Austin Shemon | Page 16

FINDING THE RIGHT CAR LEAD US TO THE RIGHT DEALERSHIP Already owning a Mercedes, I was always impressed by the service provided when in need of maintenance or service. When searching for a new Mercedes, Already owning a Mercedes, I was always impressed by the service provided when in need of maintenance or service. When searching for a new Mercedes, we did our initial search online and found the vehicle that checked all of our boxes in terms of style and amenities. After finding a car that interested us at Mercedes Benz - Hagerstown, we initiated a call to the dealership to arrange to come see the car and was fortunate to have Rob Edmonds as our sales associate. Rob not only listened to what mattered to us in our purchase but his knowledge of the Mercedes brand, products offered and specifically the vehicle we were viewing, was impressive. During our visit, we also had the privilege of working with Austin Shemon in the financing department. The manager came around while we were in the process of doing paperwork to make sure we were satisfied with the process. As we drove away in our new car, we felt this was the best car buying experience we have had and we feel Rob Edmonds is reason for that. More

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Turly Professionsal Barry London is the epitome of sales professionalism. He's not pushy, but yet he is 101% knowledgeable about the car product that he sells. There wa Barry London is the epitome of sales professionalism. He's not pushy, but yet he is 101% knowledgeable about the car product that he sells. There wasn't a question about the car's features that he couldn't answer, and was always available to offer anything additional. Austin Shemon is THAT guy in finance. Not only does he know the sales product, but his financial acumen is second to none. He went over all the available aftermarket suggestions with detail that you can understand without having to ask twice. When you have a combination of two professionals such as these...not only are they successful, but you win at your purchase every time Thanks again for everything fellas...I appreciate it....even on a rainy day! -Dwight. More

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Great experience at MB Hagerstown! Thanks for you help in getting us in an upgrade vehicle! Great service from Barry and good price on the vehicle! Thanks for you help in getting us in an upgrade vehicle! Great service from Barry and good price on the vehicle! More

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Fabulous Experience!! I would like to give high praise to my salesman, Barry London. He went over and above working with me on ending my current car lease and purchasing a I would like to give high praise to my salesman, Barry London. He went over and above working with me on ending my current car lease and purchasing a new vehicle. I am very indecisive, and Barry knew what I wanted and what I needed in order to make this deal work out for me. So, thank you for all your knowledge and experience, responding to all my never-ending requests and most of all for being PATIENT with me for months until I decided what I wanted to do!! Also special thank you to Justin and Austin!!! I love my car!! Nichole Cordell More

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Excellent Buying Experience! Barry London made my 1st buying experience with Mercedes a delight! Such a nice man and he really made me feel like family from the beginning. He mad Barry London made my 1st buying experience with Mercedes a delight! Such a nice man and he really made me feel like family from the beginning. He made everything a very smooth process. Thanks again! Mindy Roche More

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Fantastic service Highly recommend MB of Hagerstown. New car purchase was seamless and the process was very easy. Had a great experience and left very satisfied. Tha Highly recommend MB of Hagerstown. New car purchase was seamless and the process was very easy. Had a great experience and left very satisfied. Thanks MB of Hagerstown and the entire staff. More

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Great dealership The entire Mercedes team is great!!! Barry is by far the best car salesperson I have ever had!! He is super attentive, he really pays attention. He is The entire Mercedes team is great!!! Barry is by far the best car salesperson I have ever had!! He is super attentive, he really pays attention. He is definitely NOT pushy. What I really appreciate is that I had gone into the dealership a few times just looking. I had specific features I wanted my next vehicle to have. The one I looked at on that particular day did not have the one feature I really wanted. Maybe a month later Barry emailed me and told me that he had a vehicle on the lot that had a lot of the features I wanted. I was really impressed by that. Impressed by the fact that he did keep me in mind and remembered what I wanted in my next vehicle. Everyone was super helpful and not pushy at all on the fact that I was getting my financing somewhere else. Other dealerships they really push for you to get financing through them. Another positive about Mercedes of Hagerstown is their pre-owned vehicles are by far the CLEANEST pre-owned vehicles of any dealership that I have been to in the tri-state area. More

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My first lease The entire Hagerstown Mercedes Benz team were extremely courteous and very helpful. Mike Lavrenchik left no stone unturned and made our first leasing The entire Hagerstown Mercedes Benz team were extremely courteous and very helpful. Mike Lavrenchik left no stone unturned and made our first leasing experience a great one. Austin Shemon was also very helpful in finance..Thanks to all at Hagerstown Mercedes Benz. More

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Loving my GLC!! I have gotten all of my Mercedes from this dealership and it is by far the best. Barry always does a fantastic job of finding me exactly what I am loo I have gotten all of my Mercedes from this dealership and it is by far the best. Barry always does a fantastic job of finding me exactly what I am looking for in a vehicle. Austin and Tony are wonderful as well. I just bought my first SUV and I absolutely love it. I would recommend them to anybody. More

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This is an excellent dealership I found my salesman Barry to be knowledgeable, polite, accommodating and funny. I felt no pressure to buy; the salesman let the car sell itself. But f I found my salesman Barry to be knowledgeable, polite, accommodating and funny. I felt no pressure to buy; the salesman let the car sell itself. But for the cheesy music in the showroom, I would have rated this dealership 5 stars. More

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