Austin Smith
Austin Smith at Regal Acura
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Austin Smith

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.5
6 Reviews
4.5

6 Reviews

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6 Reviews of Austin Smith

April 17, 2024

Dealership Rating
Employee Rating

Thanks to the hospitality and great service especially from Austin Smith. The whole team was being helpful and appreciative. More

by thuantran49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Regal Acura responded

We are so grateful for your review. Thanks for sharing your review with us and the community

April 17, 2024

Dealership Rating
Employee Rating

Everything was ok ! Did not wash or vacuum car! Which was strange seeing that I brought a brand new car from the dealership More

by yat1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Regal Acura responded

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

March 02, 2024

Dealership Rating
Employee Rating

Had a basic oil change appt scheduled for 8:30. It took more than 2.5 hours for the service to be completed. Thats way too long. More

by sdlittle96
Recommend Dealer
Yes

Other Employees Tagged: Austin Smith

Mar 05, 2024

Regal Acura responded

We're sorry to hear that your wait was longer than expected. We understand how valuable your time is and we apologize for any inconvenience.

January 25, 2024

Dealership Rating
Employee Rating

The people were nice and professional. Lexi Fisher is very professional. Thank you for your services. More

by geniestar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Regal Acura responded

Thank you.

January 25, 2024

Dealership Rating
Employee Rating

I am pleased with all the techs and Austin Smith. Only my concern is after appointment when reach there waiting to see an adviser for a long time in a long line is a terrible experience. Usually it i More

by udayan_100
Recommend Dealer
Yes

Other Employees Tagged: Austin Smith

Feb 01, 2024

Regal Acura responded

Thank you.

August 25, 2023

Dealership Rating
Employee Rating

Very nice to see that the employees are there to make your experience a good one. More

by KNORI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor , Sal Campisi III

Aug 25, 2023

Regal Acura responded

Thank you, we are so grateful for your kind words.

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