank you for sharing your positive experience with us! We are delighted to hear that you found our sales team to be helpful and that they were able to provide you with an excellent deal. It's wonderful to know that both you and your wife had such a great experience throughout the entire process. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future.

July 14, 2025

Dealership Rating
Employee Rating

"If you purchase the MPP Warranty they will drop your interest rate by 3 points" Hope you don't fall for their scam in financing. Now I have to go to the trouble of canning that MPP no good for nothing More

by TrippleR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 14, 2025

TrippleR responded

Bad tire and wheel passenger rear (been curbed) wheel will have to be replaced missing floor mats missing luggage hide shade mssing cargo net needs new wiper blades squeaking Rear tailight was busted no inspection on body (front bumper and rear bumper) lots of damage Torn armrest on both rear passenger seats holes in the back of the rear passenger seats trim missing on AC vents Forced to buy a warranty I did not clearly want in the finance department Sales manager was very ugly to me over the phone and told me just to return the vehicle with the busted tail light lens and no floor mats and torn seats.

Jul 14, 2025

TrippleR responded

Asked for a copy of the Car Fax and was just flashed at me and no one has sent that copy to me by email. Stay Away!!!!!

Jul 14, 2025

TrippleR responded

Paid 35K for a car that was listed as $24,663.00 asked to put down $500 on my card to hold the car they took $1K out of my checking account and they show 35K on the paperwork with a 5K down payment for a total of $30K. OMG they will rip you off!!

July 06, 2025

Dealership Rating
Employee Rating

The salesperson Brenda was very helpful, not overly pushy when it came to trying to sell me my used vehicle. Answered my questions even gave me a couple hours outside of the dealership to make a decision whi More

by c1yarbro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that Brenda provided you with helpful service without being overly pushy during your vehicle purchase process. It sounds like she took the time to answer your questions thoroughly and respected your need to make a thoughtful decision by giving you the space you needed. We appreciate your recognition of her approach and are thrilled that you chose to come back and complete your purchase with us. Your feedback helps us continue to provide quality service to all our customers.

March 16, 2025

Dealership Rating
Employee Rating

Great experience except for the extra credit check! Great clean atmosphere with a great inventory! More

by Mybad_75354
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Smith

Mar 18, 2025

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear you had a great experience and enjoyed the clean atmosphere and our inventory. We apologize for the extra credit check and appreciate your understanding. We hope to make your next visit even better and look forward to assisting you again in the future!

Dealership Inventory (724 Vehicles)

new 2025 Ford Mustang car, priced at $31,259
2025 Ford Mustang
new
Molten Magenta Metallic TC exterior
Automatic
Rear-wheel Drive
new 2025 Ford F-150 car, priced at $50,066
2025 Ford F-150
new
Agate Black exterior
Automatic
Rear-wheel Drive
new 2025 Ford F-350 car, priced at $67,039
2025 Ford F-350
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2025 Ford Ranger car, priced at $33,405
2025 Ford Ranger
new
Ruby Red Tinted exterior
Automatic
Rear-wheel Drive
used 2023 Ford F-150 car, priced at $37,478
2023 Ford F-150
used
Carbonized Gray Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Ford Mustang car, priced at $37,769
2025 Ford Mustang
new
Shadow Black exterior
Automatic
Rear-wheel Drive