Barry Jensen
Barry Jensen at Tenvoorde Ford

Barry Jensen | Page 29

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

Contact Me
4.9
416 Reviews

I have worked with ford service since 2009.

Dealership Experience

10 yrs, 8 mos

Industry Experience

16 yrs, 8 mos

Specialties & Trainings

Ford Certified

Languages Spoken

English English

Employee Video

4.9

416 Reviews

Write a Review

416 Reviews of Barry Jensen

August 04, 2021

Dealership Rating
Employee Rating

Still not able to fix car. Has been there 2 weeks.have asked them to bring on higher service person. Been going on over year More

by RICK.LOUANNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Rodriguez

Aug 10, 2021

Tenvoorde Ford responded

Dear Rick, we sincerely apologize for any frustration this process has caused you. We understand how strongly you must feel and would love the opportunity to make it right. If you're open to a discussion, please contact Craig Schaefer, our Service Manager, at cschaefer@tenvoordeford.com. We look forward to hearing from you.

July 24, 2021

Dealership Rating
Employee Rating

Great service and easy to get in , have the work done am be on the road at a reasonable price! Always look forward to a visit More

by panama8984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim , Grant Clifton, Russ Hoeschen

Jul 26, 2021

Tenvoorde Ford responded

We are happy to hear that you are pleased with the service you received here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2021

Dealership Rating
Employee Rating

Overall, I had a great experience with this dealership. My service advisor, Mike, was extremely friendly and was very easy to work with! I highly recommend Tenvoorde for your vehicle needs. More

by dhahn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim

Jul 19, 2021

Tenvoorde Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience. Please let us know what we can do for you in the future. Have a great day!

July 16, 2021

Dealership Rating
Employee Rating

The service techs called me but no one wanted to replace a license plate bulb or any of my requests as I bought my vehicle from choice auto NOTHING I requested beyond the services of undercoating got done i More

by lindquist1192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Asperheim , Grant Clifton, Russ Hoeschen

Jul 21, 2021

Tenvoorde Ford responded

Thanks for sharing your feedback. We are sorry your experience did not match your expectations. Please feel free to reach out to Craig Schaefer, our Service Manager, at cschaefer@tenvoordeford.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

July 16, 2021

Dealership Rating
Employee Rating

I always have a positive experience when dealing with Tenvoorde. I received regular text updates and they made sure I had a rental car to drive. They even picked my husband up at our house so he could pi More

by afe_27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim , Grant Clifton, Russ Hoeschen

July 16, 2021

Dealership Rating
Employee Rating

The service was great. I'm not sure who helped me, but I am giving each member of the service department a 5. I know they all give great service as that is the Tenvoorde way!! More

by LAMIDELFINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim , Grant Clifton, Russ Hoeschen

Jul 19, 2021

Tenvoorde Ford responded

We are happy to hear that you are pleased with the service you received here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 12, 2021

Dealership Rating
Employee Rating

They did not charge me for extra labor after a faulty part was used which I appreciated. Their customer service was excellent and they made sure that I had a reliable vehicle to use while my vehicle was More

by GINADANIEL29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim , Grant Clifton, Russ Hoeschen

Jul 13, 2021

Tenvoorde Ford responded

Hello, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Tenvoorde Ford.

July 04, 2021

Dealership Rating
Employee Rating

Wonderful customer service! I was treated like a person and salesman helped me find the exact truck i wanted and wqs looking for. Very pleased. More

by nancyannhall
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Williams, Bob Aanenson , Dan Lochner, Dave Welch

Jul 13, 2021

Tenvoorde Ford responded

Hello Nancy, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

June 20, 2021

Dealership Rating
Employee Rating

Nice and easy The problem was determined the part was ordered and I was contacted as soon as it came in. The repair was done quickly and my fuel economy was restored. More

by richefixit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim , Grant Clifton, Russ Hoeschen

Jun 22, 2021

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

June 19, 2021

Dealership Rating
Employee Rating

They worked til vehicle was working correctly! Barry was very helpful! Communication was excellent. Liked that communication is via texting. Had to bring vehicle back, but there was no hassle about that! More

by Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Tenvoorde Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience. Please let us know what we can do for you in the future. Have a great day!

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