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Bassim Farhoud
Bassim Farhoud at Heiser Ford Lincoln

Bassim Farhoud | Page 6

Finance Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.7
55 Reviews
4.7

55 Reviews

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55 Reviews of Bassim Farhoud

October 03, 2024

Dealership Rating
Employee Rating

Great customer service from everyone we interacted with. All took time to answer our questions (and we had many). More

by earlness2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Spielman , Jhyaire Tatum, Kreyshia White

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Oct 03, 2024

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

September 05, 2024

Dealership Rating
Employee Rating

Service was good however when it came to solving the issues post purchase that were 100% on the dealership it was very difficult to get consistent communication More

by Colin Kenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Gigl, Devin Spielman, Bruce Denson , Brian Crandall, Keli Gastrow, Richard Hodge, Joseph Vicari Jr.

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Sep 06, 2024

Heiser Ford Lincoln responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this ? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

August 29, 2024

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Employee Rating

Everyone was great and patient to work with. I will refer customers to them all for a smooth process. More

by tashiatbt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Hodge, Ralph Price

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Aug 29, 2024

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

May 26, 2024

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Employee Rating

I was very well taken care of. I was placed with a great vehicle at a great price. More

by archambeau2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson , Ronladell Bratchett, Richard Hodge

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May 29, 2024

Heiser Ford Lincoln responded

Here at Heiser Ford Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

May 12, 2024

Dealership Rating
Employee Rating

It is a really nice place and as long as I have my truck I will always go there. More

by simschris540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Tony Perkins, Jesus Vazquez , Derrick Bey, Lawrence Bledsoe, David Disch, Landon Hill, Joseph Vicari Jr.

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May 12, 2024

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, Chris, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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