Dealership Experience
6 yrs, 1 mo
54 Reviews
Write a Review54 Reviews of Austin Smith
March 06, 2024
I had my fuel filter changed on 3/1/24 afterwards my car smell like gas for three days, my car has a delayed startup after work was performed on my car. I had to return in 3/4 to correct the issues. My car smell like gas for three days, my car has a delayed startup after work was performed on my car. I had to return in 3/4 to correct the issues. My car is better but still isn't up to speed like prior to my visit. More
Other Employees Tagged: Austin Smith
February 29, 2024
I enjoy the service process at Regal Honda. From check in, to advisor to service technician. Each person has and does their part, a well oiled machine! They have have a great waiting area wit From check in, to advisor to service technician. Each person has and does their part, a well oiled machine! They have have a great waiting area with water and snacks too! More
Other Employees Tagged: Thomas Farris, Matthew Mackay , Michael Greenhow
February 07, 2024
It's impossible to get your service advisor on the phone. The parts department is a complete joke. They wanted me to look for the part. They told me the wrong part to purchase. Austin was great. I don't thin The parts department is a complete joke. They wanted me to look for the part. They told me the wrong part to purchase. Austin was great. I don't think I will buy or get my car serviced there again. More
Other Employees Tagged: Austin Smith
January 27, 2024
Accommodates to your needs, fast working, helpful and overall kind people They listen carefully, automatically imply customer service, and take care of you and your car on every visit. overall kind people They listen carefully, automatically imply customer service, and take care of you and your car on every visit. More
Other Employees Tagged: Austin Smith
January 24, 2024
Good service Representative explained what was needed and gave me option of having work done or not gave me option of having work done or not More
Other Employees Tagged: Ray Taylor, Rob Young, Chrissy Hartman, Jessica Torres, Megan Barnes , Sal Campisi III