Barry London | Page 65

Very Good Buyer Experience Our sales representative, Barry London did an outstanding job. He did advanced preparation for our visit by electronically forwarding us photos and i Our sales representative, Barry London did an outstanding job. He did advanced preparation for our visit by electronically forwarding us photos and information about the car that we ultimately bought. In turn, we sent Barry info about our trade-in car which he was very responsive in acknowledging in addition to answering any questions or concerns we had. When we arrived, we had his complete attention and it was apparent that he was organized and ready. The price negotiation went very smoothly as did all of the paperwork. We primarily dealt with Austin Shemon who was very thorough in explaining each paper we had to sign, particularly those items dealing with inter-state transfer arrangements. To sum up, Barry London made our buying experience enjoyable. We highly recommend him and the dealership. More

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"Pleasant buying experience" This was our first purchase of a Mercedes-Benz. Barry London, our sales person, wanted us to be pleased with the purchase and was attentive to our This was our first purchase of a Mercedes-Benz. Barry London, our sales person, wanted us to be pleased with the purchase and was attentive to our requests for information and options and made the overall buying experience pleasant. Very knowledgeable staff and friendly negotiation. More

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Outstanding Experience! This was my first experience with MB of Hagerstown. I chose to drive over an hour to this dealership because of the selection and customer service re This was my first experience with MB of Hagerstown. I chose to drive over an hour to this dealership because of the selection and customer service reviews online. The Hagerstown team did not disappoint! The car I wanted had already been sold, but Barry did not give up. The car I wanted was located elsewhere and quickly procured. WOW! The level of communication throughout the process was excellent. Everyone I came into contact with at the dealership was extremely friendly and welcoming. I have purchased many many vehicles over the years. The experience at MB of Hagerstown was by far, the BEST experience ever. The only way to sum up the overall experience is...STELLAR!!! I am hooked on MB, and plan to be a lifelong loyal customer of MB of Hagerstown thanks to Barry and the entire team. More

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Highly Recommend Barry London with MB of Hagerstown My experience this past week with MB of Hagerstown was amazing and exciting. I have not owned a Mercedes in years and was not quite sure what I reall My experience this past week with MB of Hagerstown was amazing and exciting. I have not owned a Mercedes in years and was not quite sure what I really wanted. I originally met Barry through USAA Car Buying Service; his follow-up with me was very impressive. When I arrived at the dealership, he was waiting outside the door with an extended hand welcoming me in to the world of MB; I can't even explain how important he made me feel. The very next day I drove away sitting inside my brand new MB E350 Coupe in Dune Silver; I am extremely happy! What a beautiful machine. If MB had a Wall of Fame for the Highest Intellectual Car Salesman and Customer Service Guru...it would be Barry London. He loves the MB and what it stands for; every word out of his mouth proves it; he is fun and serious all at the same time. Barry isn't just working a job, he is building on his passion and it is really delightful to see and experience. He understands the amount of engineering that goes in to the MB to create a meaningful and safe driving experience. It was obvious to me that his ultimate desire and goal was to transfer that knowledge on to me before I drove my new MB off the lot . I truly wish Barry London all the best. AMAZING! I also wanted to mention that everyone I came in to contact with at MB of Hagerstown acknowledged me and welcomed me in to their MB family with respect; very friendly people. More

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As in the past, this was once again a pleasant and friendly This is the 2nd new Mercedes I have purchased from this dealership. I came back the 2nd time because the first purchase went so well and the dealersh This is the 2nd new Mercedes I have purchased from this dealership. I came back the 2nd time because the first purchase went so well and the dealership, as a whole, provided a high level of attention to my needs and requests. For both purchases I had the pleasure of having Barry London as my sales respresentative. He is pleasant, thorough, and takes the time to listen to the customer. I expect that in a few years my next new Mercedes will also be purchased with the assistance of Barry London. Austin Shemon was readily available to answer my questions about the closing process, tag and title information, and assistance with documents. More

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2.5 hour drive worth it Buyer from PA, purchaseda 2011 BMW 328i. Spoke with Barry London over the phone initially, traveled to the dealership a week later, friendly service, Buyer from PA, purchaseda 2011 BMW 328i. Spoke with Barry London over the phone initially, traveled to the dealership a week later, friendly service, straight forward tactics, willing to discuss details. Would highly recommend More

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Nice expereince Good shopping and buying experience - htan you very much - we will refer others enjoying our Mercedes~~ thank you to Barry and the team. We were v Good shopping and buying experience - htan you very much - we will refer others enjoying our Mercedes~~ thank you to Barry and the team. We were very pleased~~ More

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Offered Friendly Service With a Smile! We had such a wonderful experience purchasing a used vehicle from Barry. He went out of his way to meet us in his office on the day he was off. Austin We had such a wonderful experience purchasing a used vehicle from Barry. He went out of his way to meet us in his office on the day he was off. Austin helped us process the financing of the vehicle. The staff was friendly and very upfront. There was no "pushy salesman" it felt like you were just hanging out having a good time and just happened to buy a car in the meantime. Thank you for your great service - will definitely be back! Shelley L More

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Purchased second new E350 4Matic from Mercedes Benz if Hager As an entrepreneur, I seek value, service and professionalism in my acquisitions. This dealer has consistently delivered in all three areas. In their As an entrepreneur, I seek value, service and professionalism in my acquisitions. This dealer has consistently delivered in all three areas. In their negotiations, I never felt they were reading from a script, never faked an answer, were knowledgeable and gave me space to decide. I have and will continue to recommend them to my friends and business associates as the "go to" Mercedes dealership! By the way, I love my 2014 E350 4Matic!! Thank you MB of Hagerstown! More

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Purchased vehicle We made 3 good decisions in our purchase: (1) We bought our first Mercedez (2) We picked the right dealership (3) Our salesman, Barry London, did a gr We made 3 good decisions in our purchase: (1) We bought our first Mercedez (2) We picked the right dealership (3) Our salesman, Barry London, did a great job--he followed up and wasn't pushy--very nice man. I'm sure we'll visit Barry again when we're in the market for another vehicle. We also liked Robert Buchanan, who stepped in to help us during a busy stretch. He was also very helpful and gave us good advice on our selection. More

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