Barry London | Page 62

Customer Oriented Dealership !!! My wife and I came into the dealership late on a Friday night. We was looking at the CLA250 outside and was greeted by Barry London. He advised that h My wife and I came into the dealership late on a Friday night. We was looking at the CLA250 outside and was greeted by Barry London. He advised that he had a CLA250 in the showroom and we would be able to see the vehicle and interior better in the lighting. Even though we were dressed in blue jeans and a t-shirt, Barry London and Justin Harbert, made us feel very welcomed at the dealership. They (Barry London and Justin Harbert) were willing to take us on a test drive even though they were suppose to close in ten minutes. We decided to come back the next day to do the test drive. We returned on Saturday morning and was greeted by Justin Harbert because Barry London was already dealing with some customers. Justin Harbert arranged for us to take our test drive. We returned from our test drive and made the decision try to work out a deal on purchasing a CLA250. Justin Harbert checked out our trade-in vehicle and within several minutes came back with an offer. We were very pleasantly surprised about the offer which made our decision to purchase the CLA250 easy. The sales team worked as a group. While Justin Harbert and Barry London were busy working on the transaction. The other two salesmen were very friendly and talked to us about the vehicle. We were told to wait in the lounge area, get a drink, watch tv, and relax while the transaction was completed. The transaction went very smoothly and Barry London took the time to explain the features of the vehicle. He paired our phones with the vehicle, loaded our contacts, set up our radio stations, and loaded music from our phones. Barry London was very knowledgeable and able to answer any questions we had about the vehicle and the transaction. They made the purchase of our vehicle very enjoyable. Thanks a lot. More

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Customer focused Just bought a used BMW and the experience was outstanding. Barry London was excellent. He is knowledgable, friendly, and very focused helping me exper Just bought a used BMW and the experience was outstanding. Barry London was excellent. He is knowledgable, friendly, and very focused helping me experience the differences between the 2 BMW's I was interested in. Once I decided on a car I wanted to purchase, Barry made every effort to make the process of buying the car pleasant and efficient. More

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Purchase of my second Mercedes In 2010 I purchased my first E-350 from Barry London and was so pleased with his knowledge of the vehicle and his attention to my needs that I elected In 2010 I purchased my first E-350 from Barry London and was so pleased with his knowledge of the vehicle and his attention to my needs that I elected to purchase my next car from him. Barry was just as helpful this time around, which made for an excellent buying experience. More

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Car buying Fan! In the past I have never enjoyed the whole car buying experience until Hagerstown Mercedes BenzI I just bought my 2nd Mercedes from Mr. Barry London In the past I have never enjoyed the whole car buying experience until Hagerstown Mercedes BenzI I just bought my 2nd Mercedes from Mr. Barry London!!!! He made me feel comfortable with my decisions and he was patient with me during the process. He has changed a previously negative experience into a positive one. He can count on my business in the future! More

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An Experience Second To None !!! This is my 12th Mercedes starting in 1965 with a pre-owned sedan which I purchased after college graduation. I have dealt with large dealers in Pa ,NJ This is my 12th Mercedes starting in 1965 with a pre-owned sedan which I purchased after college graduation. I have dealt with large dealers in Pa ,NJand Ma from Devon to Harrisburg to State College.and Hyannis ,Ma. My experience has been mostly positive throughout the years, however, I must say that today's was without question the most positive that I have ever experienced purchasing a new or pre-owed car. My sales person was Barry London and came in on his normally scheduled morning off to help me conclude my business and send me on my way.I drove three hours to purchase my car in Hagerstown ,Md. because of a very positive experience I had two days before Christmas on my way to Charlotte NC.to visit our son and his family . If it wasn't for their outstanding staff of fine mechinics we would have spent Christmas in a motel along the highway !!!! More

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Excellent Service My plan was to test drive my chosen vehicle and talk about a trade-in. I ended up leaving with my new car! My salesman was very friendly and knowledge My plan was to test drive my chosen vehicle and talk about a trade-in. I ended up leaving with my new car! My salesman was very friendly and knowledgeable, as was everybody I dealt with at the dealership. The service was excellent. More

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Our Second Mercedes purchase but atill Great experience! Couldn't ask for a more pleasant, professional buying experience. Everyone is friendly and takes their time to explain everything in detail. We have Couldn't ask for a more pleasant, professional buying experience. Everyone is friendly and takes their time to explain everything in detail. We have already recommened our salesman, Barry London, to one of our friends. More

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Small but great This small dealer gives you a great buying experience. They value their customers. They spend time and energy to each visitor wether or not a sale is This small dealer gives you a great buying experience. They value their customers. They spend time and energy to each visitor wether or not a sale is made, and wether you are buying the most expensive model or a used entry level car. Very friendly service department too. They have earned their five star rating. More

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Amazing dealership! Barry was amazing to work with today! I bought my first Mercedes and could not be happier with the experience. Everyone that works at this dealership Barry was amazing to work with today! I bought my first Mercedes and could not be happier with the experience. Everyone that works at this dealership goes out of there way to make the purchase a positive memory. They will definitely have my business in the future! More

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Finally My First Mercedes-Benz Barry was very patience salesman, kept saying whenever you are ready! I test drove so many times and could not make my mind up, but knew that Mercede Barry was very patience salesman, kept saying whenever you are ready! I test drove so many times and could not make my mind up, but knew that Mercedes-Benz of Hagerstown was where I wanted to purchase my first Mercedes. The process went so smooth, i was in and out driving my GLA home in no time! Whoopee!! More

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