Austin Venters | Page 14

Best service and response to an Emergency battery replacement. We're planning to get a new vehicle soon, and your dealership is #1 in our scheme of replacement What about another vehicle with a replacement. We're planning to get a new vehicle soon, and your dealership is #1 in our scheme of replacement What about another vehicle with a hybrid package? More

by TONYMCKENNA721 Verified Customer Verified Customer

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Austin Carr and Norm Vassell and Harvey Mondragon are my go to service advisors. Toyota of Tampa Bay earned my trust. go to service advisors. Toyota of Tampa Bay earned my trust. More

by White Lightning Verified Customer Verified Customer

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Service advisors Austin Venters and Norman, and the mechanic(s) who worked on my car were upfront, honest, and very professional in all their communications and actions. mechanic(s) who worked on my car were upfront, honest, and very professional in all their communications and actions. More

by RSTUV.1999 Verified Customer Verified Customer

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I was visiting from out of town when I noticed the tire on the driver’s side of the car started driving in a way that wasn’t normal. I decided to take it to this dealership since it was down the road from on the driver’s side of the car started driving in a way that wasn’t normal. I decided to take it to this dealership since it was down the road from my hotel. Austin was great and provided me with quick updates about my car. I even received a video from the technician who inspected my car. It showed me what the problem was and a couple of other things I should look into later. The put a new tire on and called when it was done. The experience was great and will come back here if I’m in town again and experience car problems. More

by NICOLEKOLASA.11 Verified Customer Verified Customer

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My advisor Jc Collins was the worst! He is not understanding and is not compassionate. I never want him as my advisor again. I don’t know if he is new to being an Advisor but he was inco He is not understanding and is not compassionate. I never want him as my advisor again. I don’t know if he is new to being an Advisor but he was incompetent and didn’t know his stuff. He was trying to charge me for things I’ve never been charged for before and on top of that he told me that I refused a service last year and that was a lie, he claimed that’s what the computer said. I don’t know what’s going over there at Toyota, putting lies in the system. More

by lbycinthe32 Verified Customer Verified Customer

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Waste of time - took over an hour just to get a battery tested which didn't even get done. Will never be coming back to this dealership. tested which didn't even get done. Will never be coming back to this dealership. More

by Mar Verified Customer Verified Customer

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very polite and knowledgeable very detailed with his explanation , he was very organized and the work was done in record time explanation , he was very organized and the work was done in record time More

by SUCASA64 Verified Customer Verified Customer

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Austin was the best! The service was excellent and that is why we return to Toyota of Tampa Bay. The service was excellent and that is why we return to Toyota of Tampa Bay. More

by MKS0530 Verified Customer Verified Customer

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Austin was AWESOME! He explained everything to me very clearly and it was a pretty quick visit!! Love this dealership!! He explained everything to me very clearly and it was a pretty quick visit!! Love this dealership!! More

by yahida.aponte7 Verified Customer Verified Customer

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I have waited Almost 3 hours just fir xxxxing oil change that is ridiculous!!! Your tech guys dont know any xxxx how to work fast that is ridiculous!!! Your tech guys dont know any xxxx how to work fast More

by BYSAMADOV Verified Customer Verified Customer

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