Austin Rios

Grand Prairie Ford responded

We are pleased to hear about your excellent experience with our dealership. Your feedback about our quick service and quality vehicles means so much to our team. It's wonderful to know that your recent car service was both efficient and hassle-free. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the same level of outstanding service.

Grand Prairie Ford responded

We are utterly delighted to hear about your wonderful experience with our team. It means so much to know that you found our staff to be helpful and that our vehicle selection met your needs. Your kind words about the great people here at Grand Prairie Ford truly brighten our day. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of care in the future.

Grand Prairie Ford responded

Thank you for sharing your positive experience with us! We are delighted to hear that you found our sales team to be helpful and that they were able to provide you with an excellent deal. It's wonderful to know that both you and your wife had such a great experience throughout the entire process. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future.

TrippleR responded

Bad tire and wheel passenger rear (been curbed) wheel will have to be replaced missing floor mats missing luggage hide shade mssing cargo net needs new wiper blades squeaking Rear tailight was busted no inspection on body (front bumper and rear bumper) lots of damage Torn armrest on both rear passenger seats holes in the back of the rear passenger seats trim missing on AC vents Forced to buy a warranty I did not clearly want in the finance department Sales manager was very ugly to me over the phone and told me just to return the vehicle with the busted tail light lens and no floor mats and torn seats.

Grand Prairie Ford responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that Brenda provided you with helpful service without being overly pushy during your vehicle purchase process. It sounds like she took the time to answer your questions thoroughly and respected your need to make a thoughtful decision by giving you the space you needed. We appreciate your recognition of her approach and are thrilled that you chose to come back and complete your purchase with us. Your feedback helps us continue to provide quality service to all our customers.

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear you had a great experience and enjoyed the clean atmosphere and our inventory. We apologize for the extra credit check and appreciate your understanding. We hope to make your next visit even better and look forward to assisting you again in the future!