Avery Gathercole
Avery Gathercole at Volkswagen of Downtown Chicago

Avery Gathercole | Page 3

Sales Associate

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.8
41 Reviews

Dealership Experience

2 yrs

Industry Experience

2 yrs

4.8

41 Reviews

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41 Reviews of Avery Gathercole

December 28, 2024

Dealership Rating
Employee Rating

Avery and Julian lied to me over and over again and I came in with an offer from online and they gave me a price 7k above that offer. I was chased out of dealership by them and they were incredibly rude More

by carbuyer1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Julian Perez

Dec 28, 2024

Volkswagen of Downtown Chicago responded

Hello. I am so sorry to hear about this. My name is Jay Jaber and I am the GSM of the dealership. Please call or text me directly on my cell as I would like to know exactly what happened and see if there is any way we can fix this. We are in the Gold Coast and my team needs to be better than this and our customers deserve better. Thank you, Jay 708-336-9604

December 22, 2024

Dealership Rating
Employee Rating

Agile, helpful and very prompt. I enjoyed the experience. They were so friendly and make everything easy for me More

by MULUTASUSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Cesario

Dec 22, 2024

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 15, 2024

Dealership Rating
Employee Rating

I like to think general manager, Michael Zafiriou, you for reading my letter and working with me with the vehicle that I purchased from his dealership. I also like to think Davis Luckett, who did the fina More

by brazil8224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for taking the time to share your feedback. It's great to hear that our team was able to help and resolve any issues that came up! Please don't hesitate to reach out if you need any further assistance.

October 28, 2024

Dealership Rating
Employee Rating

Avery was great to work with. Felt like she worked to get us the best deal. Would definitely recommend her as well as Volkswagen of downtown Chicago! Thanks Avery!!! More

by Charlie A
Recommend Dealer
Yes
Oct 28, 2024

Volkswagen of Downtown Chicago responded

Hi Charlie: Thanks for sharing your thoughts about your experience with Avery here at Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

October 26, 2024

Dealership Rating
Employee Rating

The entire team was extremely helpful with the purchase of my new vehicle. Avery listened to me and helped me pick just the right vehicle for me. More

by MERIMOLLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez, Davis Luckett , Baha Yer

Oct 27, 2024

Volkswagen of Downtown Chicago responded

We are very happy to hear that Avery and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 25, 2024

Dealership Rating
Employee Rating

Good experience everyone was very friendly the valet parking was confusing but other then that great.. More

by Kathy jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Baha Yer

Oct 27, 2024

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

October 24, 2024

Dealership Rating
Employee Rating

Avery is extremely knowledgeable about vehicles and Volkswagen. She helped us purchase an Atlas. Next time I need a new vehicle I will only go to her. More

by Karagerke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with Avery and our team. We're glad to hear we delivered such a great experience!

October 23, 2024

Dealership Rating
Employee Rating

We had an amazing experience while buying our new Tiguan! We intended to shop around exploring other options, but Avery explained us all options, was very attentive and helpful in our considerations and we d More

by Olga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahad Aamer , Baha Yer

Oct 24, 2024

Volkswagen of Downtown Chicago responded

Hi Olga: We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 22, 2024

Dealership Rating
Employee Rating

My sales person Avery did a great job. I felt she was trustworthy and helpful. The overall process took a very long time but I am sure that I will be happy with my Tiguan for years. More

by Nan
Recommend Dealer
Yes
Oct 23, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review, Nan! We are thrilled that Avery had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Downtown Chicago!

October 21, 2024

Dealership Rating
Employee Rating

Avery was so helpful and friendly! She made the process of buying my dream car so very seamless. Highly recommend More

by Steph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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