Austin Simpson
Austin Simpson at Ken Ganley Ford Parma

Austin Simpson | Page 14

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
141 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

4.9

141 Reviews

Write a Review

141 Reviews of Austin Simpson

May 20, 2021

Dealership Rating
Employee Rating

Service and Sales were all outstanding, really excellent. Ya'll nailed it. Went from service to Sales in the same day. Thanks everyone. Will S More

by wisub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi , Ashley Neely, Nick, Tracy

May 21, 2021

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 03, 2021

Dealership Rating
Employee Rating

I recently purchased a 2021 Explorer ST from Ganley Ford West. I first contacted Ganley through their internet portal. Morgan arranged confirmed availability of the vehicle I was interested in. She arranged More

by mhodson54
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy

May 04, 2021

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well with Morgan, Austin and Matt. We hope you enjoy your new 2021 Ford Explorer ST. We truly appreciate your feedback!

April 27, 2021

Dealership Rating
Employee Rating

Austin Simpson was awesome with helping my wife and I purchased a new Ford Explorer. Our vehicle was not on the lot and within a day Austin and John made sure we had the vehicle when promised. Great job! More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Apr 27, 2021

Ken Ganley Ford Parma responded

Thank you, David, for choosing Ganley Ford West, your feedback and rating mean a lot to us. We're glad Austin and John were able to help, and we hope to see you again!

Apr 27, 2021

Ken Ganley Ford Parma responded

Hi David, we're happy you found our staff to be so supportive during your experience here at Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

April 14, 2021

Dealership Rating
Employee Rating

I had a very good experience at this dealership all staff were very courteous and helpful dealing with me and my purchase of my new F-150 Truck More

by DOUG3D61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Apr 14, 2021

Ken Ganley Ford Parma responded

Thanks for your review, Doug! We always do our best to make sure our customers leave with the car they desire. We're glad to hear you enjoyed your experience. We hope you enjoy your F-150 even more!

March 05, 2021

Dealership Rating
Employee Rating

Great team of professionals! Highly recommend working with them on finding what works best for your budget and family needs! Will definitely be back for our next car. More

by David8815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy

Mar 06, 2021

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us, David! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 29, 2020

Dealership Rating
Employee Rating

I'm in love with my new truck! Austin was wonderful! I'll definitely recommend anyone I know in search of a new vehicle here! More

by marissahubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Dec 30, 2020

Ken Ganley Ford Parma responded

It's fantastic to hear, Marissa, that Austin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford West!

December 03, 2020

Dealership Rating
Employee Rating

I found Ganley Ford West a very friendly place to do business. They went out of their way to find a car that met my preferences and treated me with respect, answering all my questions carefully and kno More

by eileen5simpson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2020

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us, Eileen! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 24, 2020

Dealership Rating
Employee Rating

Austin was an amazing sales rep. He took his time with us listen to our needs and found the best car for our price range. I would highly recommend him to anyone looking for a car. He’s a keeper!!! More

by judyvanderwyst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2020

Ken Ganley Ford Parma responded

It's fantastic to hear, Judy, that Austin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford West!

October 22, 2020

Dealership Rating
Employee Rating

I had an excellent experience! They got me out of my lease early, and gave me what I wanted for my trade in. Everyone was nice and super helpful. More

by Tim k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher

Oct 22, 2020

Ken Ganley Ford Parma responded

Thank you, Tim, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

September 22, 2020

Dealership Rating
Employee Rating

Great service department! Unfortunately none of your sales team knows how to synch my phone to the vehicle's guidance system. So that is a feature that I can't use. More

by LAURAHAYSINTERNET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Sep 23, 2020

Ken Ganley Ford Parma responded

Laura, Thank you for the kind words for our service department! We look forward to sharing your compliments with Austin and Ashley, and don't hesitate to let us know if we can be of further assistance.

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